Jade Palace

Featured reviews

• A

  Antony Kisby

  ·1 month ago

  “Very enjoyable meal. Stsrters and mains were excellent. Only gripe being charged £3 for prawn crackers which I have never been charged for.”

• K

  katie lensky

  ·4 months ago

  “We visited Jade Palace last weekend to celebrate our wedding anniversary. We had an amazing meal, the food was absolutely delicious 😋, we had quite a few starters between two of us, as we couldn't decide on one each, we couldnt eat them all!🤣 We shared a main course which we had with noodles and beansprouts but didnt manage to eat all that either! But we were more than happy to take a doggy bag home for the following day👍. The staff were all super friendly and smily and couldn't do enough for us. We very much look forward to our next visit. Thanks again for a fabulous meal.”

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• S

  Sheree scholes

  ·6 months ago

  “After the last time, we said we wouldn’t visit again, however, it was my father in laws birthday & he loves the place. Table booked for 6pm on a Saturday night, was quiet when we arrived. Very quickly got over crowded & chaotic. Starters came out & were nice. Main courses took forever to come & everyone on our table received them at different times. After asking 3 times where the noodles were to accompany my now cold main course I was asked if I could wait 2 more minutes before they were served. I told them to take my main course back & take it off the bill. By which time, the rest of the table had practically finishing eating. We didn’t even get an apology. Looks like they cram too many people in & can’t keep up, as well as people collecting take aways. The staff are literally running around. Never again!”

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• K

  Katheryn Rutter

  ·9 months ago

  “Very dissapointed. We booked a table for 6:30 for 3 people. It was chaotic ,after we had our starters they came and asked us to move !! They needed our table for another larger party. Just unbelievable . We complained and they offered us a free drink. The whole place was over crowded,noisey and a horrible experience. We will never go back. We gave it a second go as back in the summer we ordered a take away,we told it would be half an hour,so went to collect ,only to be told it would be an hour.Then waited with other unhappy customers ,only to be told they were cancelling all take aways. Never again !!!!”

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• S

  Stephen Butterworth

  ·10 months ago

  “Massive starter plates , so don't order loads . Mains normal. Food was delicious. We were made to feel very welcome”

• J

  Jamie

  ·2 years ago

  “This is by far the worst meal out experience I’ve had in my life which has driven me to leave this review as soon as we left sitting in my car. They took other people’s orders before ours and totally forgot us, waitress was getting frustrated at us when we asked questions to do with the menu (also didn’t make eye contact but just huffed and puffed, they brought us a number of wrong dishes that they later changed and my sons dish happened to be wrong that I realised halfway through him eating it. Steve (their waiter and a very nice man) acknowledged it was wrong and said it would be knocked off the bill, the man at the bar along with the female waitress who took our order proceeded to literally shout at me because we notified them about that dish at the end. To start with, she said it was right until she checked with the kitchen, but still she wouldn’t apologise. Never have I felt that disrespected and verbal aggression towards be by restaurant workers. Even 2 other tables next to us told my wife that the service had been terrible. And just to top it off, mine and my wife’s dishes had no flavour whatsoever! Avoid this place, it’s expensive and you’d get a better meal and service at your local takeaway. Photo is the dish they tried to tell us was ‘house hot & spicy chicken wings’, when Steve (their nice waiter) clearly told us that it was their ‘house Cantonese wings’! I know Chinese, and this dish was clearly Cantonese sauce!”

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• S

  Steve Jarvis

  ·2 years ago

  “Went for a valentines evening meal, food was lovely, staff friendly and a good atmosphere. Had the chicken in blackbean sauce with rice.”

• B

  Basil Simon

  ·2 years ago

  “This is the very best Chinese restaurant for miles around! The food is exceptional. The chef is very skilled and experienced. They are a great place to go for any celebration or group outing. They always make a special fuss of a birthday boy or girl!!! I highly recommend you try this. You won't regret it! We return again and again!”

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• J

  Jamie Will

  ·2 years ago

  “We came in for our first visit from Skipton last night. The whole experience was absolutely outstanding. We couldn't believe a Chinese restaurant of this standard was in Earby. The starters are incredibly well presented and perfectly seasoned. Highly recommend the salt and pepper baby corn. The mains and rice were also great. Very generous portions. The Chinese lager on draught was creamy and probably one of the top three I've ever had. To top things off, the service couldn't have been better. We look forward to coming back and strongly recommend you order from the banquet menu. Terrific value.”

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