
EL&N London - New Street
Quick info
About EL&N London - New Street
EL&N London - New Street is an all-day cafe in Birmingham at 146-148 New St, open daily. The pink interior carries neon signs and floral displays, and a pink Vespa is set up as a photo spot for visitors who want a picture to take away. Breakfast and brunch dishes include a Full English and Turkish Eggs with focaccia, alongside omelettes. The bakery selection covers cakes, cheesecakes and pastries, with several pistachio options, and Supreme Croissants come in flavours such as Lotus Cube and Pistachio Round. Drinks include a pink latte, matcha and milk tea with tapioca. Guests order on a tablet at the table, and the team brings the food and drinks over.
Reviews
What reviewers say
Reviewers most often mention pistachio cake, full English breakfast, carrot cake and pink latte.
What reviewers say
Reviewers most often mention pistachio cake, full English breakfast, carrot cake and pink latte.
Customer Review Summary
Pistachio desserts anchor the praise, from the pistachio cheesecake and a rose and pistachio cake to the Pistachio Round croissant and the Dubai Pistachio Kunafa Chocolate. Close behind are the carrot cake with crunchy walnuts, the honey cake and the chocolate cake, which one reviewer found fresh and not overly sweet, along with a matcha, a milk tea with tapioca and a pink latte. Several describe the pink interior, neon signs and photo spots as the draw, and a few call the staff friendly, welcoming or efficient. Savoury dishes get a weaker response. A full English was called basic, two diners were let down by the sausages, and one reviewer found the meringue cake wet and flat. Others mention loud music, noisy children, very warm drinks, a slow ordering tablet and a service charge on a pricey bill. One reviewer reports being ignored by staff after the Turkish Eggs arrived without cutlery, and the forgotten focaccia came only after a further wait.
Customer Review Summary
Pistachio desserts anchor the praise, from the pistachio cheesecake and a rose and pistachio cake to the Pistachio Round croissant and the Dubai Pistachio Kunafa Chocolate. Close behind are the carrot cake with crunchy walnuts, the honey cake and the chocolate cake, which one reviewer found fresh and not overly sweet, along with a matcha, a milk tea with tapioca and a pink latte. Several describe the pink interior, neon signs and photo spots as the draw, and a few call the staff friendly, welcoming or efficient. Savoury dishes get a weaker response. A full English was called basic, two diners were let down by the sausages, and one reviewer found the meringue cake wet and flat. Others mention loud music, noisy children, very warm drinks, a slow ordering tablet and a service charge on a pricey bill. One reviewer reports being ignored by staff after the Turkish Eggs arrived without cutlery, and the forgotten focaccia came only after a further wait.
Featured reviews
- Plate me up
“"Stepping into El&N in Birmingham is like entering a vibrant, pink-hued dream! From the moment you walk in, the aesthetic is just incredible – every corner is Instagram-worthy, with stunning floral displays and chic decor. But it's not just about the looks; the food and drinks are equally delightful. I had their famous pink latte, which was as delicious as it was beautiful, and a scrumptious pastry that hit all the right notes. The staff were super friendly and attentive, making the whole experience even better. Whether you're looking for a gorgeous spot for brunch, a sweet treat, or just a stunning backdrop for your photos, El&N is an absolute must-visit in Birmingham!"”
- Meesah H
“We had full English breakfast was a bit pricey. £15 but the Susages tasted nice but didn’t look appetizing. It’s a basic brunch, nothing special. I do think they should have some sort of offer at a certain time with breakfast dishes. As with a pastry it can be a lot pp. eg. Full English with pastry of choice for xyz amount. Liked how the tweaked some items to match our preferences. - Drinks were very warm and not cold. - Decor was stunning. - Had loads of space inside.”
