Sunrise Cafe

Featured reviews

• S

  Sue Allen

  ·5 months ago

  “Bright, clean cafe with friendly, efficient service. Ordered omelette, chips and beans plus a mug of tea, very good portions, only £10.80. Recommended.”

• K

  Kirsty Rixon

  ·8 months ago

  “I paid a visit to this cafe a few days ago after a hospital appointment. I found the atmosphere quite unfriendly and the food average. I wasn't going to leave a review until I saw the awful responses to reviews from the owner. I notice the slightest "negative" review warrants a very unfriendly response. What happened to constructive criticism ? or just being able to leave a review without being berated by the owner. To speak of an innocent child the way you have in a review that I read is frankly quite horrible and isn't really acceptable from a business owner. Have a nice day”

  Read more
• N

  Nom Noms Natalie wills

  ·8 months ago

  “Visited this lovely little cafe today with my mum and toddler twin girls Was greeted by friendly staff who made us feel very welcome. Food was lovely and the portion sizes were very good I couldn’t even finish all my food My girls had kids meals which they throughly enjoyed.. When the girls finished there food the lovey owner hayley came and gave them a lollipop each which made my girls very happy would definitely come again, great value for money and a lovely little cafe.”

  Read more
• K

  Kev Chase

  ·8 months ago

  “Awful experience.. not child-friendly Our experience at Sunrise Cafe was genuinely unpleasant and disappointing. We visited with our young child, who was making a small amount of normal toddler noise. Instead of any understanding or basic courtesy, we were met with repeated dirty looks and obvious judgment from a male member of staff and the waitress. It was uncomfortable, rude, and made it very clear that families with children are not welcome there. What made this even more ridiculous is that other customers were interacting with our son, laughing with him, and showing absolutely no signs of annoyance. The only people with an issue were the staff. The food was equally poor. We ordered the bendy sausage from the children’s menu for our son, yet what arrived was not what was advertised, was extremely low quality, and tasted strange. Why put a bendy sausage on the menu if you don’t actually have it, then bring out a completely different sausage with no explanation? Our son refused to eat it. Serving food of that standard to children is unacceptable. There is no table service, you have to go up and order and pay yourself, which was not explained clearly. The atmosphere was cold, unwelcoming, and lacking even the most basic level of hospitality or customer care. To put this into perspective, we went to Cafe Treat the following week in Downham and the experience was the complete opposite. Warm, friendly, welcoming to families, excellent service, and far better food. The contrast couldn’t have been clearer. Sunrise Cafe needs serious improvement in customer attitude, food quality, and overall standards. RESPONSE TO SUNRISE OWNER Your response is completely inappropriate and frankly embarrassing for a business owner. Firstly, you are pushing a false narrative about a 15-month-old child. Our child was not “screeching” or “ear-piercing.” Other patrons in your café were smiling, interacting with him and laughing with him — clearly showing no annoyance whatsoever. The only people who appeared uncomfortable were your staff. Exaggerating a baby’s normal noise to justify poor attitude is unfair, misleading, and deeply inappropriate. Secondly, if there is “no bendy sausage on the kids menu,” then that directly contradicts what was presented to us when ordering. Regardless, what was served was poor quality, tasted strange, and was brought out with no explanation. Deflecting rather than taking accountability does not change that experience. Thirdly, publicly attacking customers, referencing unrelated Facebook groups, and making personal remarks about family members is not professional conduct for any business owner. For clarity: the Facebook post was shut down by the group administrators, not deleted by us, due to the lynch-mob mentality that developed in the comments. Also, this Google review was posted first, not “instead” of anything. Misrepresenting the timeline and facts only further undermines the credibility of your response. We are entitled to leave an honest review based on our real experience. Attempting to dismiss it by attacking a baby and rewriting events says far more about the business than it does about us.”

  Read more
• S

  Shanice Summers

  ·1 year ago

  “Went here randomly have never been before. Was glad to see a cafe like this as beckenham is more known for its pastries and coffees rather than full English breakfast. I was pleasantly surprised food was delicious, fresh, hot, polite & quick service. Decently priced aswell”

• W

  Wacky Willow

  ·1 year ago

  “Great food, good price and great coffee. Was nice that they had alternative milk.”

• M

  Martin Koch

  ·1 year ago

  “Visited sunrise cafe while waiting for works on car to be done. Excellent service and food at a good price. Proper old time breakfast with plenty of choice. Food cooked to perfection with dippy egg yolk. Probably all you could want. Good atmosphere and clean. Will definitely use again and recommend.”

• D

  Demetri's World

  ·1 year ago

  “I was getting an MOT for my motorbike, so I thought I would pop into this next door cafe. And what a lovely throw back in time it was. A real greesy spoons, Mrs Miggins Pie shop cafe it is. I felt like I was back in the 80's and I loved it. Brilliantly priced and great olde style cafe food. None of this fancy, I'll charge you you 10 quid extra foolish crap you get these days. This is a true, busy English gem and you won't be disappointed unless you want a dish served with flowers that is?”

  Read more
• P

  Paul O'Keefe

  ·2 years ago

  “Haven't been there for 8 years, fancy something different than pub food, the food was excellent big portions two drinks cost only £20 would have cost me in the £50 in the pub highly recommend.”

• M

  Made by Claus

  ·2 years ago

  “Aparently a good place to eat, friendly staff, busy place, clean, but the food is terrible under average. The sausage from breakfast is the cheapest tasteless sausage that I ever had, cheap bacon, and cheap taste overall. There is no parking on site. I gave them 2 stars because the staff was friendly, but I don’t recommend their food.”

  Read more