Lotus House

Featured reviews

• L

  Luke

  ·2 months ago

  “Food was very good. Had a small issue with our order which was resolved straight away over the phone.”

• J

  Jane Williams

  ·3 months ago

  “Came over from London and looked for a Chinese in Royston; not so much choice. The food was okay but the special chow main literally consisted of fatty beef and processed chicken- no shrimps and lacked flavour. Salt and pepper chips were good but put in a bag, so the grease made them soggy. All in all- it was okay but nothing to rave about, considering they are one of three in the whole area.”

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• S

  Stuart Barber

  ·3 months ago

  “Always order from here..they even know our order, great for Gluten free offers too”

• M

  Mae Screeney

  ·4 months ago

  “We had a very enjoyable take away for visiting friend's last weekend. Ordered by phone and it was ready for a 6.30pm pick-up. Special mention to the Chicken Satay Skewers, Chicken & Cashew Nuts,Beef & Mushrooms, Chicken in Lemon Sauce. It's been a long time since we've used Lotus House but with more friend's visiting soon we will be definitely be trying some more of their excellent food. Definitely recommend 👌.”

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• P

  Paul Hunter

  ·4 months ago

  “For the prices charged you wouldn’t think it would be to much to ask to use real chicken and meat. The chicken is particularly bad, it’s formed and doesn’t taste like real chicken should. Mine went in the bin and not even my dog got a lookin. This place has continued to go down hill since the owners of around 5 years ago retired and sold up.”

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• H

  Holly Glynn

  ·6 months ago

  “We personally prefer this Chinese takeaway to any others in the area. Food is always tasty and is helps that the owner is lovely and always remembers your name.”

• C

  Claire Brooks

  ·11 months ago

  “Tonight, we had a Chinese takeaway from Lotus house. We were very impressed with the customer service and understanding of severe allergies, as my daughter is coeliac. They were very happy to make gluten free dishes and they were delicious! Would absolutely recommend this Chinese takeaway.”

• S

  Sea

  ·2 years ago

  “Great food and experience! Always polite and kind, and they are respectful of our vegan diet. All vegan options are labelled on the menu, and the dishes we order frequently are delicious! Phone-calls are quick and clear, which is fab. We always state the number of the item, and what we want clearly, and they double-check. Thus, no mistakes have been made!”

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• O

  Olli Beaney

  ·2 years ago

  “Lovely Chinese takeaway in the centre of Royston. The staff were friendly and were very clear on the phone when ordering. The food was delicious although slightly dry I needed some sauce to make it a bit more flavourful. Overall a good Chinese takeaway to have dinner from!”

• A

  Anne Pallett

  ·4 years ago

  “Awful! Having used Lotus House for 30 years this will be my last time. Today the Capital ribs were tough and chewy, there were just 4 ribs and the sauce was very watery. The Special Fried Rice was OK but was just about warm. The prawn crackers, thankfully free, were the worst I've ever had, cold, stale, and broken into small pieces. I hate to think how long ago they were cooked, and not looking forward to tomorrow if I manage to keep them contained long enough. Even the dogs left them until they realised they weren't getting any thing else Most unusual!! On top of that, the young lady serving couldn't pick up the change due to the length of her nails, having said that in her favour she was at least polite. All in all the worst meal I've ever had from any take away in Royston! (I did take photos to prove my point but it won't let me upload them here?)😩 Saw the reply from Lotus House below. How is it that before the containers were able to hold more than 4 ribs? There was plenty of sauce it was just very watery. As for returning the food and having it remade, that's fine if you live in town and are able to return it straight away but I live 2 miles away and that wasn't an option, and why should I have to return a meal for replacement, it should be right in the first instance not after a second attempt. As for cooking 'fresh' crackers every 2 days, then they aren't fresh cooked at all but are 2 days old, which is why they were tasting stale and were broken into small pieces.”

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