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Oriental Hut — Chinese restaurants in Stockport

Oriental Hut

Chinese restaurantsStockport

4.2 out of 5 stars4.2(60 reviews)

Quick info

+44 161 427 19 73
21 Stockport Rd, Marple, Stockport SK6 6BD, United Kingdom

About Oriental Hut

Oriental Hut is a Chinese takeaway at 21 Stockport Rd in Stockport, serving customers who collect their food in person. The menu includes salt and pepper dishes, chow mein served with chicken balls and prawn crackers, and chips paired with curry sauce. Chips and ribs are also on offer for those who want a simpler order. A waiting area inside the shop gives collection customers somewhere to stand while their food is prepared. The takeaway opens in the evenings only and closes on Tuesdays, so plan any visit for later in the day.

Reviews

4.2/5
60 reviews

What reviewers say

Reviewers most often mention salt and pepper dishes, chow mein with chicken balls, hot delivery and free extras with orders.

5★
43
4★
5
3★
1
2★
3
1★
8

Customer Review Summary

The complaints centre on the owner and service. One reviewer saw the owner shout at customers that she was too busy to serve them. Another reports an order of chicken, chips and ribs that took two hours and arrived cold, then a phone call in which they were shouted at and refused a refund or replacement after binning the food. A separate reviewer found the chips pre-processed, the curry sauce sickly, and the waiting area outdated.

Featured reviews

  • RC
    “I don’t know what’s happened to the owners attitude but it’s charged and she’s very rude. Saw her shout at customers that she’s too busy to serve them. They should employ more staff because they’re clearly popular enough to be busy - that’s NOT the customers problem- it’s yours! Stop being rude and mean to people”
  • Thomas Kelly
    “Absolutely amazing food, orderd from here loads of times now, and the prices are so good a chow main for two with chicken balls and prawncrackers for £17.10 Amazing value for money and amazing customer service”
  • Colin Barfoot
    “Excellent food, and delivery service. Highly recommend. 5 🌟”
  • Grace Knight
    “I ordered it from Oriental but today for me and my partner I ordered the chicken some chips and some ribs. This took two hours to come and when it was delivered it was cold. I then phoned up to complain and got greeted with a very rude unprofessional staff member who proceeded to shout down the phone at me because I’ve put the cold food in the bin and wasn’t able to swap it. She also started telling me to them for the bin and to get my food and as I was explained so I’m unable to do that due to unhygienic reasons and also because of my job where I am a nurse and unable to be putting my hands in disgusting places as I don’t know what germs I can attract from that and possibly give to my patience which was explained to her on the phone And again I was told or in other words demanded to take my food out of the bin because they would not give me a refund the owner of the shop was also in the back shouting about me to the lady on the phone and it was an extremely rude unprofessional environment. I’ve never had any issues with this place. I’ve ordered from them many times but today was extremely disgusting the way that I was spoken to and I was also told because I could not rummage through the bin that they would then give me a phone number so I can take a picture of the food in the bin and that I was not allowed to order from there again because I’d asked for a refund or then send me some warm food after I sent them a picture of the food in the bin they have told me that that is not the food in the bin and that I was unable to get a refund and not being able to get some food I was not recommend..”
  • J W
    “A great restaurant! Fast delivery with a nice driver and service always good when we have collected. Some of the best Chinese food we’ve had and they have always chucked in some freebies ;)”

Hours

Monday
Tuesday
Closed
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Accessibility
    Wheelchair-accessible car park · Wheelchair-accessible seating

Amenities

  • Wheelchair-accessible car park
Show more amenities
Accessibility· 1
  • Wheelchair-accessible seating

Location

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Oriental Hut
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