
Diva Nails & Spa
Quick info
About Diva Nails & Spa
On Concord Mills Boulevard in Concord, Diva Nails & Spa is a nail salon operating on a walk-in basis, with no appointment needed before stopping in. The suite setting places it among the retail addresses along that stretch of the boulevard. Clients are seen at the counter in the order they arrive, and the format keeps the visit straightforward for anyone passing through the area. The salon's suite number, #706, marks its spot within the larger complex.
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
Reviews
What reviewers say
Reviewers most often mention gel polish change, regular manicure, mani and pedi and french tips.
What reviewers say
Reviewers most often mention gel polish change, regular manicure, mani and pedi and french tips.
Customer Review Summary
Gel manicures draw the most praise, with several reviewers describing techs who take time on shaping, French tips, and nail art before finishing. Longtime customers also mention a quick, inexpensive regular manicure and pedicure as a reliable option. But complaints recur about inconsistent quality from newer technicians: reviewers describe crooked nails, uneven sizing, and poor gel polish application, with one calling the shop "not what it used to be." Others report more serious problems, including nails left thin and breaking after a mani-pedi, a rushed five-minute manicure with no cleaning or massage, and one reviewer noting redness on their feet noticed after a pedicure. One customer says a staff member responded to a complaint by saying "you get what you pay for." Several reviewers say the experience now depends heavily on which technician is assigned, with some seeking out one specific tech by name for repeat visits while avoiding the salon otherwise.
Customer Review Summary
Gel manicures draw the most praise, with several reviewers describing techs who take time on shaping, French tips, and nail art before finishing. Longtime customers also mention a quick, inexpensive regular manicure and pedicure as a reliable option. But complaints recur about inconsistent quality from newer technicians: reviewers describe crooked nails, uneven sizing, and poor gel polish application, with one calling the shop "not what it used to be." Others report more serious problems, including nails left thin and breaking after a mani-pedi, a rushed five-minute manicure with no cleaning or massage, and one reviewer noting redness on their feet noticed after a pedicure. One customer says a staff member responded to a complaint by saying "you get what you pay for." Several reviewers say the experience now depends heavily on which technician is assigned, with some seeking out one specific tech by name for repeat visits while avoiding the salon otherwise.
Featured reviews
- Candy Woods
“This nail salon WAS my favorite go to HOWEVER they have fallen off! The service is not what it used to be. Too many inexperienced nail techs! With prices being what they are you would expect more! My nails are crooked, some are a different size, and their Gel polish quality is not good! Extremely disappointed that I have to find a new establishment to better suit my needs. Veteran nail techs shame on you for allowing inexperienced nail techs to cause your customer service reputation to go down hill! Looking at older reviews its clear the services are not the same!”
- Jenny Fowler
“my nail tech was super duper friendly and i was very impressed with the job she did, however i realized shortly after i left that my feet began to look like this. they were red when i left however i thought that was from the heat, as my …”
- Kanchana Anumalla
“WORST EXPERIENCE EVER – DO NOT GO HERE! I went in for a regular manicure and it was a complete disappointment. The staff member was disinterested, unprofessional, and had no basic etiquette while speaking to customers. The manicure was rushed and finished in barely 5 minutes. No proper cleaning, no massage, and even the most basic nail polish was applied carelessly (see attached image). When we pointed out the poor service, his response was, “You get what you pay for.” This place clearly lacks professionalism, manners, and respect for customers. Save your money and go elsewhere. Don’t waste it here.”
- Gabriela Potts
“Worst place ever to get your nails done. I went here bc my nail tech was out of town. My nails used to be strong, thick, and healthy and they are now thin and breaking. They charged me $80 for a mani and pedi after they ruined my nails. …”
- Angela Fillie
“So quick! Regular manicure, normal polish. Cheapest place I could find in the area, $15! I never asked her name (I'm sorry!!) but she was very sweet and has been doing it for over 10 years. In and out in under 15 minutes. I don't get my nails done often, maybe once a year so it was a nice treat!”
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Has toilet
Show more amenities
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
Location
Nail Salons near Diva Nails & Spa
- PREMIUM NAIL SPA4.23494.4 mi
pedicures, gel nails, deluxe pedicure
- Nail Wave4.42848.3 mi away
cluster lashes, walk-in sign-in list, gel nails only
- Lee Nails3.51708.4 mi away
acrylic full set, french pedicure, overcharged for services
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Diva Nails & Spa | 3.2265 | — | gel polish change, regular manicure, mani and pedi |
| PREMIUM NAIL SPA | 4.2349 | 4.4 mi | pedicures, gel nails, deluxe pedicure |
| Nail Wave | 4.4284 | 8.3 mi away | cluster lashes, walk-in sign-in list, gel nails only |
| Lee Nails | 3.5170 | 8.4 mi away | acrylic full set, french pedicure, overcharged for services |
The 3 nearest nail salons by distance. Ratings, hours and review terms come from public business profiles.
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