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Pizza House Company — Pizza restaurants in Leeds

Pizza House Company

Pizza restaurantsLeeds

4.1 out of 5 stars4.1(232 reviews)

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Quick info

+44 194 387 83 33
8 Otley Rd, Guiseley, Leeds LS20 8AH, United Kingdom

About Pizza House Company

On Otley Rd in Leeds, Pizza House Company is a pizza delivery business that dates back to 1984. It began with 13 branches across Leeds and West Yorkshire, and two now trade under the original name and logo, in Guiseley and Moortown. That history gives the Leeds operation a long record behind it. The menu centres on pizzas, including the tandoori hot, with chicken burgers and chips alongside. Popcorn chicken is one of the sides. The business is open daily. Orders can be placed online, by phone or through Just Eat, and a collection order can be added to on arrival.

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Reviews

4.1/5
232 reviews

What reviewers say

Reviewers most often mention hour-plus delivery waits, chicken burgers, cheesy dough bites and popcorn chicken.

5★
145
4★
33
3★
13
2★
13
1★
28

Customer Review Summary

Praise centers on the chicken and sides. Reviewers name the chicken burgers, chicken strips, chicken sizzler, cheesy dough bites and twister fries, and call the pizzas beautiful. Happy diners describe freshly made food, fast delivery, and ordering direct as cheaper than going through apps. One says staff kept the first part of a collection order hot while an item was added. Complaints are just as concrete and nearly as numerous. Several report very late deliveries through Just Eat, with the site showing the order as already delivered, calls going unanswered, and food arriving tepid, or cold and burnt. Others cite a greasy, oily pizza, a bland burger, and a tandoori hot with no extra chicken and covered in uncooked tomatoes. One longtime customer says the pizzas are no longer what they were. Two reviewers describe rude phone staff or a rude manager, and one was offered a replacement only if the burnt pizza was collected. Another was granted a refund, but the manager refused to send a confirmation email.

Featured reviews

  • Syra Lax
    “Absolutely gorgeous food, the chicken burgers are the best I've had. Everything is freshly made and the delivery was fast”
  • Daniel Walters
    “Ordered online, waited 1hr 20mins and still no delivery. Rang up to be told there was 11 orders in front of us and they didnt know when the food would be delivered. Then spoke to the manager who was very rude. If there such a high volume of orders that it affects delivery time, customers should be made aware before placing an order. I asked for a refund which they agreed but the manager refused to send a confirmation email that a refund had been sent. The refund will also take upto 5 working days. Pizza house just lost a good customer. I'll update about the refund being recived.”
  • Stuart H
    “Took over 1hr 20 mins for delivery which was bad enough but when the food did arrive it was awful. Greasy, oily pizza and very bland burger. Very poor experience”
  • Chris Davis
    “Absolutely fantastic place, much better quality food than any fast food places I've been to and yes I've been to a few. Made an order for collection then when I got to the place had to add to order and they were more than happy to keep the earlier part of the order hot for me - this is now my go to over any fast food places. Only BK comes close but that's because they are national and suitable my job ;) Parking is a bit of a pain but park in the Morrisons car park opposite plenty of space”
  • Peter Croker
    “Ordered through Just Eat. Pizza was well over an hour late. Website just kept showing pizza had already been delivered. The first three times I called the restaurant there was no answer, just a recorded message saying no one is available to take my call. . Fourth time I spoke to a stressed sounding member of staff who apologised for how busy they were. Food arrived tepid.. Will not be ordering again.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

“Pizza House Company was established in 1984, at the beginning there were 13 branches across Leeds and West Yorkshire, over the years these branches one by one have been sold on or closed down, Only two branches left that still work under the original logo and name, Guiseley and Moortown”

  • Accessibility
    Wheelchair-accessible entrance

Amenities

  • Wheelchair-accessible entrance

Location

Pizza restaurants near Pizza House Company

Pizza House Company
4.1232
  • 5.1 mi away£10–20

    chicken tikka pizza, meat feast stuffed crust, grilled chicken wings

  • 5.2 mi away

    donner meat, pizzas, chicken and chips

  • 5.4 mi away£10–20

    thin-crust meat pizza, pollo parmigiana, chicken nuggets and fries

The 3 nearest pizza restaurants by distance. Ratings, hours and review terms come from public business profiles.

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