New China Kitchen

Featured reviews

• G

  Google user

  ·4 months ago

  “Never had a problem ordering food it's a proper Chinese and the portions are huge for the price”

• G

  Google user

  ·7 months ago

  “Second time going there. I thought the first time I went the the food was terrible but I thought it must have been a one off. I ordered again. The food was out In. 3 mins. It was stale. They hide it by using curry powder. DISGUSTING FOOD”

• G

  Google user

  ·1 year ago

  “Food was okay I guess. Service absolutely terrible. Ordered arrived nearly 2 hours after placing online. Would not recommend.”

• G

  Google user

  ·1 year ago

  “This was my local Chinese takeaway! Please avoid !!The head chef is lovely BUT her son is bringing the business under!!! He was overcharging us for a while just so he could make extra money from the store!When confronted about it there was lies told and nothing done! He blames his own mother for pricing “saying it’s her language barrier that’s why you were charged so little”!! You never get what you ordered but you end up overspending.”

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• G

  Google user

  ·1 year ago

  “Stumbled across New China Kitchen while picking my son up locally. I don’t live close, so this may have been one we may have never have thought to try. OMG it was amazing. Piping hot. One of the best Chinese meals I’ve ever had. Highly recommend. What a little gem. 5*+.”

• G

  Google user

  ·1 year ago

  “Very bad service previously they had hair in the food. We gave them second chance. Let us down again, waited 1.5hr no food, the lady at the back was talking and complaining trying to give me £2 discounted. Idiots I will be complaining to trading standards and customer service this company shouldn't be allow to trade anymore. I work for the counci and government body.”

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• G

  Google user

  ·2 years ago

  “I called a head of time placed order . Called back to confirm that they will take CC Payment. Yes not a problem. When I got there it was CASH OR APP ORDER only we down loaded app ordered and then wanted CC details. Obviously I only had phone so no order could be taken.. what a waste of a business.!!!”

• G

  Google user

  ·3 years ago

  “This used to be our go-to chinese takeaway but something changed after COVID and the quality has dropped a lot over the last year. Last couple of times we ordered for delivery it took over an hour after being told 20-30 minutes. The man on the counter isn't impolite but isn't remotely polite and doesn't speak very clearly either, on the phone or in the shop, like he simply can't be bothered. Last night will be our last order. Ordered in the shop on passing, the chap on the counter was his usual dull and uninviting self. Curry sauce was really yellow, had a powdery texture and wasn't very tasty, chips were very starchy and all stuck together. Salt & pepper prawns had no coating and the onions were sloppy. Salt & pepper squid was undercooked (very chewy and the coating was soggy). Singapore fried rice lacked any singapore, meat was minimal, and was quite oily. BBQ ribs - the ribs were actually OK, but the BBQ element was just BBQ flavoured water, which in fact spilled everywhere when opening the tray, it was that runny. The sauce was also crazy hot, as though it had been cooked for too long in the microwave. Overall, a poor quality half-eaten £30 meal. Used to enjoy a range of items from here but now we can't trust any of it will be nice anymore.”

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• G

  Google user

  ·3 years ago

  “I would say I would rate New China Kitchen between 3 and 4 stars. It most of the time offers a very good service, but it can depend on what you order. Something they need to improve straight away is the customer service over-the-phone. The different people that answer the phone either cannot speak very clearly or don't sound very pleasant. The food we order most of the time is great, and the price compared to other Chinese fast food services has similarities. I order the special curry with fried rice which I strongly recommend. One thing I would say don't order is the chips. Occasionally they are okay, but so many times such as last night they were dry and tasted as though they had been cooked a series of times for other orders. Give them a try and see what you think.”

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• G

  Google user

  ·4 years ago

  “It was a quick delivery unfortunately the food wasnt up to par the chips and prawn crackers great but the curry was watery and the chicken was like a soft rubber the fried rice had no flavor and i asked for a beef chow mein with no bean sprouts and it came with so my don wouldnt eat it so it was an expensive bag of chips and prawn crackers. Sorry to put such a bad review”

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