The Bay Tree Restaurant

Featured reviews

• J

  Julia Kubacka

  ·3 months ago

  “Disappointing, I booked a meal for myself and my boyfriend here to celebrate his birthday. Let’s just say the food does not reflect the price and service is poor. Staff are young, inexperienced and unprofessional. No one at the front desk when you first walk in, had to find a waiter myself to be seated, everything took forever to come out, at the end of the meal I ordered a coffee which never came and the waiters ended up saying it’s because it’s busy, there was just a few tables inside and a few little groups of guests having drinks so really no excuse. We honestly could have walked out without paying because no one was paying attention to us, but we’re decent people so asked for the bill, I really wish I didn’t because it was a whopping £126 with the coffee and service charge taken off for 3 courses and 1 drink each. I would avoid this place and spend your hard earned money at much better establishments.”

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• P

  Peter Millward

  ·4 months ago

  “My wife and I had an afternoon champagne tea to celebrate our 40th anniversary. We both had a really nice time. The food was great and the staff were amazing. They made our afternoon very special. We pretty much had the restaurant to ourselves hence only four stars for atmosphere 😂.”

• S

  Sunny Bap

  ·1 year ago

  “Had a lovely cream tea, lovely and cozy with a lovely warm fire in the winter. Lovely fresh scones with cream and jam. Staff were very attentive and polite. We left headphones in the restaurant and one of the staff kindly found us while we were driving away to return it.”

• L

  Lawrence Biscontini

  ·1 year ago

  “Neighborhood Gem Ambience: so many fireplaces to choose from, great decorations, warm & cozy, and even better than lamb next door Service: remembered me from day to day and even my choices; prompt and attentive and made everyone feel welcome from large groups to single diners. Food: delicious: my only suggestion is to serve a piece of bread and butter with your delicious soup! --what a shame!”

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• K

  Karl Walker

  ·2 years ago

  “Only one bar staff member as it was a quiet evening eating in the bar area but he was excellent. The food was delicious and arrived quickly. Highly recommend.”

• C

  Caroline Grinnell

  ·2 years ago

  “Staff were, & ambience was, perfect! Staff could not have been more attentive. However our afternoon tea, (which was a gift), was very disappointing. Consisting of THREE finger sandwiches each, (note: NOT 6 slices of bread, but 4 slices cut into three thin parts each), and each quite soggy AND stuck to the napkin on the plate! Scones were small, and too hard. In adfition, we ordered the artichoke soup, and chips which I rate 10/10. Pity that the intended 'highlight', (the afternoon tea), was such a letdown! I love the Bay Tree usually, and only live 15 minutes away. However on this occasion the afternoon tea was a disappointment, which is a great shame, as I had high hopes. To reiterate, your Staff are AMAZING, as is the venue. I would appreciate your feedback, as I am sure you take comments seriously, as they are a big indicator as to how you are treating your guests, and how they react to that treatment! Many thanks for your attention...and response in advance!”

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• C

  Claire Andrews

  ·3 years ago

  “Couldn’t fault my Sunday lunch. However the staff were busy laughing and chatting loudly between themselves to the extent it was annoying and unprofessional. Flowers on the table dead. Sticky price label visible on the flower pot. Crumbs on the seat. Gents loo needed a good clean Chefs food fabulous. But everything else lacking Beware of the “optional 12.5 % “ service charge”

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• N

  Natasha Durgan

  ·3 years ago

  “A very nicely decorated historical house, the food and service was great. Highly recommended.”

• G

  Grae Laws

  ·6 years ago

  “The Bay Tree restaurant is part of the hotel. The decor is fresh looking, contemporary in styling and spacious. We found the staff to be extremely helpful. The menu is ambitious and broad in its offer. The wine menu had a pairing for just about every dish. Our food was perfect, service exquisite and overall we had an enjoyable time. Do try it soon, I'm sure you won't be disappointed.”

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• M

  Matt Rogers

  ·8 years ago

  “Avoid.... Overpriced, cold food, had to return most of it. Service was slow. Looks like it is under new management. We used to come a lot because the food was excellent, but no longer. Its also now quiet, when it used to be packed.”