
Cherry Beauty Supply
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Quick info
About Cherry Beauty Supply
Cherry Beauty Supply is a beauty supply store in Oak Park, Michigan, open daily at 13421 W 10 Mile Rd. A wig section lets customers try on wigs in person before choosing one. Wigs are sold from the floor and displayed on stands, so browsing and trying on happen in the same section. Purchases are rung up by cashiers at a front register. Exchanges and returns are part of the store's policy, with some items treated as final sale.
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Reviews
What reviewers say
Reviewers most often mention wig selection, trying on wigs, double charged purchases and refused exchanges.
What reviewers say
Reviewers most often mention wig selection, trying on wigs, double charged purchases and refused exchanges.
Customer Review Summary
Reviewers overwhelmingly describe rude treatment at the register and on the floor. Several report being charged twice for one purchase, with one saying a cashier was rude when they came back to explain and another saying they were screamed at and still have no refund. Others describe refused exchanges: one was denied an even swap on a ponytail wrapper, and another was told a tagged purse was final sale, then had a bracelet break before it was even worn. A few say staff assume customers want to steal, and one describes being ignored in the wig section while employees argued and complained about them handling a wig. One reviewer who lost hair to a medical condition calls staff mean, and another says they felt unwelcome as a local Black customer. The one positive review praises the wig selection, calling the wigs fresh and affordable and noting that shoppers can try them on, unlike other beauty supply stores where the hair is stinky and old. One reviewer also calls the store dirty.
Customer Review Summary
Reviewers overwhelmingly describe rude treatment at the register and on the floor. Several report being charged twice for one purchase, with one saying a cashier was rude when they came back to explain and another saying they were screamed at and still have no refund. Others describe refused exchanges: one was denied an even swap on a ponytail wrapper, and another was told a tagged purse was final sale, then had a bracelet break before it was even worn. A few say staff assume customers want to steal, and one describes being ignored in the wig section while employees argued and complained about them handling a wig. One reviewer who lost hair to a medical condition calls staff mean, and another says they felt unwelcome as a local Black customer. The one positive review praises the wig selection, calling the wigs fresh and affordable and noting that shoppers can try them on, unlike other beauty supply stores where the hair is stinky and old. One reviewer also calls the store dirty.
Featured reviews
- LaTisha Harris
“BLUF - After helping them sell 2 wigs, I left all that mess there and walked out because they talked about me out loud then refused to help me. …I know this is what I deserve in this climate… Today, I had the worst beauty supply shopping experience I’ve had since I was a teenager. There was a 50% off sale. So, I grabbed a cart and some items. There were approximately four customers shopping for wigs, including myself. I watched and helped, an elderly lady try on and select 2 wigs from the floor. All while other people were being helped. I waited patiently for 10-15 minutes before I walked toward a black female employee with a wig on a stand and got corrected that she would come over to help me. I heard her going on and on complaining out loud about me taking the wig and the stand. I stood there waiting for help as the entire department emptied and no one came back to even ask me what I wanted. In total, the store may be had 10-15 customers that I could see at that time. I went back to the front & the same lady who had just checked me about handling the wig was up there and another cashier. Again asked the cashier if there was anyone who could help me in the wig section, she apologized and came out to the floor to find somebody who could escort me. As we get to the wig section, the two employees are arguing back-and-forth in a foreign language in front of me when the male says sorry we don’t have the people for you to try on wigs. What??? We hadn’t even got there because no one would speak to me. I just helped you sell 2 and I can’t even get helped??? Can I even find out what colors you have in the 2 I picked?? I left all that mess there and walked out.”
- Tracy Thomas
“Very rude and assume everyone wants to steal. Will never shop there again”
- Jameela Phelps
“Best selection of wigs! And when I tell you other beauty supply wigs hair be stinky and old. Cherry is always fresh affordable and you can try on !!!!!!”
- trivola plump
“WILL WALK OR DRIVE RIGHT PASS AND I LIVE IN THE AREA...ACT AS IF IT IS A PRIVILEGE FOR US TO SHOP THERE... ONLY SEEN BLACK CUSTOMERS..NOT BLACK OWED.”
- Jeanette Kelly
“Please spare yourself some tears and humiliation if you are having any medical related hair loss, questions, or really anything. Mean!”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Good for quick visit
Show more amenities
- Accessibility· 1
- Has wheelchair-accessible entrance
Location
Beauty supply stores near Cherry Beauty Supply
- Lee Beauty Supply3.71371 mi
wigs, braiding hair, hair color highlights
- Hollywood Beauty Plus4.23641.2 mi
points rewards system, free dryer and flat irons, synthetic wigs
- Kim's Beauty Supply4.21058.2 mi away
wigs, hair clippers, boots and hats
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Cherry Beauty Supply | 4.0275 | — | wig selection, trying on wigs, double charged purchases |
| Lee Beauty Supply | 3.7137 | 1 mi | wigs, braiding hair, hair color highlights |
| Hollywood Beauty Plus | 4.2364 | 1.2 mi | points rewards system, free dryer and flat irons, synthetic wigs |
| Kim's Beauty Supply | 4.2105 | 8.2 mi away | wigs, hair clippers, boots and hats |
The 3 nearest beauty supply stores by distance. Ratings, hours and review terms come from public business profiles.
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