
Cherry Beauty Supply
Quick info
About Cherry Beauty Supply
On W 10 Mile Rd in Oak Park, Cherry Beauty Supply is a beauty supply store open for walk-in shopping with no appointment needed. The store operates daily, giving shoppers a consistent schedule for picking up hair, skin, and beauty products. Customers browse the shelves and bring selections to the counter to complete their purchase on the spot. The walk-in format keeps the shopping process straightforward for anyone stopping by throughout the week.
Reviews
What reviewers say
Reviewers most often mention rude staff behavior, refused exchanges or returns, double charged for purchases and wig selection.
What reviewers say
Reviewers most often mention rude staff behavior, refused exchanges or returns, double charged for purchases and wig selection.
Customer Review Summary
Wigs draw repeat shoppers, with one reviewer calling the selection fresh and affordable and noting customers can try them on, unlike other stores' stock. That praise sits against a heavy, recurring pattern of complaints about staff treatment: multiple reviewers describe being ignored or argued over in the wig section, one recounting employees speaking to each other in a foreign language and refusing to help after she'd already assisted another customer. Return and exchange policies draw repeated frustration too, including a reviewer denied an exchange on a bracelet that broke and jewelry still tagged in its packaging, and another whose wrapper ponytail exchange was refused with a receipt allegedly snatched away. Billing problems surface as well, with two separate reviewers describing being charged twice and struggling to get refunds, one saying they were screamed at in the process. Several reviewers say they will not return.
Customer Review Summary
Wigs draw repeat shoppers, with one reviewer calling the selection fresh and affordable and noting customers can try them on, unlike other stores' stock. That praise sits against a heavy, recurring pattern of complaints about staff treatment: multiple reviewers describe being ignored or argued over in the wig section, one recounting employees speaking to each other in a foreign language and refusing to help after she'd already assisted another customer. Return and exchange policies draw repeated frustration too, including a reviewer denied an exchange on a bracelet that broke and jewelry still tagged in its packaging, and another whose wrapper ponytail exchange was refused with a receipt allegedly snatched away. Billing problems surface as well, with two separate reviewers describing being charged twice and struggling to get refunds, one saying they were screamed at in the process. Several reviewers say they will not return.
Featured reviews
- LaTisha Harris
“BLUF - After helping them sell 2 wigs, I left all that mess there and walked out because they talked about me out loud then refused to help me. …I know this is what I deserve in this climate… Today, I had the worst beauty supply shopping experience I’ve had since I was a teenager. There was a 50% off sale. So, I grabbed a cart and some items. There were approximately four customers shopping for wigs, including myself. I watched and helped, an elderly lady try on and select 2 wigs from the floor. All while other people were being helped. I waited patiently for 10-15 minutes before I walked toward a black female employee with a wig on a stand and got corrected that she would come over to help me. I heard her going on and on complaining out loud about me taking the wig and the stand. I stood there waiting for help as the entire department emptied and no one came back to even ask me what I wanted. In total, the store may be had 10-15 customers that I could see at that time. I went back to the front & the same lady who had just checked me about handling the wig was up there and another cashier. Again asked the cashier if there was anyone who could help me in the wig section, she apologized and came out to the floor to find somebody who could escort me. As we get to the wig section, the two employees are arguing back-and-forth in a foreign language in front of me when the male says sorry we don’t have the people for you to try on wigs. What??? We hadn’t even got there because no one would speak to me. I just helped you sell 2 and I can’t even get helped??? Can I even find out what colors you have in the 2 I picked?? I left all that mess there and walked out.”
- Tracy Thomas
“Very rude and assume everyone wants to steal. Will never shop there again”
- Jameela Phelps
“Best selection of wigs! And when I tell you other beauty supply wigs hair be stinky and old. Cherry is always fresh affordable and you can try on !!!!!!”
- trivola plump
“WILL WALK OR DRIVE RIGHT PASS AND I LIVE IN THE AREA...ACT AS IF IT IS A PRIVILEGE FOR US TO SHOP THERE... ONLY SEEN BLACK CUSTOMERS..NOT BLACK OWED.”
- Jeanette Kelly
“Please spare yourself some tears and humiliation if you are having any medical related hair loss, questions, or really anything. Mean!”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Good for quick visit
Show more amenities
- Accessibility· 1
- Has wheelchair-accessible entrance
Location
Beauty Supply Stores near Cherry Beauty Supply
- I Love You Beauty Supply3.51339.4 mi away
strict no-receipt exchange policy, customers watched or followed while shopping, wigs trimmed and styled
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Cherry Beauty Supply | 4.0275 | — | rude staff behavior, refused exchanges or returns, double charged for purchases |
| I Love You Beauty Supply | 3.5133 | 9.4 mi away | strict no-receipt exchange policy, customers watched or followed while shopping, wigs trimmed and styled |
The 1 nearest beauty supply stores by distance. Ratings, hours and review terms come from public business profiles.
Browse more
Explore more of Oak Park.