Oriental Sunrise

Featured reviews

• L

  Lauren Mundy

  ·2 months ago

  “Absolutely exquisite. Honestly one of the nicest chinese I have had. Salt and pepper chips were crunchy on the outside snd fluffy in the middle. The chilli beef wasn't too spicy and the chow mein was lovely. Friendly delivery driver. Will order again.”

• X

  Xiaoli Wang

  ·4 months ago

  “Best Chinese food , delicious and tasty food. Fast delivery. Definitely worth the money, especially it win local legend in just eat, Great Value for money on Deliveroo and Uber Eats. All food has pictures in the menu , so you can see what you ordered. Brilliant.”

• S

  Seann patrickk

  ·6 months ago

  “I am someone who looks for the positives and not focus too much on the negatives and I rarely submit a negative review, I can count on one hand when I have done. Firstly I do give credit to the food I have personally eaten, I can’t fault it, the service unfortunately doesn’t leave you with much positives to go on. I have been using oriental sunrise for almost 25 years, when Covid hit the only payment they accepted was bank transfer so I had there details on my payee list. I am disabled so although I have been coming here for the past 25 years, it has been less frequent when I was diagnosed with a rare lung disease that unfortunately has me house bound for days at a time And hospital stays including 4 times in intensive care, the point I’m getting at is when I was able to do the job I loved I was able to have takeaways weekly knowing I was financially stable, but not exaggerating a single bit, having a takeaway now is a well worked out penny saving once in a blue moon enjoyment so when my benefits were paid I always immediately transfer £200 a month to my ex to help towards the upbringing of our daughter, the rest on bills and what’s left depends on how far my shopping goes, don’t get me wrong, I’m not saying this for any pity as some ppl might interpret it, I worked hard and I’m not in need of anything, I make what I get stretch as much as it needs to be, I have a healthy and bright beautiful, funny truly amazing daughter who I share 50/50 parenting with her mum who thankfully we share the same views and try our best to make sure our daughter has the love and support of both parents, everything else to me is doable with or without money as long as I have a roof over my head and all the outgoing that come with that are dealt with and I do as much as I can to help financially for my daughter, but I sent oriental sunrise £200 by mistake that was meant to go to my ex, I was actually talking to a friend about having enough to buy a chow main but as I was doing so I sent them £200. I called them immediately and explained, I was told to come there the next day after 5pm and they will give me the cash. But when I got there the next evening I was told they would have to speak to the bank to get a code and they will transfer the money the next day. The next day I was told they can’t do anything because the bank said it has to be my bank who retrieves it, my bank said the quickest way would be to get my money transferred directly from the takeaway, and if I had done everything possible to talk to the recipient and resolve it ourselves, the takeaway still refuses to transfer my money back and the bank I’m with, pocket has up to 60 days and it’s still not guaranteed I will get my money back. It’s now been 30 days and my mental health has taken a battering. “Everything is doable” has never been more untrue, I used my money for bills and shopping not thinking for one min it would take more the a couple of days to be resolved, my life has certainly taken a nose dive firstly hands up for an innocent mistake of not concentrating but I have done everything that has been asked but my life is still spiralling, my bank has told me there was no reason at all that had stopped them transferring my money back in terms of there is nothing that needs to be done accept return my payment, so as you can probably tell, I’m not there best supporter right now, not because there food isn’t good because I have always found it’s been good, but how much my life has changed over what some ppl might see as a little bit of money, I used to have the attitude of everything is doable with or without money, my ignorance has been battered with a reality check.”

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• R

  rezoli “Rez2007” khoosh

  ·7 months ago

  “Waiting to get food near 3 hours after call the shop afew time ,to be honest quality of food not right I never order for this take away feel sick”

• R

  Ronit Gurung

  ·7 months ago

  “Our order beef udon was missed at first on a big order, but the staff at Oriental Sunrise were lovely and quick to fix it. They apologised and even gave us free salt and pepper chips, which was a nice touch. Great customer service and tasty food — we’ll happily order again!”

• A

  Amy Hutson

  ·9 months ago

  “So frustrating. Ordered on uber eats; then wasn’t updated from the app, then recieved wrong order. Rang the restaurant immediately, was told it was going to be picked up in 2 minutes, then 4 minutes then ten minutes, then someone came and swapped the bags. We again got the wrong thing!! So upset.”

• Z

  Zuzanna Wozniak

  ·11 months ago

  “Very bad service! I ordered on deliveroo and never received my food, called them twice to know where my order was as I couldn’t track the driver and on the third call they answered saying that they were taking it back as I ‘didn’t answer’ when they called me. I had no calls on my call log and the order was ‘still arriving’ hours after I ordered. Many people have had this same experience, however I did not check google reviews before deciding to order from this place so take this into consideration.”

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• M

  martin moss

  ·1 year ago

  “Didn't deliver the food, took and hour and a half to get a answer. Said it was around the corner, I waited 15 mins as there 10 mins away called them back and they said they delivered it 5 mins ago... They then said they would refund me if I went to the restaurant but as I don't live there I can't do anything about it. Then I got called a liar. Deliveroo said I can't get a refund as the food was marked delivered at 12.13. it was meant to be delivered at 10.50. They then hung up on me after giving me an altermatum.”

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• J

  J B

  ·1 year ago

  “Curry sauce and sweet and sour sauce as runny as water chips hard no meat in special chow mein no egg fried rice so had fried rice noodles that was weird! Smallest bag of prawn crackers. Won’t be back thanks”

• C

  Carolina Carvalhido

  ·2 years ago

  “Extremely bad experience. Ordered from them with Uber eats and waited for an hour for it to arrive. Contacted them and said they were just leaving the restaurant. Waited another 30mins and nothing. Called them again and they after much discussion realised they missed my order and would take another hour so they cancelled my order and won't give me a refund!! So I basically paid for a meal that never existed. Extremely bad service.”

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