New Lotus House

Featured reviews

• G

  Google user

  ·2 months ago

  “Great customer service, everyone is polite and efficient. The chicken chow mein is really delicious, not greasy at all. The portion size is generous for the price. Highly recommend.”

• G

  Google user

  ·2 months ago

  “Honestly, I was travelling around the UK and luckily found this fantastic takeaway. The service is absolutely brilliant, the staff are polite and careful with every order. My food arrived really quickly and was still piping hot. Every dish is freshly cooked with genuine flavour, it is not greasy at all. The portions are big and the price is fair. I’ve tried many Chinese takeaways, and this one is definitely top tier. It’s a real shame I found it so late in my trip. I have saved this shop and I will definitely order again on my next visit to Britain.”

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• G

  Google user

  ·2 months ago

  “I placed an online order but only filled in the postcode and left out the full address. The staff called me right away to confirm my location. The service is so reliable and thoughtful. My food arrived really fast, still piping hot, and it tasted fantastic. I will definitely keep ordering from here again and again!”

• G

  Google user

  ·2 months ago

  “I never leave reviews for any restaurant, but I just have to write one here. The chicken balls and chicken curry are absolutely amazing. This is the best Chinese food I have ever tasted. You simply cannot miss this place.”

• G

  Google user

  ·3 months ago

  “The dice is over cooked, the noodles was so oily and greasy, we ordered salt and pepper chicken which was full of burnt garlic and so dry which goes bitter to taste when overcooked, the broccoli has some sort of fishy taste worst Chinese I’ve tasted”

• G

  Google user

  ·3 months ago

  “one of the worst Chinese meals i’ve ever had. arrived cold, Prawn toasts were soggy as was the pancake roll. Chicken satay hardly any chicken. only thing edible was the pork chow mein which was just warm. very disappointed won’t be ordering again.”

• G

  Google user

  ·10 months ago

  “Really happy with my food. 2nd time I’ve ordered. The staff are really friendly and polite. Food was delivered promptly even though it was 5:30pm when I ordered. Food was lovely fresh and tasty and good portion size.”

• G

  Google user

  ·1 year ago

  “I decided to try here for a break from the usual Chinese takeaway. All in we paid £40 for 2 people. The food was good, the delivery driver was friendly. They are very generous with their serving sizes too. Nothing worse than opening a tupperware and it has barely been filled!”

• G

  Google user

  ·1 year ago

  “Food was cold, the chew mien tasted burnt and smokey, the meat spring roll was just bean sprouts, the sweet and sour sauce you get for 10 balls is a joke.. the prawns tasted rubbery and no flavour! The chilli beef was not chilli at all and barely any taste, the chips where burnt and crispy as hell, nearly broke a tooth…Waste of £35.. its no wonder all these places are closing, the quality of the food is just not ok any more the price is just so high and the customer service.. well god knows where that has gone!!! I will never use this place again! Worst Chinese ive had ever! Such a shame u used to be the best one in crawley!!!!!”

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• G

  Google user

  ·1 year ago

  “I ordered food this evening for takeaway, but unfortunately, I was quite disappointed. The noodles were burned, the chicken was chewy, and the chicken chops were far too salty. I was expecting a much better meal, but the quality was not up to standard. I hope the restaurant can improve the cooking quality, as customers deserve fresh and well-prepared food.”

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