Top Nails
Quick info
About Top Nails
More than one technician often works on a single set at Top Nails, a nail and beauty salon on Cranbrook Road in Ilford, with colleagues stepping in to help and check the finished result. The service list covers acrylic sets and extensions, gel nails including gel on the toes and gel removal, and spa pedicures in a chair that also gives a back massage. Customers come in with specific colour and design requests, from ombre and cat-eye to seasonal themed sets. Appointments are the norm and the salon gets busy, so calling ahead is advised, though same-day and last-minute slots are often fitted in shortly after a call. A step-free, wheelchair-accessible entrance means visitors with mobility needs can get in without steps. The salon runs Monday to Saturday and closes on Sundays. Drinks are offered while you are in the chair.
Reviews
What reviewers say
Reviewers most often mention last-minute walk-in appointments, cateye gel colour mixing, spa pedicure with back massage and acrylic extensions and ombre.
What reviewers say
Reviewers most often mention last-minute walk-in appointments, cateye gel colour mixing, spa pedicure with back massage and acrylic extensions and ombre.
Customer Review Summary
Custom colour matching draws the most praise: one client who wanted a shade the salon did not stock describes the artists mixing two cateye colours together, testing the blend on a fake nail and then on a single finger before committing to the full dark grey set. Close behind is the detail work on extensions and acrylics, including a first ombre set that took a long time but held the technician's focus while other staff came over to help and see the result. Several also single out the spa pedicure with its chair back massage, and one suggests calling ahead since the place gets busy. The complaints are specific. One reviewer reports catching a nail fungal infection and asks that equipment sterilising be improved, while stressing no fault with the staff themselves. Another describes a technician scraping gel off despite being asked to stop, leaving nails soft, dry and breaking afterwards. A third describes rude treatment from one member of staff and a pedicure finished in a fraction of the usual time, while noting that others there work well.
Customer Review Summary
Custom colour matching draws the most praise: one client who wanted a shade the salon did not stock describes the artists mixing two cateye colours together, testing the blend on a fake nail and then on a single finger before committing to the full dark grey set. Close behind is the detail work on extensions and acrylics, including a first ombre set that took a long time but held the technician's focus while other staff came over to help and see the result. Several also single out the spa pedicure with its chair back massage, and one suggests calling ahead since the place gets busy. The complaints are specific. One reviewer reports catching a nail fungal infection and asks that equipment sterilising be improved, while stressing no fault with the staff themselves. Another describes a technician scraping gel off despite being asked to stop, leaving nails soft, dry and breaking afterwards. A third describes rude treatment from one member of staff and a pedicure finished in a fraction of the usual time, while noting that others there work well.
Featured reviews
- pra veena
“Hi I would like to share my experience Am totally happy with the service I came in last minute to do my nails But honestly i love there extreme and outstanding service by the staffs Miss.KIM who made my nails extensions am so satisfied with her experience service Her works speaks a lot And the output of my nails is so beautiful and mind blowing Love the place and ambience My husband took the manicure spa he is also so happy to see his nails so clean Thanks to the entire staffs for making our hands so beautiful ♥️ And am waiting to come back again to take more service ♥️”
- Lea Randalls
“I’ve been here twice now and both times have been amazing! The staff are so friendly and welcoming, and the salon is always really clean. They take their time and really focus on the details but they are so quick at the same time, so my nails always come out perfect and last really well. I’ve had so many compliments on them! Such a lovely experience every time, definitely my go to nail place now”
- Livi Carpenter
“I can’t recommend top nails enough! I called last minute and was able to go in to get my nails done fifteen minutes later. They are so lovely, customer service is wonderful and price is amazing. They took their time and offered me beverages. I wanted a specific colour that they didn’t have and whilst filing, the artists joined forces to mix two cateye colours together to create the one I wanted. They did a test on a fake nail and then did one nail on me to double check that it was what I wanted. My nails came out perfect - shape and colour exactly what I asked for! Dark grey cateye inspired by madeleine petsch. Go to top nails! <3”
- Farah Pirzada
“I am a little late to share this but i have to so no one else does the same mistake as me. I went there to get my gel nails off. There was this man who did the peeling, rest was from other lady but this man started scraping my nails off and when i told not to the girl said no that’s how you do it. And in my experience nobody has done that. But that awful thing has made my nails so damaged that no matter what i do to fix they are beyond dry and keeps breaking because he made them so soft and damaged.”
- Sam Ahmed
“I have only visited top nails a hand full of time after so many years of getting my nails done from a different salon. Unfortunately over the last few visits I realised my fingers started to get extremely itchy and swollen. I caught a terrible nail fungal infection from the salon. Please ensure they are sterilising there equipment before getting any kind of treatment done. I don’t think I’ll ever get my nails done again after this terrible experience. No fault to the staff as they’re all amazing but I think there sterilising and hygiene definitely needs improving.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- AccessibilityWheelchair-accessible entrance
Amenities
- Wheelchair-accessible entrance
- On-site services
- Toilet
- Appointment required
Show more amenities
- Planning· 1
- Appointments recommended
Location
Beauty salons near Top Nails
- Anna Nails Beauty4.61890.2 mi
gel pedicure, acrylic full sets, long-lasting chip-free nails
- HS Beauty4.92650.2 mi
eyebrow threading and shaping, waxing treatments, haircut and blow dry
- 0.6 mi
haircut and blowdry, hijab-friendly ladies only salon, full body massage
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Top Nails | 4.2123 | — | last-minute walk-in appointments, cateye gel colour mixing, spa pedicure with back massage |
| Anna Nails Beauty | 4.6189 | 0.2 mi | gel pedicure, acrylic full sets, long-lasting chip-free nails |
| HS Beauty | 4.9265 | 0.2 mi | eyebrow threading and shaping, waxing treatments, haircut and blow dry |
| Serenity Beauty Boutique & Spa ( ladies only ) | 4.894 | 0.6 mi | haircut and blowdry, hijab-friendly ladies only salon, full body massage |
The 3 nearest beauty salons by distance. Ratings, hours and review terms come from public business profiles.
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