Costa Coffee
Advertisements
Quick info
About Costa Coffee
Costa Coffee is a coffee shop in Sutton Coldfield, set at 294 Lichfield Rd. The business is also classed as a cafe and a coffee store, and it works on counter service, so customers order and collect at the counter. The drinks list includes hot drinks and iced coolers, which gives both warm and cold options. Sweet snacks and sandwiches sit alongside the drinks as the food choices. This Lichfield Rd branch is part of a wider coffee chain.
Good to know
- ParkingFree parking lot · Free street parking · Usually plenty of parking
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
- Good for kidsGood for kids · High chairs
Advertisements
Reviews
What reviewers say
Reviewers most often mention hot chocolate, cappuccino and croissant, milk alternatives and fresh whipped cream.
What reviewers say
Reviewers most often mention hot chocolate, cappuccino and croissant, milk alternatives and fresh whipped cream.
Customer Review Summary
Reviewers most often praise the counter staff, with one server talking a lactose intolerant customer through milk options and another order getting fresh whip made for it. A hot chocolate and a cappuccino with a croissant earn mentions. Complaints include weak WiFi and mobile signal, slow service, uncleared tables, and an opening time that differed from the listing online.
Customer Review Summary
Reviewers most often praise the counter staff, with one server talking a lactose intolerant customer through milk options and another order getting fresh whip made for it. A hot chocolate and a cappuccino with a croissant earn mentions. Complaints include weak WiFi and mobile signal, slow service, uncleared tables, and an opening time that differed from the listing online.
Featured reviews
- Gail Jackson
“Very busy. Smaller coffees tend to hv better flavour than larger versions.”
- Saad Munawar
“Online it says opening time is 8am but when I reached at the cafe it says 9am mis information for the customers .”
- jas singh
“APOLOGY I would like to sincerely apologise for my behaviour earlier today (14 March 2026 at around 4:30 pm). I came in with a friend and we were the only ones in the queue while she was deciding what to order. When the staff member at the counter said “next please” again, I responded by pointing to my friend and saying “she’s still deciding.” Looking back, I realise that my response may have sounded rude, and I truly regret that. I was not feeling very well at the time, but that is not an excuse, and I genuinely did not intend to come across that way. I would also like to say that the girl at the counter handled the situation with great professionalism, patience, and a calm attitude. Her customer service was excellent, and she is clearly a valuable asset to your team. Please do pass on my sincere apology and appreciation to her. Also, thank you for the lovely hot chocolate we ordered — it was great.”
- Rob Blade
“Lovely Amelie (pictured) was holding the fort all alone but went out of her way to sort my order even to the point of making fresh whip! She was friendly and polite. 10/10 for service.”
- Guy Murch
“In general, this is a nice Costa. The layout works well. But unfortunately he mobile signal and WiFi is shocking. The Nero Cafe 20 metres away has better mobile and wifi. So if you need to work or want connection. Don’t come to this Costa.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
“Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches.”
- Great coffee
- Great dessert
- Great tea selection
- Popular for breakfast
- Popular for lunch
- Popular for solo dining
Amenities
- Wheelchair accessible entrance
- Outdoor seating
- Delivery
- Takeout
- Dine-in
- Good for kids
Show more amenities
- Cozy
- Onsite services
- Coffee
- Quick bite
- Dessert
- Solo dining
- Dining options· 4
- Breakfast
- Brunch
- Lunch
- Seating
- Facilities· 1
- Restroom
- Family-friendly· 1
- High chairs
- Highlights· 1
- Great tea selection
- Atmosphere· 1
- Casual
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Popular for· 1
- Good for working on laptop
- Crowd· 1
- Groups
- Parking· 3
- Free parking lot
- Free street parking
- Usually plenty of parking
Location
Coffee shops near Costa Coffee
- Caffè Nero4.33360 mi£1–10Wi-Fi / laptopOutdoor seatingVegan options
pistachio iced latte, macchiato, iced latte
- 1.5 mi£1–10Vegan options
coffee, bagels, vegan bagel
- The Deli Social4.52942.6 miOutdoor seating
overfilled sandwiches, coffee, evening events
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Costa CoffeeOutdoor seating | 4.0343 | — | £1–10 | hot chocolate, cappuccino and croissant, milk alternatives |
| Caffè NeroWi-Fi / laptop · Outdoor seating · Vegan options | 4.3336 | 0 mi | £1–10 | pistachio iced latte, macchiato, iced latte |
| Folklore Coffee and BagelsVegan options | 5.0130 | 1.5 mi | £1–10 | coffee, bagels, vegan bagel |
| The Deli SocialOutdoor seating | 4.5294 | 2.6 mi | — | overfilled sandwiches, coffee, evening events |
The 3 nearest coffee shops by distance. Ratings, hours and review terms come from public business profiles.
Similar Coffee shops nearby
More to explore in Sutton Coldfield
Places in Sutton Coldfield
See all places in Sutton Coldfield
