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I Love You Beauty Supply — Beauty supply stores in Farmington Hills

I Love You Beauty Supply

Beauty supply storesFarmington Hills, MI

3.5 out of 5 stars3.5(133 reviews)

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Quick info

+1 248-254-3922
28942 Orchard Lake Rd, Farmington Hills, MI 48334, United States

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About I Love You Beauty Supply

I Love You Beauty Supply is a beauty supply store at 28942 Orchard Lake Rd in Farmington Hills, Michigan. The stock includes braiding hair, human hair and synthetic wigs, and lashes, with the lashes kept locked up. Wigs can be trimmed and styled in store, so a shopper can have that done where the wig is bought. Staff at the counter handle sales and returns, and exchanges require a receipt, with the policy posted on a sign there. Shoppers are asked to leave bags at the counter while they browse. The store is open daily.

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Reviews

3.5/5
133 reviews

What reviewers say

Reviewers most often mention no receipt, no exchange policy, human hair and synthetic wigs, wig trimming and styling and braiding hair.

5★
58
4★
22
3★
12
2★
7
1★
34

Customer Review Summary

Reviewers most often describe feeling watched while shopping. Several say they were followed, that staff peeked around corners, and that one worker monitored them on cameras while another lingered nearby. One shopper picking up earrings felt suspected of stealing, and some describe it as racial profiling. A second recurring complaint is the no-receipt policy. One reviewer was refused an exchange on unopened braiding hair bought the day before, and another was refused on a split pair of lashes, with the clerk pointing to the posted sign each time. One reviewer with a receipt says an exchange of a new product was still denied, and calls the prices double the usual. One says staff declined to open registers during posted hours. Praise comes from a smaller group. One reviewer liked the patience and honesty and the selection of human hair and synthetic wigs, and notes the shop will trim and style wigs. Another calls it a one stop shop and was in and out quickly, even minutes before closing.

Featured reviews

  • Paige Morgan
    “I have shopped at this beauty supply many times because they are close to home. This last time I shopped was the worst experience. I purchased 3 packs of braiding hair the day before, I went back the next day and asked to exchange them for a different length. The same lady who helped me the day before was at the counter, she asked if I had my receipt. I apologized and said no sorry I must’ve thrown it away but you helped me yesterday and I haven’t opened them. She said no receipt no exchange and pointed to the sign. I was instantly irritated because she helped me the day before and the hair was still in the bag. It’s their policy so I just accepted it and said well I still need the hair and proceeded to walk away to the aisle to get it. She said Miss leave your bag here. I was so caught off guard but in a rush so I put the bag on the counter and went to get the hair. When I got back to the counter I let her know that her asking me to leave my bag was very unnecessary and disrespectful. I’ve been in many times and spend no less the $50 at a time. I informed her that if she wanted that to be a policy she needs to put up a sign the same was she has the return policy posted. I won’t be going back. To be racially profiled while shopping is ridiculous. I had no idea others had been treated this way until I started reading these reviews.”
  • M F
    “The lady in charge wouldn’t let me EXCHANGE my brand new product (brought the wrong one) and I HAD A RECEIPT which is stated ON THE RECEIPT. She makes her own rules and own prices regardless of what the fine print says. Unethical business. I wouldn’t shop here. Plus, her prices are 2x regular prices. Just greedy. May no luck come to her.”
  • Dee S
    “My recent visit to this beauty supply store was extremely disappointing and uncomfortable. As a person of color, I felt closely watched and followed throughout the store, with staff repeatedly peeking around corners while I was shopping. …”
  • AzizA Fulton
    “This was my first time in their store. I was picking up some earrings and possibly some hair clips. I felt like they were watching me to see if I was trying to steal $2 earrings, as if I couldn't afford them. The cashier was peeking over …”
  • Monica Jackson
    “First time patronizing this store. Arrived 5 minutes before closing. Clerk (owner?) told me I had 2 minutes. 😂 Fortunately, what I needed was right in front of the counter. I was in and out in no time! Didn't get to see the entire store, …”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Accessibility
    Has wheelchair-accessible car park

Amenities

  • Has wheelchair-accessible car park
  • On-site services available
  • Good for quick visit

Location

Beauty supply stores near I Love You Beauty Supply

I Love You Beauty Supply
3.5133

The 3 nearest beauty supply stores by distance. Ratings, hours and review terms come from public business profiles.

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