San Carlo - Alderley Edge

Featured reviews

• Z

  zack santos

  ·1 month ago

  “Always have a great experience at San Carlo, and Iqra is a big part of that. I see him quite often when I come in and he’s always genuinely lovely, friendly and welcoming. His service is consistently excellent and he always makes us feel really well looked after. He’s a credit to the team and definitely deserves a mention — great guy and great service every time! Top fella”

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• F

  Francesca

  ·1 month ago

  “Dinner was lovely, the sirloin steak was amazing. The team are a credit to the business. Ollie was a true gentleman. Very kind and entertaining. Ciprian was so helpful, explained what foods were halal and suitable for my friend, and made sure we had a lovely time full of laughs and good vibes. Thank you to everyone”

• K

  Kazakye

  ·2 months ago

  “We moved recently to the area and was hoping this would become our new haunt, but after a very unfortunate visit will not be returning and cannot recommend it to friends or family. Our starter to share was calamari. I've had calamari in so many places but I've never had one I've been unable to chew properly, it was so rubbery. We ate what we could, we were very hungry as we hadn't had the chance to eat all day, but it was a struggle. There was so many pieces you couldn't get through, so we left a fair bit. A sad start to our meal - I am unsure if it was fault of kitchen or waiter, but we ended up with the wrong calzone, the calzone itself even though the incorrect one, was okay to eat, but it concerningly had a small sharp bone in it, which pierced my partners gum, and now sore (picture included). I had ordered a pan-fried, smashed, crumbed chicken breast, which I presumed wouldn't include bone and cartilage (as most places do not include bone for meals like this), but apparently that's standard as served, so had the unpleasant surprise after cutting through and chewing on a chunk of cartilage that I thought was chicken, which put me off the rest. We had ordered a bottle of water to share too, but the water never turned up, despite asking for it twice. The fries we had ordered were luke-warm/cold and dry. I have never felt so let down. Some mistakes can be ignored but as each thing unfolded I ended up sat there in disbelief. Did we just get unlucky or is this the standard here? Never in my life have I actually complained to a restaurant before. We dine out often, mistakes happen, and usually if something goes wrong it can be fixed, but the entire meal from start to finish really did not go down well. I had to say something. The waiter that served us was very polite and friendly, he was probably the highlight of the visit, he did a great job of connecting to the customer. Although after a period of waiting I did need to stand up and try to attempt to politely get somebodies attention as we really wanted to leave, but I do also appreciate they were busy, but we had also been waiting a while. The actual restaurant itself looks quite nice, nothing that would knock your socks off, but pleasant. The manager unfortunately gave the impression when I explained our disappointing visit that he didn't really care. He slapped down the reduced bill on the table with a very indifferent sounding "sorry about that". There was no real attempt to get us to return as guests. No questions about what they could do, or an attempt at forming relations, or trying to find a way for us to return to give them another chance etc. There was an offer of free tiramisu but by that point we just wanted to leave. Which says a lot in itself, as we both love tiramisu. Really sad visit. I hope that these mistakes are not repeated for other customers. Either way, we won't be going back.”

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• D

  David Brookes

  ·2 months ago

  “An unfortunate visit - it was a busy Friday evening in fairness, but the length of time between receiving starters and mains was unacceptable - just over an hour. We were about to ask for the bill and leave without the mains just as they arrived. There was some explanation about a large party all ordering steak which didn't make much sense to me given that the next table arrived after us and got mains, and a desert then left while we were still waiting for our mains. In fairness my prawns and steak were both very good - my wife's pasta dishes were OK - but when you eat out your experience is easily spoiled. The waiting staff were professional and attentive but couldn't seem to expedite the order. Three stars is slightly generous but two stars wouldn't be quite fair.”

