Lucky House

Featured reviews

• R

  Ryan

  ·1 month ago

  “Ordered through just eat (good app) arrived after a 1 hour 30 minutes.....everything was cold and the chips dry to then point they had to go in the bin!”

• C

  Claire Crickett

  ·2 months ago

  “Not sure whats going on with the kirchen but the last 2 orders have been below par. Not enough to stop us ordering again but something has changed. Chips have been awful both times. Prawn toast amazing, special Chow mein great. Chicken satay was weired battered/breaded chicken with a gelatinis sauce not nice but eddible, Chicken Chow mein the same a gelatinis sauce not very nice looking”

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• F

  Frazer Williams

  ·4 months ago

  “We’ve used Lucky House for years and the service is always consistently excellent. The food is always hot, fresh and full of flavour, with generous portions every time. Tonight we had a frustrating experience elsewhere, waiting over 3 hours for our food and then being told it would be another hour. We called Lucky House instead and they had our order cooked and delivered within 20 minutes. Fantastic customer service, great food and always reliable. It’s refreshing to find a takeaway that delivers the same amazing service every time. Highly recommended!”

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• H

  Harold Finch

  ·5 months ago

  “Order online - didn’t receive order after 2 hours.. no refund direct from Lucky house, offered nothing for a big order for 6 people and over £70! Had to apply through just eat for refund as owner was rude and the lady on the phone gave me sass… quite unimpressed, never ate here and never will!”

• T

  Tim

  ·5 months ago

  “I was honestly surprised to see the low ratings for this place. I always order in-store and wait for my food, and my experiences have been consistently great five or six times over the past year. The service is fast, the prices are very reasonable, and the food always tastes good. Definitely a reliable spot in my experience!”

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• A

  amanda Partridge

  ·7 months ago

  “Ordered dinner missed the call from uber eats (shop delivering) walked down the stairs to find my food left on the drive in the rain bag open chicken balls and chips wet had a phone call to the store will give me free chips next time. Not really helpful to feed a family”

• M

  Michelle Stratton

  ·7 months ago

  “Found a black hair in the food. Made me gag so I through everything away. They wanted me to return the food and when I told them I threw it away already they refused a refund. They were so rude on the phone. Don't buy from here”

• C

  Chloe Rossiter

  ·8 months ago

  “ordered and come within 15 mins!! lovely and hot as well, everything seems fresh as well. have always been my go to chinese to get but this is the best i me iv had from them!”

• P

  Peter Bury

  ·11 months ago

  “Cant comment on atmosphere as it was delivery, the only reason I have 3 stars for service is that it arrived quickly. The service over the phone was felt like excuses were being made about the food. I know chips (tasted a day old and refried) aren't a chinese item but when you paying over 60 quid for a takeaway you'd expect decent quality. The chips were cold and rubbery and tasted like cardboard, prawn toast after trying it was a bit off tasting, everything else was just about on par but not great. I was told over the phone that everything was cooked at the same time, you only need a couple of brain cells to know when the food is cooked on the day and not saved from the previous day. Wont be ordering from here again!!!! Overall minus 10 stars”

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• E

  Eleanor Sim

  ·1 year ago

  “AVOID at all costs , absolutely disgusted with this ‘restaurant’. The food was flavourless and bland , everyone in the restaurant other than the woman who took my order was arrogant and too thick to even cook a pot noodle. The only bit of flavour to the food was the hair that I found in it! After I told them about the furball in the food I got banned from ordering again not that I would but still not the point. The place should be shut down it’s unhygienic and an embarrassment to the community. Wouldn’t even feed the food I received to a dog :)”

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