Norman House

Featured reviews

• H

  Helena Rezende

  ·2 months ago

  “My husband had food poisoning after eating chicken sweet and sour. It was so bad he fainted and had a fall in the toilet and had head trauma. I had to call ambulance and he spent hours in A&E. We were travelling day after and we missed our ferry boat because he was in hospital. Please don’t buy food there. Terrible experience. The worst ever.”

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• K

  Katherine Jarratt

  ·7 months ago

  “We have struggled for a long time to find a chinese which is up to scratch in the Horley area but I think we've finally found a potential regular. The service was slow but it was Valentines Day and they very generously made up for the delay with the delivery. Food was hot and very tasty, I think we'll be back.”

• H

  Harrison

  ·9 months ago

  “Best in the area! Really lovely owners & staff! Been ordering for over 5 years, never been let down.”

• C

  Carole Devereux

  ·11 months ago

  “I asked to have a low MSG meal and the lady checked with Chef and removed ingredients with MSG and produced a delicious light, not over salty, natural meal. MSG can go especially if you have high blood pressure. Try it! You will like the difference.”

• K

  Kelly Kelly

  ·1 year ago

  “Absolute waste of money. Food was tasteless. Cheap chips and hardly any beef in curry.had the Chicken Satay Sauce- one word: bland. Food gave me a weird stomach ache as well. Food hygiene rating just one（IMPROVMENT NECESSARY) terrible. Never again”

• R

  Randa

  ·2 years ago

  “Over 90 min wait for delivery, no veg apart from beansprouts and onions in all the dishes. Chicken balls were tiny, the soup had no veg it was very oily, 5 pieces of beef In the chowmein and 4 prawns in the chop suey. Don't get the chips !! Probably the worst Chinese I've ever had.”

• S

  Sarah Thomas

  ·2 years ago

  “The worst chinese food ever had! Sweet and sour is like syrup and really sugary no taste whats so ever. I only got 1 prawns in my noodles. Took ages to be delivered. Not going to order ever again. Waste of money.”

• L

  Linda Knorpel

  ·2 years ago

  “We downloaded the app and ordered on that. Quite easy to use. One great thing was that you can put special instructions against everything you order eg 'no nuts', or 'lots of chili' Another excellent thing is that you can specify the protein you want for a specific sauce. The delivery was within 45 minutes from placing the order. The food was delicious.”

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• K

  Kayleigh Dansie

  ·4 years ago

  “We had a Chinese from you tonight. Haven’t used your takeaway for ages used to be a loyal customer until you changed the type of chicken that you use in your products. (by that I mean you use slices now when before it was chunks) I thought I would try you again a few weeks ago and ordered through the app and it was ok so thought I would try it again today. My partner was hesitant as he hadn’t had one for ages from you, he was away when I got the last one. He didn’t like it at all and to open up the cucumber pot to go with our aromatic duck and found what appears to be mould spores on the cucumber, makes me wonder about your food hygiene, I definitely won’t be ordering again. Order number 191923.”

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• A

  Adrian Oteng-Owusu

  ·4 years ago

  “I've been a patron of Norman House, for about 5 or 6 years now. I can definitely echo the sentiments of some of the comments stating that the quality of the food has declined over time. I'm one of those odd people who order pretty much the same dish every time, so it makes it very easy for me to notice the quality from one order to the next. The sauces have gotten progressively sweeter and thinner. The rice and noodles are often, respectively hard or baby food soft. The one saving grace is that whenever I've had an issue with something, the staff have always been super helpful in rectifying it. Hopefully, Norman House can get back the food quality it once had.”

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