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JIA The Nails Place — Nail Salons in Salem

JIA The Nails Place

Nail SalonsSalem, MA

4.5 out of 5 stars4.5(155 reviews)

Quick info

+1 978-745-5421
172 Lafayette St #2, Salem, MA 01970, United States

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About JIA The Nails Place

On Lafayette Street in Salem, JIA The Nails Place is a nail salon offering gel manicures, acrylics, and pedicures alongside eyebrow waxing. A gel polish fill is listed on the menu, and freehand nail art, including designs and patterns, is available by request for those wanting something beyond a solid color. The salon stocks a range of polish shades to choose from. Multiple technicians work on the floor, and clients can request a specific tech by name when booking. The salon operates by appointment and is open Tuesday through Sunday, closed Mondays.

Reviews

4.5/5
155 reviews

What reviewers say

Reviewers most often mention gel manicures, acrylic nails, pedicures and eyebrow waxing.

5★
130
4★
5
3★
3
2★
5
1★
12

Customer Review Summary

Against that, a recurring complaint is inconsistency: one reviewer says acrylics turned out so badly her daughter removed them the same day, and polish chipping "since day one." Another describes leaving with a lumpy, uneven shape and being charged more than the posted price, and feeling ignored by an unfriendly technician. One reviewer reports a burn and skin peeling after an eyebrow waxing, disputing the tech's explanation that it was just oil. Despite these accounts, most reviewers return happily, often requesting the same technician by name.

Featured reviews

  • Kathryn Perry
    “I booked here because my mother was visiting from out of town and my normal salon is closed on Sundays. We wanted to do something nice together and I did my research and decided that this was the place. Our appointment was for 12 PM and we were unfortunately seven minutes late as my kids had misplaced my car keys. I called to let them know and they said it was OK that we still came. The woman that did my mother’s nails was very nice and talkative. She had a wonderful personality and was attentive. The nail tech that did my nails on the other hand was the complete opposite. I felt very uncomfortable the entire time, she was not personable or friendly. She didn’t speak to me at all only to ask me if my shape was OK and at that point, I didn’t feel comfortable enough to tell her that I was not happy with my nails. My nails were almond shaped and outgrown. As shown in the pictures what I left with was not almond shape. In fact, I don’t really know what this shape is. They are lumpy and the lengths are all different. My pinky nail on my right hand is also curving to the right and the paint job is messy and rushed looking. When my nails were finished, the technician got up and walked away. She didn’t say anything to me. I wasn’t even sure how much I owed so I asked the other technician. On their website it states that a fill with gel polish is $48. For my fill and gel polish, with no broken nails, I was charged $60. I mentioned that that was not the price that was posted online, but I didn’t make a big deal about it. You’re not just paying for a service, you are also paying for an experience. This Is a big part of this job and unfortunately, my technician was lacking in that area. I did not leave feeling good about myself or the job that was done. I have never left a bad review over nails, but I would hate for someone else to have the same experience that I had and I am sorry, but this is not worth $60. Very disappointing.”
  • Jessica Kolodziej-Spivey
    “This nail salon is the best. They are so nice, have a huge variety of colors. I go to Anna, she’s amazing and my nails always look great! Highly recommend.”
  • Dana Jabush
    “I was in Salem for the Salem So Sweet festival & needed my nails done. Kayla took care of me and did an excellent job with the pedicure & gel manicure. The moon, stars, & witch's hat were freehand painted.”
  • Leonora Vohnoutka
    “Donna did an awesome job, was hilarious and very fun to talk to! I was having a lot of trouble picking a color and she was very patient in helping me out and showing me all the options. It's been almost three weeks and my gel manicure still looks as good as it did on day 1. Very affordable prices too. Cannot recommend this salon enough!”
  • Kalie Belvin
    “I have never received more compliments on my nails from random people since getting them done here. It's the only place I've ever been where it doesn't matter which technician does my nails I still love them. 100% recommend this place!”

Hours

Monday
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Reservations
    Walk-in only
  • Accessibility
    Has wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet

Amenities

  • Has wheelchair-accessible car park
  • On-site services available
  • Has toilet
  • Appointment required
Show more amenities
Accessibility· 2
  • Has wheelchair-accessible entrance
  • Has wheelchair-accessible toilet
Planning· 1
  • Appointments recommended

Location

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