Happy Lamb Hot Pot

Featured reviews

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  Lani

  ·2 months ago

  “The all-you-can-eat option is great for groups, with plenty of fresh ingredients and a wide variety of vegetables. Staff were friendly, making the meal enjoyable. The soup base was on the salty side and not as spicy as I’d like, but it seems to suit most tastes. Overall, a good spot for gathering with friends for a relaxed and satisfying hotpot meal.”

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• L

  LumiLoo

  ·2 months ago

  “An Absolute 10/10 Hotpot Experience!From the moment we walked in, the aromatic, spiced steam told us we were in for an incredible dining experience. This place is an absolute gem for hotpot lovers.What stood out:The Broths: We ordered the split pot with the traditional spicy Sichuan broth and the rich, savory tomato broth. The spicy broth had the perfect level of authentic peppercorn numbness without being overpowering, while the tomato broth was incredibly deep, thick, and flavorful.Ingredient Freshness: Every single ingredient was top-tier. The thinly sliced wagyu beef melted in the mouth, the hand-pulled noodles were perfectly chewy, and the shrimp paste was remarkably fresh. Even the vegetable platter looked crisp and vibrant.The Sauce Bar: Their sauce station was spotless and massive! It had everything from classic sesame paste and crushed peanuts to fresh cilantro, garlic, and house-made chili oils, allowing us to customize the perfect dipping sauces.Exceptional Service: The staff went above and beyond. They proactively offered aprons, frequently refilled our broth before we even had to ask, and gave great recommendations on cooking times for the different meats.The energetic atmosphere and fantastic food made for an unforgettable night. It is worth every single penny. I will definitely be making this a regular spot!”

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• K

  Kim Lam

  ·2 months ago

  “Happy Lamb offers fresh ingredients, flavorful broth, and excellent service. The cozy atmosphere and high-quality food make it a perfect place for a delicious hot pot experience.”

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  Cheryl_ee

  ·2 months ago

  “Fresh ingredients, high quality, and delicious food. However, the service experience varies depending on the staff member. It seems that not everyone is equally familiar with the set menu or current offers, which can lead to inconsistent information. Hopefully, this can be improved to provide a more consistent customer experience.”

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• S

  Sophie Wilson

  ·2 months ago

  “Absolutely loved trying hot pot at Happy Lamb! We went for the all you can eat, portions sizes are great and there are lots of options to choose from including an extra buffet area. Staff were also really helpful. Loved the interior too!”

• D

  Daverino

  ·3 months ago

  “I was really disappointed with my experience at Happy Lamb Hot Pot. Before ordering, our waitress recommended that we choose the Deluxe Hot Pot, telling us that although it was listed as £25 per person, it would come down to £20 because we were members. Based on that explanation, we agreed to upgrade. However, when the bill arrived, the membership discount was only £1 per person, not the £5 we had been led to expect. The pricing felt misleading, and we left confused about what we had actually been charged. After adding drinks and the compulsory 10% service charge, the bill was much higher than we had anticipated. Our food order was also incorrect. We selected enoki mushrooms, but they never arrived. Instead, we were given a large amount of leafy greens despite only selecting one portion, and we were served beef tripe, which nobody in our group had ordered. It was unpleasant and ended up going to waste. The service also made us feel uncomfortable. Several members of staff kept giving our group dirty looks, especially towards one of my friends who has dyspraxia and struggles to use chopsticks because of his disability. It didn't feel like a welcoming environment, and no effort was made to make him feel comfortable. To make matters worse, a 10% service charge was automatically added despite the issues with our order and service. After the visit, I emailed the restaurant requesting a copy of our receipt so I could understand how the bill had been calculated, but I never received a response. Overall, the experience was disappointing. The pricing wasn't explained clearly, our order wasn't correct, the service was unwelcoming, and my follow-up email was ignored. Unfortunately, I won't be returning.”

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• A

  Anwar Hamid

  ·3 months ago

  “Had a great dining experience at Happy Lamb Hot Pot Bayswater. The food was delicious, especially the lamb, and it’s a big plus that the lamb is halal. The service was friendly, attentive, and efficient throughout the meal. The restaurant is spacious, making it comfortable even during busy hours. The toilets were also very clean and well maintained, which is always appreciated. Overall, a very enjoyable experience with good food, great service, and a clean environment. I would definitely come back and recommend it to anyone looking for a good hot pot in London.”

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• J

  Jolin

  ·3 months ago

  “Really good value for money! I visited during the £19.99 all-you-can-eat hotpot offer and was honestly surprised by how much food was included. There was a great variety of hotpot ingredients, plus a self-serve station with rice, noodles, spring rolls, fried chicken and dipping sauces. My favourite part was definitely the meat. The slices were very thin, cooked quickly and tasted really tender. I also loved the fish balls – they were super bouncy and fresh. The dessert station was a nice bonus too, especially at this price point. For £19.99 in London, I think this is one of the better hotpot deals I’ve found. I’ll definitely be back.”

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• S

  Sharon Chen

  ·4 months ago

  “Happy Lamb Hot Pot is spacious, clean, and wonderfully calm. We loved the split spicy and savoury broths with fresh meats, seafood, veggies, and noodles. Cooking at the table was incredibly relaxed, and the service was steady. A perfect, unhurried spot to share a great meal!”

• J

  Judy Chin

  ·11 months ago

  “This place offers a free drink if you leave a five star review, which I guess they need this since they’re clearly under staffed… so the service is pretty bad and very slow. The food is good but we had to ask for several times to get water or soup or drink. Honestly if you cannot handle to take care of every table then you might as well either hire more people or open less tables… it’s unfair for both the customers and the waiters.”

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