The Jailhouse

Featured reviews

• G

  Google user

  ·3 months ago

  “We had pre-booked a table for the Girl Dinner menu at The Jailhouse for a significant birthday celebration, and unfortunately the entire experience was extremely disappointing. Upon arrival, despite having booked in advance, we were not seated in the main lively area and were instead placed in a corner away from everyone else. We were given the Girl Dinner menu and ordered our choices, only to be told 15 minutes later that the options we had selected had sold out. When we questioned how this was possible less than two hours after opening, we were then informed that they had never had the stock available in the first place. What made this even more frustrating was that nobody contacted us beforehand to let us know the menu we had specifically booked for was unavailable. When we asked why we hadn’t been informed, no explanation was given. We then asked if we could substitute a main from the regular menu into the deal, but were told this was not possible. Our only options were to choose from the limited remaining menu, which had no vegetarian options despite all members of our party being vegetarian, or abandon the deal altogether and order from the standard menu. One member of our group ordered the carbonara without meat, which arrived cold and completely lacking in flavour. The other meals ordered from the main menu were equally underwhelming. Throughout the evening, staff were unhelpful and showed little concern for the issues we were experiencing until we formally expressed our disappointment. To top it all off, when the bill arrived, only £5 was deducted as compensation for what had been a very poor experience. This meal had been booked to celebrate a special birthday, and the occasion was completely overshadowed by the lack of organisation, poor communication, disappointing food, and inadequate customer service. Sadly, we will not be returning.”

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• G

  Google user

  ·3 months ago

  “Very friendly and nice. Drinks served very quickly and prices were appropriate. Also nearly split the g. Carlin was my server most of the time, very nice lad.”

• G

  Google user

  ·3 months ago

  “Called here for dinner on Tuesday night before the David Gray concert at the SSE Arena. Unfortunately, the experience was disappointing. The food was mediocre and did not live up to expectations and our waitress was inattentive throughout the evening and failed to bring items we had requested, which added to the frustration. Service was slow and lacked attention to detail. Sadly, I would not return based on this visit.”

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• G

  Google user

  ·5 months ago

  “Fantastic bar, popped in for a drink with our dogs as it’s dog friendly. The staff were super accommodating bringing water and some treats and they got lots of attention, from both staff and customers! Thank you for looking after us!”

• G

  Google user

  ·5 months ago

  “I have been a customer here on Friday lunch time for years (lunch, soft drink x 2 with a friend). I regularly take large groups via work for socialising. Went yesterday as usual only to be met with some new start who i didn't recognise, place was empty, but he proudly declared that they were not taking "walk in's". One way to alienate clientele. Absolute joke show and won't be back. Also took a large group there earlier in the week, booked table etc., only to be told that a "delivery didn't arrive and we only have one chef". A lot of menu not available and took forever, AVOID.”

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• G

  Google user

  ·5 months ago

  “After being turned away from several spots because of a dress code, finding this place was a massive win for the crew. Don’t let the initial front room fool you; the real energy is in the back. There’s a larger area with live performances that completely changed the vibe of our night for the better. We finally found a spot where we could actually kick back without the pretension. One heads-up for anyone visiting: the trek to the bathroom is a mission. It’s all the way on the third floor, so by the time you navigate the stairs, you're definitely feeling the urgency! Despite the "stairmaster" workout for the restroom, the atmosphere and the music made this the perfect final stamp for a night in Belfast. If you’re looking for a spot that prioritizes the vibe over a strict dress code, this is the safe harbor you need.”

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• G

  Google user

  ·6 months ago

  “Love the Jailhouse! First drink i ever had in Belfast was here, lively crowds and beautiful girls on thurs/fri/sat evenings. No smoking out front though 😔”

• G

  Google user

  ·3 years ago

  “I'm always surprised when I come here that it isn't busier. I remember it in its original form, this is a total renovation. Actually uses the outside area, one of the Historic Entries, very well. The boss liked the gin list, and I really enjoyed a couple of pints of Staropramen. Nice comfortable surroundings. If you are looking for a quick quiet pint this is the place. The only drawback is the three flights of stairs up to the men's toilets!”

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• G

  Google user

  ·3 years ago

  “Called in for lunch and weren't disappointed. My wife had the Chicken Burger and I had the Fish & Chips. I think you can always tell how good a place is by the fish and chips and it was superb. The mushy peas were done with spring onions which was a nice take on the usual. We just had cappuccinos to warm ourselves up. I would review the idea of putting a paper sheet under the food. It adds nothing to the experience because you are constantly trying to avoid eating it with each mouthful. Staff were really friendly. Heartily recommended.”

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• G

  Google user

  ·3 years ago

  “A beautiful hidden gem that, alongside Henry's bar, decorates Joy's Entry seasonally and (at the time of this review) playing tasteful Christmas tunes that are difficult not to sing along to. Spacious outside covered area just sets this place off. More effective patio heaters rather than the current decorative ones would be welcome.”

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