
McDonald's
Quick info
About McDonald's
On Rodgers Quay in Carrickfergus, McDonald's serves burgers and fries as a walk-in fast food restaurant with no reservations taken. Orders are placed at the counter, and the location opens daily, covering breakfast through late orders across the week. The format follows the chain's standard counter service, with customers choosing to eat in or take orders away. This branch sits on the quay, giving it a straightforward stop for anyone passing through that stretch of Carrickfergus rather than a destination in itself.
Reviews
What reviewers say
Reviewers most often mention missing items from orders, wrong breakfast order, cold fries and drive through delays.
What reviewers say
Reviewers most often mention missing items from orders, wrong breakfast order, cold fries and drive through delays.
Customer Review Summary
Missing and incorrect orders dominate the feedback for this location, recurring across multiple visits and order types. Reviewers describe a double sausage egg McMuffin arriving with half the muffin missing, a bacon egg McMuffin swapped for the wrong item, and an app order for three meals coming back without pineapple, dip, and fry shakers. Cold, "thrown together" food and fries described as tasting reheated are mentioned repeatedly alongside these mix-ups. Close behind is frustration over service breakdowns: one customer says staff repeatedly ignored them while holding cash to pay, another reports a breakfast order refused four minutes past the cutoff with no refund offered, and a third had a delivery cancelled by the courier with no resolution. A separate reviewer notes being charged meal-deal price after being told mid-queue that soft drinks weren't available. Against this, one reviewer praises a busy visit where the drive-through was quick and the food still warm.
Customer Review Summary
Missing and incorrect orders dominate the feedback for this location, recurring across multiple visits and order types. Reviewers describe a double sausage egg McMuffin arriving with half the muffin missing, a bacon egg McMuffin swapped for the wrong item, and an app order for three meals coming back without pineapple, dip, and fry shakers. Cold, "thrown together" food and fries described as tasting reheated are mentioned repeatedly alongside these mix-ups. Close behind is frustration over service breakdowns: one customer says staff repeatedly ignored them while holding cash to pay, another reports a breakfast order refused four minutes past the cutoff with no refund offered, and a third had a delivery cancelled by the courier with no resolution. A separate reviewer notes being charged meal-deal price after being told mid-queue that soft drinks weren't available. Against this, one reviewer praises a busy visit where the drive-through was quick and the food still warm.
Featured reviews
- Chi Ikari
“We must be the only people who pay with cash at McDonald's now days. 6 members of staff passed us on two separate occasions when we were just trying to pay cash for our food, clearly visable holding the money in our hands and we're blatenly ignored by even a manager. On another occasion the member of staff actually stood Infront of us, preparing someone elses order instead of serving us, we ended up walking out even after ordering food, just was unable to pay for it due to their complete lack of perception for customers. We ended up having a Burger king on that occasion...”
- Willow Atkinson
“Absolutely terrible! I placed an order to be delivered to my home and they decided not to deliver due to the courier not wanting to deliver to my address! Absolutely disgraceful we will never order from here again!”
- Lawrence Lavery
“They were not selling carbonated soft drinks, e.g., Sprite, but did not tell drive-in customers until they were in the queue. They should have had a sign up before people got in the drive-in queue. They charged people a meal-deal price, but they were not getting a meal deal.”
- Yasin Ouldhamlat
“Very busy store but used drive through was efficient quick and food was still warm good 4.2 outta 5”
- This Leprechaun Writes
“This staff keep giving the WRONG order. I cannot stand their sausage patties. Can’t eat them. How hard is it to check you’re giving the right order (bacon egg McMuffin)? Was just ONE item and you got it wrong. They keep giving me the wrong order and I’m paying £7 for something I can’t eat. 💁🏼♂️ So, now, if I want a McDonald’s Breakfast I’m going to have to hold up the line at drive through as I’m going to check and do their job for them to make sure they’ve put the right order in the bag.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Classic, long-running fast-food chain known for its burgers & fries.”
- ReservationsWalk-in only
Location
Fast Food near McDonald's
- 9.3 mi away
dirty tables and floors, unclean toilets, incomplete or wrong orders
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| McDonald's | 3.81,571 | — | missing items from orders, wrong breakfast order, cold fries |
| KFC Newtownards - Ards Shopping Centre | 3.3834 | 9.3 mi away | dirty tables and floors, unclean toilets, incomplete or wrong orders |
The 1 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.
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