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McDonald's — Fast Food in Wakefield

McDonald's

Fast FoodWakefield, ENG

3.5 out of 5 stars3.5(2,400 reviews)

Quick info

+44 1924 361131
Dewsbury Rd, Wakefield WF2 9BY, United Kingdom

About McDonald's

McDonald's is a fast food restaurant in Wakefield, set at Snowhill Retail Park on Dewsbury Rd. It serves customers through a drive-thru window as well as at the counter, and it stays open around the clock every day, which covers late-night orders. The menu includes the Big Mac meal, McNuggets and a Happy Meal. Walk-in customers collect their food from the counter, and orders can also be placed through the online app. An order can be confirmed or changed by phone.

Reviews

3.5/5
2,400 reviews

What reviewers say

Reviewers most often mention wrong or incorrect orders, big mac, cold food and mcnuggets.

5★
884
4★
514
3★
376
2★
168
1★
458

Customer Review Summary

Wrong orders are the dominant complaint, with reviewers repeatedly describing meals that did not match what was requested. One reports a Big Mac arriving in a quarter pounder box, another says pancakes with sausage and extra sausage came without any sausage, and a third says cheese is often added when none was asked for. A reviewer who ordered a Happy Meal and a Big Mac meal describes fries tipped out, cold food, missing straws, a charge for nuggets never ordered and a floppy burger. Others mention a freezing Big Mac, half-full chips and nuggets that tasted of oil. Slow service on quiet nights comes up too, and one reviewer describes food on the tables and floors and a wet, muddy toilet floor. One reviewer says a manager spoke rudely to customers at the counter. Against this, a few praise individual staff: a drive-thru worker at about 2:50am who fixed an app order problem, and a team member who patiently took a phone order that then arrived correct. One reviewer describes a manager helping a couple to a table and back to their car after a long hospital wait.

Featured reviews

  • Google user
    “Most possibly the worse Mcdonalds on the planet. Always have issues here and yet they dont seem to improve. Everytime I do a food order its always wrong, For example today I ordered pancakes with sausage and syrup with extra sausage and they obviously are unable to complete such a simple task as they forgot the sausage (and the extra sausage) If your unable to complete such a simple task, maybe you shouldnt operate. It's really not that hard to read an order and fulfill it. Shambles!”
  • Google user
    “Rang up tonight to confirm order and change things. Spoke to Leah she was so patient and the order came correct. Many times before it has being so wrong always has cheese on when I request no cheese. Leah thanks very much !!!!”
  • Google user
    “24/7 mcdonald’s but not taking orders? food all over the tables and floors. went to the toilet water and mud all over the floor. taps don’t work properly in disabled toilet. never get out order right.”
  • Google user
    “Cody or coby at the drive thru window at around 2:50am was a great help, he sorted out the issue with the online app and got my order through and prepared in great time, very polite and professional. Kudos to the young man”
  • Google user
    “message: I just want to give a huge shoutout to Mark, one of the managers at McDonald’s at Snowhill Retail Park. After my husband became unwell and we had spent 11 hours in A&E at a nearby hospital, Mark immediately noticed we were struggling to get to a table and offered assistance straight away. He made sure our order was put through correctly, checked in with us at the table to see if there was anything else he could do. When we were leaving, I was having difficulty helping my husband back to the car, and Mark once again came to help and support us. His kindness and willingness to go above and beyond were far beyond anything we expected, and at such a difficult time it meant a great deal to us. Thank you, Mark — your care and compassion did not go unnoticed.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

“Classic, long-running fast-food chain known for its burgers & fries.”

  • Reservations
    Walk-in only
  • Accessibility
    Wheelchair: entrance, parking lot, restroom, seating

Amenities

  • Wheelchair accessible entrance
Show more amenities
Accessibility· 3
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Location

Fast Food near McDonald's

McDonald's
3.52,400

The 3 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.

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