Jade Garden

Featured reviews

• M

  Matt Harvey

  ·2 weeks ago

  “In our opinion the best in the area. Takeaway wise you go large on chowmeins and rices + dishes "in sauce" are the ones to go for 👌🏼”

• M

  Markus Walton

  ·2 months ago

  “Ate inside very nice restaurant , friendly staff , food was great been going there for years never disappointed, no longer does the pick and mix menu as the items in the older pictures but they are on the main menu still”

• E

  Ebony

  ·2 months ago

  “I’ve ordered take-away from here twice, although delivery time can be an hour or 2 it’s worth the wait. Both times I absolutely loved the food (only item I personally didn’t like was the lemon chicken, the chicken itself was tasty however I didn’t like the lemon flavour but that’s my personal opinion but my mum loved it). The chicken with garlic and chili sauce (could have been a bit spicier but again that’s my personal preference but it was lovely either way) , pan fried pork dumplings and salt and pepper special was the best tasting food from a Chinese takeaway I’ve had. Overall, I personally had a good experience with ordering from this restaurant. I may not have ate inside the restaurant and delivery time isn’t as quick as some people may prefer, but it is definitely better than some other places that you can order from. And just because there’s bad reviews doesn’t mean you will have the same experience. Every order is different, everyone’s taste is different. Every person is unique and has different preferences. But again me personally I loved the food both times i ordered from here (I ordered two times in a span of 2 days of eachother. And even ate the left overs the next day. That’s how much I loved the food!).”

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• A

  AR CONSTRUCTION & BUILDERS LTD

  ·2 months ago

  “Wish i dont even u give 1 start ever worst restaurant in Chatham i Order the food from the Uber took 2 hour and wnen we called Reception that person so sick he need help he didnt care and we didnt ask for refund Please peoples dont buy food from then u will waste ur money and u will not get a fresh food. Chcek there view before u buy food”

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• O

  Oluwaniyi Omolara

  ·4 months ago

  “I rarely do this but this is the worst customer service experience I’ve had. Firstly, my food took more than an hour to arrive, I had placed the order through Uber eats but I guess it’s one of those restaurants that would send a driver rather than using uber drivers. I reached out to them over the phone and called to ask about the status of my order, however the guy who spoke to me was unempathetic and obviously just don’t care. He kept interrogating me; asking for my name , address , postcode etc. I was already frustrated when he got to Postcode and said to him that all of that info is already on uber eats , if he just checked since I’ve given him my name, order and address already (I was starving) and just wanted to know how much longer . He went ahead to say ‘You don’t want your order? Okay fine’ I asked him what he meant by that and he was threatening to cancel the order. What for? When I told him that was rude , he said that back to me and made mocking sounds. It was only when I to him I was recording the conversation and that I would send it to uber, did he keep quiet. I don’t know if he acted that way because I am a woman or if he had a bad day already but that’s not how you treat customers. 100% will not be coming back , neither would I recommend!”

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• B

  Ben Hussey

  ·7 months ago

  “Now... if you're like me, you like to watch a film or series whilst you eat. If you order from here, you can fit it in whilst you wait. Some personal suggestions of what to watch whilst you wait would be titanic, the green mile or even shawshank. Prefer a series, you can easily do 3 episodes of game of thrones or stranger things. If this isn't appealing as dont like the idea of the wait I have alternative suggestions... You could drive to Calais have a McDonald's and even get in an episode of friends. If you dont have a passport, you could drive to blue water, take your pick and still be home in time by the time I received my order. Want to eat as a family. Well put the kids to bed now and order yesterday and you might have it in time for breakfast :) I could go on n on but you get the jist... a close to 3 hour wait with no updates and not even the decency to answer the phone (tried for more than an hr). Do not recommend and will not return. Avoid them like they will avoid your calls :)”

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• J

  jake wolstencroft

  ·7 months ago

  “Made an order through Uber eats, it took over 1 hour 40 minutes to arrive, crispy shredded beef tasted like nothing with no flavour, salt and pepper chicken was awful, I called 20 times for an update on the order until they finally picked up. Avoid at all costs”

• A

  Anna h

  ·7 months ago

  “Ordered off of uber eats. I have ordered before and the food was good and hot. Today was warm at best. The quality wasn’t great and didn’t taste fresh. They forgot to deliver the sweet and sour sauce for the sweet and sour chicken balls. This is not ok when that’s all you have been looking forward to. When I called the restaurant they couldn’t have cared less.”

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• K

  Kathrine Johnstone

  ·1 year ago

  “*** SHOCKING SERVICE - AVOID!!!!! Shocking customer service. Want to take your order and money through uber eats but then call you to tell you to pay more money for delivery. Not ask - tell.! Even though delivery is already charged through the app!! Then they get incredibly rude and condescending when I challenged the additional charge. Whilst on the phone they have just cancelled my order and said they have no driver to deliver it. Make your minds up - you either want more money to deliver it or you don’t have a driver to deliver. Takes 3 days to then get your money back. Shame we didn’t even get to taste the food but I won’t be ordering from here again.”

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• N

  Nuh Uh

  ·3 years ago

  “It started off rocky, with the plates being dirty and needing a wipe down, some of the reviews on Google left us wondering how good of an experience we were going to get. However, once food arrived all preconceptions were blown out of the water, the Cantonese chicken was fantastic, the Szechuan pork was killer, and the special mixed rice was filled with various meats and gorgeous! Atmosphere was slightly off, with a flickering light and less than clean carpet. Once we were done, my sister said she wished she could take home the Cantonese sauce and the waitress was lovely, she went to the kitchen and asked for some of the sauce to use while at home and the kitchen delivered! This was amazing service and left us feeling very cared for. Would recommend.”

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