
New Jade East
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Quick info
About New Jade East
New Jade East is a Chinese takeaway in Rochester, based at 9A Darnley Rd. Customers go in to the counter to collect their orders, and orders can also be placed by phone. The spring rolls are big, and one can serve as a meal on its own. Dry ribs sit alongside them on the menu as a second named dish for the order. The takeaway opens in the evenings only, Tuesday to Sunday, and closes on Mondays.
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Reviews
What reviewers say
Reviewers most often mention big spring rolls, dry ribs, garlic butter chicken and chicken chow mein.
What reviewers say
Reviewers most often mention big spring rolls, dry ribs, garlic butter chicken and chicken chow mein.
Customer Review Summary
Regulars of many years return for food they say arrives hot in good portions, with the big spring rolls described as a meal on their own and the dry ribs praised for size. Reviewers also single out friendly staff on the phone and behind the counter, and one family fed six with leftovers. The picture is far from uniform, though. Others report dry, chewy ribs with a bbq sauce that tasted like black bean sauce, dry chicken chow mein, and garlic butter chicken that was not nice. Longtime customers describe delivery turning slow, with food arriving stone cold. One reviewer reports finding a hair in the food, and another describes being refused delivery by a rude staff member and alleges racial profiling. A further complaint concerns refused delivery after an alleged rudeness to a driver. One diner who asked for special rice with no pork found pork in it. The money for the rice was refunded but not the curry, and the food went in the bin.
Customer Review Summary
Regulars of many years return for food they say arrives hot in good portions, with the big spring rolls described as a meal on their own and the dry ribs praised for size. Reviewers also single out friendly staff on the phone and behind the counter, and one family fed six with leftovers. The picture is far from uniform, though. Others report dry, chewy ribs with a bbq sauce that tasted like black bean sauce, dry chicken chow mein, and garlic butter chicken that was not nice. Longtime customers describe delivery turning slow, with food arriving stone cold. One reviewer reports finding a hair in the food, and another describes being refused delivery by a rude staff member and alleges racial profiling. A further complaint concerns refused delivery after an alleged rudeness to a driver. One diner who asked for special rice with no pork found pork in it. The money for the rice was refunded but not the curry, and the food went in the bin.
Featured reviews
- Grant barnard
“I’d give Jade East Chinese a solid 9/10. The food is always really tasty and arrives hot, and it’s definitely one of the better Chinese takeaways around the area. The flavours are great and the dishes are consistently good, which is why we keep going back. It can feel a little on the expensive side, but the quality of the food makes up for it. There’s also a friendly lady behind the counter who’s always full of chat, which makes the place feel welcoming when you go in. Overall, a really good local Chinese and easily one of the better options nearby.”
- Jerry Gott
“Have used new jade east for years never had a bad one always hot good portions and girls are friendly on phone cannot be same place as last reviews or are you all after free food????”
- Martin Cholakov
“Absolutely disgusting experience. Found a hair in my food and that was already enough to put me off, but honestly the food itself was terrible anyway. Everything tasted old, greasy and badly cooked. Zero hygiene, zero quality. I don’t know how this place is still open. Definitely won’t be coming back and wouldn’t recommend it to anyone.Absolutely disgusting experience. Found a hair in my food and that was already enough to put me off, but honestly the food itself was terrible anyway. Everything tasted old, greasy and badly cooked. Zero hygiene, zero quality. I don’t know how this place is still open. Definitely won’t be coming back and wouldn’t recommend it to anyone.”
- Rosaliya Neycheva
“⸻ Absolutely the worst food I have ever had. This cannot even be called food – completely inedible, tasteless, and disgusting. Ordering from this place was a total waste of money. If you are thinking about ordering from here, DON’T. The only thing you will achieve is throwing your money away and staying hungry and disappointed. I honestly don’t understand how this restaurant is still in business. Never again, and I strongly advise everyone to stay far away from this place.”
- Karen EVANS
“We don’t order Chinese often, but I have to say this wasn’t nice at all ribs was dry chewy & some weird bbq sauce that tasted like black bean sauce & rich. Chicken chow main was dry & not enjoyable garlic butter chicken wasn’t nice”
Hours
- Monday
- Closed
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- AccessibilityWheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
Amenities
- Wheelchair-accessible car park
Show more amenities
- Accessibility· 2
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
Location
Chinese restaurants near New Jade East
- Jasmine Garden4.01261.4 mi
lemon chicken, crispy aromatic duck, chicken satay
- 1.6 mi
egg fried rice, sweet and sour sauce, chicken balls
- Confucious4.54792.2 mi
chinese restaurant, fresh cooked food, value for money
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| New Jade East | 3.6103 | — | big spring rolls, dry ribs, garlic butter chicken |
| Jasmine Garden | 4.0126 | 1.4 mi | lemon chicken, crispy aromatic duck, chicken satay |
| Dynasty Chinese Takeaway | 4.174 | 1.6 mi | egg fried rice, sweet and sour sauce, chicken balls |
| Confucious | 4.5479 | 2.2 mi | chinese restaurant, fresh cooked food, value for money |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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