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I Love You Beauty Supply — Beauty Supply Stores in Farmington Hills

I Love You Beauty Supply

Beauty Supply StoresFarmington Hills, MI

3.5 out of 5 stars3.5(133 reviews)

Quick info

+1 248-254-3922
28942 Orchard Lake Rd, Farmington Hills, MI 48334, United States

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About I Love You Beauty Supply

On Orchard Lake Rd in Farmington Hills, I Love You Beauty Supply is a beauty supply store carrying both synthetic and human hair wigs alongside braiding hair packs and lashes. Staff will trim and style wigs for customers who buy them in store. The shop operates on a walk-in basis and opens daily. A sign posted at the counter notes a strict no-receipt, no-exchange policy, so shoppers should confirm their selection before purchase.

Reviews

3.5/5
133 reviews

What reviewers say

Reviewers most often mention strict no-receipt exchange policy, customers watched or followed while shopping, wigs trimmed and styled and closed before posted hours.

5★
58
4★
22
3★
12
2★
7
1★
34

Customer Review Summary

The most frequent thread across these reviews is frustration with the store's no-receipt exchange policy: one reviewer was refused a swap on unopened braiding hair purchased the day before, another had a cracked pair of lashes rejected without even being examined, and a third reports being denied an exchange despite having a receipt in hand. Close behind, several reviewers who identify as people of color describe feeling watched or followed while browsing, with one recounting a worker monitoring them on a security camera while another kept a distance nearby, and another feeling eyed over a pair of two dollar earrings. A few also mention arriving to find registers closed and no sales taken despite posted store hours. Against this, positive reviewers point to the selection of human hair and synthetic wigs, noting staff will trim and style them on request, and one simply calls the store a one stop shop.

Featured reviews

  • Paige Morgan
    “I have shopped at this beauty supply many times because they are close to home. This last time I shopped was the worst experience. I purchased 3 packs of braiding hair the day before, I went back the next day and asked to exchange them for a different length. The same lady who helped me the day before was at the counter, she asked if I had my receipt. I apologized and said no sorry I must’ve thrown it away but you helped me yesterday and I haven’t opened them. She said no receipt no exchange and pointed to the sign. I was instantly irritated because she helped me the day before and the hair was still in the bag. It’s their policy so I just accepted it and said well I still need the hair and proceeded to walk away to the aisle to get it. She said Miss leave your bag here. I was so caught off guard but in a rush so I put the bag on the counter and went to get the hair. When I got back to the counter I let her know that her asking me to leave my bag was very unnecessary and disrespectful. I’ve been in many times and spend no less the $50 at a time. I informed her that if she wanted that to be a policy she needs to put up a sign the same was she has the return policy posted. I won’t be going back. To be racially profiled while shopping is ridiculous. I had no idea others had been treated this way until I started reading these reviews.”
  • M F
    “The lady in charge wouldn’t let me EXCHANGE my brand new product (brought the wrong one) and I HAD A RECEIPT which is stated ON THE RECEIPT. She makes her own rules and own prices regardless of what the fine print says. Unethical business. I wouldn’t shop here. Plus, her prices are 2x regular prices. Just greedy. May no luck come to her.”
  • Dee S
    “My recent visit to this beauty supply store was extremely disappointing and uncomfortable. As a person of color, I felt closely watched and followed throughout the store, with staff repeatedly peeking around corners while I was shopping. …”
  • AzizA Fulton
    “This was my first time in their store. I was picking up some earrings and possibly some hair clips. I felt like they were watching me to see if I was trying to steal $2 earrings, as if I couldn't afford them. The cashier was peeking over …”
  • Monica Jackson
    “First time patronizing this store. Arrived 5 minutes before closing. Clerk (owner?) told me I had 2 minutes. 😂 Fortunately, what I needed was right in front of the counter. I was in and out in no time! Didn't get to see the entire store, …”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Reservations
    Walk-in only
  • Accessibility
    Has wheelchair-accessible car park

Amenities

  • Has wheelchair-accessible car park
  • On-site services available
  • Good for quick visit

Location

Beauty Supply Stores near I Love You Beauty Supply

I Love You Beauty Supply
3.5133
  • 9.4 mi away

    rude staff behavior, refused exchanges or returns, double charged for purchases

The 1 nearest beauty supply stores by distance. Ratings, hours and review terms come from public business profiles.

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