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• T

  Tai

  ·3 months ago

  “The restaurant feels like you’ve somehow ended up at a terrace restaurant in southern Italy at midday, sun blazing. The food is genuinely good. The lemon sole was a standout and the avocado prawns were delish in a way that makes you immediately want to order them again. Flavors were vibrant, confident, and properly Italian without any of the usual English hedging. The atmosphere carries the room well and the kitchen clearly knows what it is doing. Service though... Most of the team were attentive and warm, exactly what you want. One waiter in particular had bags of personality and was charming enough in the right moments, but the energy leaned a little too peer-to-peer for a restaurant at this level. Not unfriendly, just a touch rough around the edges in a way that broke the spell slightly. In hospitality, the small things matter, and a warmer, more polished presence goes a long way. Still a strong visit overall. The food alone makes it worth coming back, and with a tighter service deep dive this would be a very easy 5 stars.”

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• J

  Jessica Long

  ·4 months ago

  “We’ve been to San Carlo in Alderley Edge a few times before and it’s always been great, with really good food and service, which is why this visit was disappointing compared to our previous experiences. The service felt very rushed throughout the evening and overall just wasn’t as attentive as we’re used to here. One of the biggest issues was that I was served a boiling hot plate and wasn’t warned it was hot until after I had already burnt myself touching it, which could have easily been avoided. It’s a shame because we’ve always enjoyed coming here, but this visit definitely didn’t live up to the usual standard.”

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• L

  Ladan Safarnejad

  ·4 months ago

  “We had such a great experience at San Carlo Aldrley edge. The food was absolutely delicious and the atmosphere of the restaurant was amazing. We really enjoyed the music and had such a wonderful time. A special thank you to Shawn and Olie as well ,they were incredibly Cool :) kind, friendly, and made our night even better. We truly appreciated their hospitality xx”

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• C

  Chris Forster

  ·6 months ago

  “Booked a quiet table but we were seated in the middle of two large parties of 8 or more. The room off to the right was empty with no diners. They obviously didn't want to use it for 2 guests who preferred a quiet dinner. One of the groups had young screaming children. When we arrived, I drove round the block twice trying to find parking and was informed to go through the petrol station forecourt. There were spaces. The food arrived in a timely manner and was well presented. The staff were ultra polite and professional. The salad was way too salty for my taste. The lobster was excellent as was the seabass. They had run out of the chicken and cauliflower soup so we had the pate and the minestrone soup both were very tasty. We frequent another Italian restaurant who always place us in a quiet corner.”

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• J

  Julie Bardsley

  ·9 months ago

  “Attended for breakfast with Santa on 21.12.25. I had to write to say a huge congratulations to San Carlo for recruiting the best Santa we have met in many years. Santa was so interactive with not just the children but with everyone. He had all the kids gathered around the Xmas tree and he told them a very animated story of Xmas. He was so entertaining and so convincing, the kids were enthralled. Santa didn’t rush anything, none of this 2 minutes buisness then ‘ on your way “. He spent time with every family in the whole restaurant and looked resplendent in his wonderful outfit, complete with gold buttons and pocket watch. I would highly recommend this event to anyone. The restaurant was decked out beautifully. Food and service were at best average but that bypassed the kids and their delight combined with the warm festive atmosphere made it an absolute winner. Santa , you were amazing, please visit again next year as they’ll go a long way to find a replacement ad good as you. Thankyou San Carlo”

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• E

  Express Home Improvements Full Renovations

  ·1 year ago

  “We’ve been to San Carlo in Deansgate before, but the Alderley Edge venue feels quite different—more suited to a special occasion. On our visit there were several birthday celebrations, which added to the lively atmosphere. Although it’s close to home, it was our first time visiting. From the oyster starter through to a perfectly cooked Chateaubriand (shared), and finishing with tiramisu and a cheese board, the food was difficult to fault and thoroughly enjoyable. The restaurant itself is chic and stylish, very much in keeping with Alderley Edge’s reputation as a hub of supercars and footballers. The music divided opinion—too loud for my partner, but I loved the funky, upbeat vibe, which gave it a club-like energy. The magnificent central bar quickly became the focal point of the evening, with people gathering as though it was the place to be in The Edge. Thanks for a great night and we will be back Signed ,Andrew Henry.”

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