- Gargi Paigude
“The rose and pistachio cake was tasty! The right amount of pistachio butter and sweetness to the cake complimented well with an Americano! Dishant helped us with our table and was so efficient, patient and lovely! Also found out that the Indian cricket team frequents this place when they play at Edgbaston. :)”
- Fariha Anjum
“I don’t usually leave negative reviews because I understand how demanding hospitality can be but after giving EL&N London (birmingham branch) a second chance, I feel this experience deserves to be shared. The service was disappointing from the moment we arrived. We were placed in a corner table we didn’t want and when we politely asked if we could move to another corner where there were clearly several empty tables we were told none were available. Throughout our visit, those tables remained empty so the explanation simply didn’t make sense. We ordered the Turkish Eggs with focaccia and two drinks. The drinks arrived quickly but the food took around 35 minutes. I can accept a wait if the restaurant is busy and the food is worth it so that wasn’t the main issue. The real problem was the complete lack of attention afterwards. Our food arrived without any cutlery meaning we couldn’t even start eating. We tried several times to get a staff member’s attention, but we were repeatedly ignored. When we finally managed to ask, we were told they had completely forgotten the focaccia that was supposed to come with the dish. We were told they were “looking into it,” and then waited another 10 minutes before it eventually arrived. By then, the whole experience had become frustrating rather than enjoyable. What makes this even more disappointing is that this isn’t my first experience like this at EL&N. I visited last year May with my sister and received similarly poor service, which is why I never returned. I decided to give it another chance today with a friend, hoping things had improved, but somehow the experience was even worse. My friend even said she didn’t want to eat there because of how poor the service was. For a café that has built such a strong reputation and charges premium prices for what is ultimately a fairly simple brunch I’d expect the service to match the brand. Adding a service charge on top of the bill feels especially disappointing when we were left waiting, ignored by staff, served incomplete orders and had to repeatedly ask for basic things like cutlery. There are plenty of beautiful cafés in Birmingham serving equally good food with staff who actually make customers feel welcome. Sadly, EL&N seems to rely more on its aesthetic and popularity than on delivering a good dining experience. I gave it a second chance and unfortunately, I won’t be giving it a third. Ps: I take a lot of pictures but these are the only ones I took because after the drinks came everything was downhill. The Turkish eggs was alright but the service made the food taste terrible. We ate the food because we paid a lot for it and ran.”
- Jamshid Khan
“So where to begin. First would like to thank the members of staff who were friendly and caring and provided a great service. The shop was amazingly lit up, with lovely decor and cakes popping out of every angle, it was like heaven! Went with my family, we weee seated and it took around 20 - 25 minutes for our order which was One Breakfast, One Cake, One Iced Latte and One Mojito. Was impressed with the Cake and Mojito, however the breakfast was questionable. Did not like the Sausages, Turkey Rashers tasted nice, and the Bread was nice too. Overall the Sausages let down the breakfast.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“London's most iconic all-day dining café is now open in Birmingham, offering an elevated dining experience. Try a range of all-day dining dishes, including our shakshuka, French toast, pancakes, pasta dishes, burgers, and for diners on the go, we provide an all-new grab-and-go selection of sandwiches and bagels. Enjoy our specialty coffees alongside freshly baked cakes and pastries all served in the most stylish and elegant setting.”
- AccessibilityWheelchair-accessible entrance · Wheelchair-accessible seating · Wheelchair-accessible toilet
Amenities
- Wheelchair-accessible entrance
Show more amenities
- Accessibility· 2
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Location
Cafes near EL&N London - New Street
- Cherry Red's Cafe Bar4.52,5200.3 mi
vegan menu options, craft and cask beer, pancakes
- Chris's Cafe4.62380.4 miVegetarian options
full English breakfast, vegetarian breakfast, breakfast sandwiches and wraps
- Baguette Du Maison4.41700.7 miDelivery
fresh baguettes, fruit smoothies, breakfast baguette with coffee
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| EL&N London - New Street | 4.12,795 | — | pistachio cake, full English breakfast, carrot cake |
| Cherry Red's Cafe Bar | 4.52,520 | 0.3 mi | vegan menu options, craft and cask beer, pancakes |
| Chris's CafeVegetarian options | 4.6238 | 0.4 mi | full English breakfast, vegetarian breakfast, breakfast sandwiches and wraps |
| Baguette Du MaisonDelivery | 4.4170 | 0.7 mi | fresh baguettes, fruit smoothies, breakfast baguette with coffee |
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