Starbucks Coffee

Featured reviews

• G

  Glenn Bladon

  ·2 months ago

  “We were 1st in line with 2 other customers behind us. We waited maybe 3-5 mins while 2 of the 5 staff were chatting. Not really interested in taking our order. Coffee was good tho. A smile and a bit more attention helps.”

• P

  Paulina Syma

  ·3 months ago

  “Really disappointing experience from start to finish. The staff member who took my order acted as though taking my order was the worst thing that could have happened to him. He came across as annoyed and uninterested, which isn't the kind of welcome you'd expect when visiting a coffee shop. I ordered a drink that I regularly buy from other Starbucks locations, but what I was given looked and tasted completely different. When I politely went back to ask if it could be checked or remade, I was simply told that it was the correct drink and made to feel like I was the one in the wrong. What made the experience even worse was that, after I walked away from the counter, members of staff started laughing. Whether they intended it that way or not, it certainly felt like they were laughing at me, which was incredibly disrespectful and unprofessional. I wasn't asking for anything unreasonable—I simply wanted the drink I'd paid for. Customer service should never make customers feel embarrassed for raising a genuine concern. Sadly, I won't be returning to this location, and I wouldn't recommend it based on this experience.”

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• M

  Meg Oakley

  ·4 months ago

  “I came in on Saturday and it was quite busy in there, around 11.30am. I wasn’t sure what I wanted and the girl on the till, Meg I believe her name was, was so helpful and suggested a white chocolate matcha, which I had and it was great!! She was super friendly and helpful ☺️☺️ would return just for Meg”

• N

  Nigel Eastham

  ·5 months ago

  “Had a great latte and breakfast tea, sat outside. Friendly staff”

• D

  Dean Lewis

  ·6 months ago

  “To be fair Starbucks have improved their carrot cake quite a lot. Apple danish was also pretty good Good service too!”

• N

  Natasha Williams

  ·6 months ago

  “Went today, ridiculously long queues due to majority of staff standing around just chatting!!! People were just taking random drinks, the poor waitress who was under alot of pressure seemed to be doing the majority of everyone else's work wasn't saying the names loud enough at all, to top it off someone we were with who specified that they had an allergy and requested oat milk was then served their coffee with normal milk... due to this one person making the coffees people were waiting up to 15 minutes for their orders to come through”

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• I

  Imino1Donmega

  ·2 years ago

  “Friendly staff and good service. Was never going to be challenging as I was only person being served and wasn't exactly busy. Having said that it was fast and friendly so thankyou. Not really much else's to say other than the amount of ice in the ice coffee was a bit much. Close to 50% ratio. Blueberry muffin was pretty average. Thanks.”

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• D

  D Young (Mceebee)

  ·3 years ago

  “Counter guy too slow in responds. So simple just ordered 2 coffee “don’t go by what you have been trained” adapt to each customers. Don’t keep asking my name as the first thing just punch in the coffee then ask what else I need then my name. No smile too slow. You look grumpy. Also they ran out of lids so both drinks easy to spill.”

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• C

  Cot A

  ·3 years ago

  “Starbucks in the centre of McArthurGlen outlet…its a very popular cafe…limited seating inside & out. There can be a very long queue even running outside the shop - baristas were as quick as they could be, however were dealing with lots of orders including food.”

• A

  A J

  ·4 years ago

  “Clean interior, staff kept the tables very clean and even though one cashier went faulty, very quickly and professionally got the orders through and the line moving. I love the new iced brown sugar oat milk shaken espresso! It’s very sweet for someone who doesn’t usually take sugar in their coffee so be warned but delicious as an occasional choice, especially when the sun is shining.”

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