New Oriental
Quick info
About New Oriental
On Chester St in Chester, New Oriental is a Chinese takeaway serving the evening hours only. The kitchen prepares food strictly for collection, with no dine-in seating and no delivery service, so every order is placed and picked up at the counter. It operates Tuesday through Saturday and stays closed on Mondays and Sundays. Orders are taken on a walk-in basis, with no reservation needed before arriving. The narrow scope, evenings only and collection only, keeps the operation focused on straightforward pickup for anyone stopping by after work or in the evening hours when it is open.
Reviews
What reviewers say
Reviewers most often mention missing sweet and sour sauce, sweet and sour chicken balls, banquet for two and chicken chow mein.
What reviewers say
Reviewers most often mention missing sweet and sour sauce, sweet and sour chicken balls, banquet for two and chicken chow mein.
Customer Review Summary
The banquet for two draws repeat praise for generous portions cooked without excessive grease, with fast, friendly service in a bright, modern space also mentioned. Complaints recur though: one diner describes sweet and sour king prawns arriving without the sauce and being refused a fix, while another found the chow mein bland and fried rice clumped together.
Customer Review Summary
The banquet for two draws repeat praise for generous portions cooked without excessive grease, with fast, friendly service in a bright, modern space also mentioned. Complaints recur though: one diner describes sweet and sour king prawns arriving without the sauce and being refused a fix, while another found the chow mein bland and fried rice clumped together.
Featured reviews
- Gill Wayne
“Friendly welcome. I think this is takeaway only, not dine in. They don't do deliveries. The food was very tasty, cooked well without excessive grease and with generous portions. It was ready in about 20 minutes. We had a banquet for two and it was excellent.”
- Emre Altinsoy
“The food from here is soo damn good, I've tried many Chinese takeaways before all around Chester and this takeaway has been my go to everytime for a long time since I've had my first Chinese from here, never went anywhere else. The food has …”
- Gemma Webster
“Very disappointed by the customer service. Visiting family and suggested collecting Chinese on our way in. Spent nearly £70. Ate starters which were very nice. When we served out main courses we realised the sweet and sour sauce for the king prawns was missing, resulting in dry deep friend king prawns only. Contacted the take away who advised that this was only a £1.40 sauce and we could go and collect if we really felt it was needed. Explained that we were unable to drive having now had a couple of alcoholic drinks and they were unwilling to do anything to rectify their mistake. They said we could return the prawns for a refund. The thing I was most annoyed about was being told I was being ridiculous that I was unhappy the sweet and sour sauce for a sweet and sour dish was missing!! They also expressed we could organise a taxi to collect the sauce but this would be out of our pocket. So we’ve been told to return the prawns tomorrow to refund them in full. Unfortunately this put a huge dampener on our evening and having spent a considerable amount I am disappointed in the lack of care and customer service.”
- Alex Brabin
“I ordered a chicken chow mien and ribs along with a fried rice sweet and sour chicken balls and some bbq ribs. Really disappointed with the flavour the look and presentation. Firstly the sweet and sour chicken was just a sauce and really runny, watered down and no veg. The fried rice looked like yesterday’s not fresh and all clumped together. The chow mien was bland and the chicken was processed along with noodles which looked like yesterday’s warmed up. The ribs were small and full of fat.”
- Richard Parnaby-King
“Fast, friendly service in a bright, airy and modern takeaway. Food tastes fantastic, and is reasonably priced. …”
Hours
- Monday
- Closed
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- ReservationsWalk-in only
Location
Chinese Restaurants near New Oriental
- Hotstuff4.52626 mi away
special chow mein, salt pepper ribs, crispy shredded cantonese chicken
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| New Oriental | 4.565 | — | missing sweet and sour sauce, sweet and sour chicken balls, banquet for two |
| Hotstuff | 4.5262 | 6 mi away | special chow mein, salt pepper ribs, crispy shredded cantonese chicken |
The 1 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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