Miller & Carter The Hayes

Featured reviews

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  Katrina Rees

  ·2 months ago

  “Fabulous meal and service from Ewelina! Had a 3 course meal offer was offered to try wines before buying a bottle Had a wonderful starters of pork belly and calamari - wow! Chateaubriand to share - was just amazing Generous portions and fresh Dessert was a very tart lemon tart and the biscotti dessert - delicious Lovely service from Ewelina who wasn’t forceful but got it all just right. Thank you! Would recommend. A very reasonable £125 for 2 for a 3 course meal and bottle of wine. Super tasty, very filling and good value for what we had.”

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  Jeanine

  ·2 months ago

  “We got the cheesy garlic bread, black cod and the dirty cheese burger. We were celebrating my birthday and got a free birthday dessert! Lovely service, Josh was amazing, kind and attentive. Overall amazing experience and we would definitely come back for the service and the food - specifically the cheesy garlic bread :)”

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  Jess

  ·3 months ago

  “Visited for Fathers Day + birthday meal + engagement celebrations. The food was fantastic but the service from Emma made the evening. Emma was so helpful, amazing service, so friendly and helpful with menu suggestions. Will be returning for the next group occasion”

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  Jackie Hamilton

  ·4 months ago

  “The best part of our first date 10 year anniversary (which was at this restaurant in 2016) was our lovely server Marcie. She was very knowledgeable and friendly. She made the ordering process easy and straightforward. My steak was delicious, my husbands’ steak was really underdone and Marcie sorted that out for us really quickly. The belly pork starter was also lovely. Marcie even arranged for a little celebration dessert for us. Nothing was too much trouble and she really made our night. The special offer is really good value too. We would revisit for sure. Thank you Marcie.”

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  Liz Ng

  ·5 months ago

  “Ewelina was polite and very helpful in serving our table. Thanks for the birthday card and complimantary dessert for my husband's birthday! The pork belly starter is amazing, and chocolate brownie is as good as ever!”

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  Carmen Castro

  ·7 months ago

  “What an amazing experience at this Miller & Carter. After visiting the Thornhill location several times and unfortunately receiving poor service, it was such a relief to finally have a great experience. The food was amazing and the service was excellent. Our waiter, Lindsey, was outstanding and made the whole experience even better. I can’t wait to go back!”

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  victor guerrero

  ·7 months ago

  “I visited this steakhouse in the city centre of Cardiff with some work colleagues and it turned out to be a really pleasant experience. The place already makes a good impression from the outside, and inside it’s equally beautiful. The décor has what I would describe as a transitional style, combining modern elements with more classic touches, which makes the space feel elegant but still relaxed. The menu is clearly focused on meat and steaks. We ordered a Chateaubriand and a filet mignon. What I liked is that you can customise quite a few elements of the dish. You choose the sauce for the steak (options like beef drippings, blue cheese sauce, pepper sauce, etc.), a wedge salad which is essentially iceberg lettuce with different toppings such as blue cheese or chili oil, and then a side dish like camembert, mash, fries, potatoes, or vegetables. The meat was cooked perfectly. Even though the menu recommends a particular cooking level, you can choose whatever you prefer. Ours arrived exactly as requested, nicely seasoned and with a good portion size. Considering the quality, the price felt fair. We paired the meal with a Pinot Grigio, which might seem unusual with steak since many people would automatically choose a red. In this case we felt like something lighter and it actually worked quite well. We also tried dessert and they were surprisingly generous in size. The cheesecake and the sticky toffee pudding were both really delicious and a great way to finish the meal. Overall the food was very good, the service was fast and friendly, and the atmosphere of the restaurant is genuinely lovely. It’s a great spot for dinner with friends or for a couple, and it’s definitely somewhere I would go back to.”

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  Kelsey Zhang

  ·8 months ago

  “The steak and pork ribs were delicious — the food tasted great. However, after we finished our mains, we sat for nearly half an hour without anyone clearing our plates or asking about dessert (our set menu included a dessert). During that time, three different staffs members walked past our table more than ten times and even made eye contact with me, yet no one came to assist. We wanted to enjoy a relaxed dinner, not an unnecessarily long wait. Unfortunately, the service was very poor, and the overall experience was disappointing.”

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  Mike Rawding

  ·8 months ago

  “We booked in advance for our 30 wedding Anniversary on Thursday at 1830 Due to rain we arrived early which was no problem. We were shown to our table and our Table manager Hugh We ordered surf and turf Fillet steaks with veg, Salad & chunky chips. Pepper corn and red wine sauce. Cooked to perfection and served with a bottle of Merlot perfect. Sweet was Cheese cake Salted caramel profiteroles and Coffee. Service was excellent and Hugh a total gentleman for our evening.”

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  Sarah Swain

  ·11 months ago

  “We visited Miller & Carter on the Sunday of August bank holiday weekend. We made sure to reserve a table as it was to celebrate my husband’s birthday. Upon arriving slightly early at the restaurant we noted it was very busy and we were given the device that calls you once the table is ready and advised to get some drinks at the bar. We weren’t waiting too long before being shown to our table. Plus point, the food was great what I know to expect from Miller & Carter. We both had the sticky chipotle chicken to start followed by the sirloin steak from the “steak experience” part of the menu and a chocolate brownie to finish. The only downside was as a added treat I opted for the lobster tail, in all honesty I’d never tried one before and was disappointed with how little lobster you actually got, in my opinion not worth the money. Negative points, the wait time between courses felt really long, could see the restaurant was busy but we felt ignored. Part way through the evening we asked for some more drinks which then didn’t arrive and we had to flag a waitress down to ask for them again. After finishing our mains it was 25 minutes of waiting before a waitress came to see if we wanted a dessert, which did come out promptly probably because they were closing down the kitchen for the evening! After that yet more waiting at least 20 minutes before getting the bill to pay. In that time from getting our main to getting the bill a couple next to us had arrived, eaten mains, paid and left! It’s safe to say we felt let down by the attentiveness of the staff, once again I’ll put it down to how busy it was that evening but did leave us feeling disappointed. Overall the food was to be as expected but the service we received wasn’t the best. I’ve had better experiences at other Miller & Carter venues and wouldn’t want to rush back to this one in Cardiff.”

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