
I Love You Beauty Supply
Quick info
About I Love You Beauty Supply
On Orchard Lake Rd in Farmington Hills, I Love You Beauty Supply is a beauty supply store carrying both synthetic and human hair wigs alongside braiding hair packs and lashes. Staff will trim and style wigs for customers who buy them in store. The shop operates on a walk-in basis and opens daily. A sign posted at the counter notes a strict no-receipt, no-exchange policy, so shoppers should confirm their selection before purchase.
Reviews
What reviewers say
Reviewers most often mention strict no-receipt exchange policy, customers watched or followed while shopping, wigs trimmed and styled and closed before posted hours.
What reviewers say
Reviewers most often mention strict no-receipt exchange policy, customers watched or followed while shopping, wigs trimmed and styled and closed before posted hours.
Customer Review Summary
The most frequent thread across these reviews is frustration with the store's no-receipt exchange policy: one reviewer was refused a swap on unopened braiding hair purchased the day before, another had a cracked pair of lashes rejected without even being examined, and a third reports being denied an exchange despite having a receipt in hand. Close behind, several reviewers who identify as people of color describe feeling watched or followed while browsing, with one recounting a worker monitoring them on a security camera while another kept a distance nearby, and another feeling eyed over a pair of two dollar earrings. A few also mention arriving to find registers closed and no sales taken despite posted store hours. Against this, positive reviewers point to the selection of human hair and synthetic wigs, noting staff will trim and style them on request, and one simply calls the store a one stop shop.
Customer Review Summary
The most frequent thread across these reviews is frustration with the store's no-receipt exchange policy: one reviewer was refused a swap on unopened braiding hair purchased the day before, another had a cracked pair of lashes rejected without even being examined, and a third reports being denied an exchange despite having a receipt in hand. Close behind, several reviewers who identify as people of color describe feeling watched or followed while browsing, with one recounting a worker monitoring them on a security camera while another kept a distance nearby, and another feeling eyed over a pair of two dollar earrings. A few also mention arriving to find registers closed and no sales taken despite posted store hours. Against this, positive reviewers point to the selection of human hair and synthetic wigs, noting staff will trim and style them on request, and one simply calls the store a one stop shop.
Featured reviews
- Paige Morgan
“I have shopped at this beauty supply many times because they are close to home. This last time I shopped was the worst experience. I purchased 3 packs of braiding hair the day before, I went back the next day and asked to exchange them for a different length. The same lady who helped me the day before was at the counter, she asked if I had my receipt. I apologized and said no sorry I must’ve thrown it away but you helped me yesterday and I haven’t opened them. She said no receipt no exchange and pointed to the sign. I was instantly irritated because she helped me the day before and the hair was still in the bag. It’s their policy so I just accepted it and said well I still need the hair and proceeded to walk away to the aisle to get it. She said Miss leave your bag here. I was so caught off guard but in a rush so I put the bag on the counter and went to get the hair. When I got back to the counter I let her know that her asking me to leave my bag was very unnecessary and disrespectful. I’ve been in many times and spend no less the $50 at a time. I informed her that if she wanted that to be a policy she needs to put up a sign the same was she has the return policy posted. I won’t be going back. To be racially profiled while shopping is ridiculous. I had no idea others had been treated this way until I started reading these reviews.”
- M F
“The lady in charge wouldn’t let me EXCHANGE my brand new product (brought the wrong one) and I HAD A RECEIPT which is stated ON THE RECEIPT. She makes her own rules and own prices regardless of what the fine print says. Unethical business. I wouldn’t shop here. Plus, her prices are 2x regular prices. Just greedy. May no luck come to her.”
- Dee S
“My recent visit to this beauty supply store was extremely disappointing and uncomfortable. As a person of color, I felt closely watched and followed throughout the store, with staff repeatedly peeking around corners while I was shopping. …”
- AzizA Fulton
“This was my first time in their store. I was picking up some earrings and possibly some hair clips. I felt like they were watching me to see if I was trying to steal $2 earrings, as if I couldn't afford them. The cashier was peeking over …”
- Monica Jackson
“First time patronizing this store. Arrived 5 minutes before closing. Clerk (owner?) told me I had 2 minutes. 😂 Fortunately, what I needed was right in front of the counter. I was in and out in no time! Didn't get to see the entire store, …”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Good for quick visit
Location
Beauty Supply Stores near I Love You Beauty Supply
- Cherry Beauty Supply4.02759.4 mi away
rude staff behavior, refused exchanges or returns, double charged for purchases
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| I Love You Beauty Supply | 3.5133 | — | strict no-receipt exchange policy, customers watched or followed while shopping, wigs trimmed and styled |
| Cherry Beauty Supply | 4.0275 | 9.4 mi away | rude staff behavior, refused exchanges or returns, double charged for purchases |
The 1 nearest beauty supply stores by distance. Ratings, hours and review terms come from public business profiles.
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