Primrose Cafe at the Walled Garden

Featured reviews

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  Jennifer O'Dell

  ·3 weeks ago

  “Visited on a Sunday for breakfast as a large group. The staff were helpful and polite. Food was delicious! Will definitely return.”

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  Tony Bell

  ·3 months ago

  “Great cafe with indoor and outdoor seating. Highly recommend the cakes.”

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  Carol Stunell

  ·4 months ago

  “A little gem. Lovely decor, atmosphere and staff. Great service by staff who obviously love what they do and can't do enough for you”

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  Shahnaj Ali

  ·5 months ago

  “Visited for the first time as a family of 4 at 11am, we were really excited as it was gorgeous weather and a beautiful setting. It was very busy, so we did expect a wait. However, we had an awful experience at Primrose Cafe at Grappenhall Gardens. We ordered buttermilk pancakes and an iced mocha. The iced mocha came out within 5 minutes, barely filled properly and with hardly any ice - still lukewarm. When we politely asked for more ice, the waiter said absolutely nothing — no acknowledgement, no friendliness, no expression whatsoever. What made things worse was waiting 45 minutes for pancakes that never even arrived. When I asked a young waitress about it, she just said “food comes out in order" - as if I didn't know how things worked. I explained that waiting 45 minutes for pancakes was ridiculous, especially when other tables were clearly being served. She went back to the kitchen, came back with no answer, and just continued serving other customers without updating us. She and other waiters were bringing out food to others. Eventually the manager came over and admitted the order never went through because drink and food tickets are apparently separate. I explained that wasn't my issue and other customers had recieved their food. The apology was slow and felt half-hearted considering the inconvenience caused. I’m currently 38 weeks pregnant and was there with a 1-year-old and 3-year-old who were both upset and restless after such a long wait. The whole experience was stressful, frustrating, and completely lacking in warmth or customer care. The staff came across cold, unfriendly, and uninterested the entire time. Ended up asking for a refund and leaving hungry. Really disappointing service.”

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• A

  Adventures with Emy

  ·7 months ago

  “The place is very charming, with a view on the garden wall and the café being in the lean to greenhouse. The service was nice and friendly. The downside is the food and drinks as it feels overpriced for the quality and portion of it. To know: the inside is not dog friendly and can be quite loud when busy.”

• R

  Robyn Crebbin

  ·10 months ago

  “We had a wonderful Breakfast with Santa at Primrose Cafe at the Walled Gardens. There were 4 adults and 2 children, and everything was fantastic and we had a delicious breakfast, great attentive service, and a very cute, festive atmosphere. The kids loved it and the adults did too! We’ll definitely be booking again. Highly recommended.”

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• L

  Louise C

  ·1 year ago

  “A lovely spot for tea and cake! We went on a Saturday before closing and it wasn't too busy, got served pretty quickly. They forgot the cake at first but they soon brought it over! Nice selection of cakes, good range of menu food (they serve food from menu until 3pm) and friendly staff. Would like to return and try the food from menu as looked lovely!”

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• P

  Paul Johnson

  ·2 years ago

  “🌟 Grappenhall Walled Garden: A Hidden Gem! 🌟 My recent visit to Grappenhall Walled Garden left me thoroughly impressed. Here’s why: Warm and Welcoming Staff: The staff’s friendliness made the experience memorable. Their pleasant demeanor set the tone for a delightful meal. Simple Elegance: While the menu features familiar dishes, they’re executed with finesse. Take the jacket potato, for instance—it arrived golden and crispy on the outside, oozing with cheese. The sides complemented it perfectly. Enchanting Ambiance: Nestled amidst ponds and greenery, the restaurant offers a serene escape. It’s a slice of tranquility within the bustling world. Earthenware Charm: The rustic crockery adds to the overall appeal. Each plate feels like a piece of art, enhancing the dining experience. Prime Location: Situated within the Grappenhall Walled Garden, the restaurant benefits from its idyllic surroundings. It’s a hidden oasis waiting to be discovered. In summary, Grappenhall Walled Garden combines warm hospitality, delicious food, and a picturesque setting. Highly recommended! 🌼🍽️”

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• R

  Rosie TeaCake

  ·2 years ago

  “We love popping into the Primrose Cafe in the old greenhouse at Grappenhall Walled Garden - the service is friendly and efficient. The homemade cakes are delicious.”

• Z

  Zee N

  ·3 years ago

  “Lovely spiced chai latte enjoyed outside by the gardens. Staff were willing to make the brie and chutney baguette without meat as one of our group was vegetarian and much enjoyed. Good value and generous portions. Easy free parking on the road by the entrance (although there is a car park too). Relaxed gardens to stroll around.”

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