
Sassy Nails
Quick info
About Sassy Nails
Sassy Nails is a nail salon on Dallas High Shoals Hwy in Dallas, run on a walk-in basis. Services center on full sets with overlay, and the salon does not perform polish changes without a full set. Fill-ins are limited, and the team does not take on long nails. It operates Monday to Saturday and closes Sundays. With staffing sometimes limited to two people working, a wait is common, and appointment times are not always honored exactly upon arrival.
Reviews
What reviewers say
Reviewers most often mention long wait times, understaffed salon, rushed cuticle care and refused polish change without full set.
What reviewers say
Reviewers most often mention long wait times, understaffed salon, rushed cuticle care and refused polish change without full set.
Customer Review Summary
Wait times dominate the pattern at this salon, with several reviewers describing long delays even with appointments scheduled or when few other customers were present. Close behind is a recurring complaint about rushed, careless technique: one visitor describes a manicure with no cuticle care or filing before "nail glue and nails," while another recounts a pedicure where cuticles were skipped entirely and the paper liner under her feet was visibly dirty. Attitude comes up repeatedly too, with reviewers citing dismissive responses when asking questions and being told certain services, like polish changes without a full set or "long nails" fills, simply aren't offered. Against this, a few loyal reviewers push back, praising the staff as welcoming and reporting consistently good results building up natural nails and an overlay, noting the afternoon tends to be less busy. One reviewer with crooked fingers says staff worked with her without issue. Understaffing, with only two people working, is cited as the root cause behind the delays.
Customer Review Summary
Wait times dominate the pattern at this salon, with several reviewers describing long delays even with appointments scheduled or when few other customers were present. Close behind is a recurring complaint about rushed, careless technique: one visitor describes a manicure with no cuticle care or filing before "nail glue and nails," while another recounts a pedicure where cuticles were skipped entirely and the paper liner under her feet was visibly dirty. Attitude comes up repeatedly too, with reviewers citing dismissive responses when asking questions and being told certain services, like polish changes without a full set or "long nails" fills, simply aren't offered. Against this, a few loyal reviewers push back, praising the staff as welcoming and reporting consistently good results building up natural nails and an overlay, noting the afternoon tends to be less busy. One reviewer with crooked fingers says staff worked with her without issue. Understaffing, with only two people working, is cited as the root cause behind the delays.
Featured reviews
- R. Monique Hemphill
“I asked for a polish change and nail repair and they said they didn’t do polish changes without a full set. And the attitude was horrible. Never go there”
- Courtney Luckey
“I enjoy going to this nail salon. Most of the time there is a wait but it depends on the time of day that you go. The afternoon is normally better. I have natural nails with an overlay. I go here before I go to Gastonia.”
- Amy Thomas
“I read a lot of not so great reviews here. I have ALWAYS HAD A VERY GOOD EXPERIENCE and I am some sort of a nail snob. Yes, they get busy, sometimes the wait is long especially on days and times that are normally expected to be busy, but they ALWAYS do a great job!”
- Aubrey
“My experiences at this salon have been consistently disappointing. During visits, the service often feels rushed, and interactions can come across as dismissive when asking questions. The facility itself appears somewhat worn, and with limited staffing, wait times tend to be longer than expected—even when appointments are scheduled, they are not always honored upon arrival. I initially continued visiting due to the salon’s convenient location, but the overall customer service experience has not met expectations, and the quality of the results has been inconsistent. A visit to a nail salon is typically meant to be a relaxing and enjoyable experience. Unfortunately, that has not been the case here, as the environment and service do not reflect the level of comfort and professionalism one would expect”
- Jodi N
“I got my nails done no preparation was done no cuticle care, filing or anything just a quick buff and bam nail glue and nails. I let that go but eventually things added up I wanted what I wanted and was told what I wanted would've cost more …”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Has toilet
Show more amenities
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
Location
Nail Salons near Sassy Nails
- Envy nail spa salon3.98864.9 mi
custom nail art designs, mani-pedi combo, eyebrow waxing
- 6.2 mi away
gel polish, pedicure, manicure
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Sassy Nails | 3.5161 | — | long wait times, understaffed salon, rushed cuticle care |
| Envy nail spa salon | 3.9886 | 4.9 mi | custom nail art designs, mani-pedi combo, eyebrow waxing |
| Celina Nails salon Gastonia | 4.4227 | 6.2 mi away | gel polish, pedicure, manicure |
The 2 nearest nail salons by distance. Ratings, hours and review terms come from public business profiles.
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