
Jade Nail
Quick info
About Jade Nail
On Perry St in Pontiac, Jade Nail is a nail salon that takes clients on a walk-in basis, with no appointment needed. The salon operates Monday through Saturday and stays closed on Sundays, giving area residents a straightforward option most days of the week. Services are handled on a first-come basis at the counter, which keeps the process simple for anyone stopping in without planning ahead. The Saturday hours give working clients a weekend option when weekday visits are not possible.
Reviews
What reviewers say
Reviewers most often mention french tip nail art, pedicure toenail trimming, builder gel fill-in and gel polish upsell.
What reviewers say
Reviewers most often mention french tip nail art, pedicure toenail trimming, builder gel fill-in and gel polish upsell.
Customer Review Summary
French tip requests draw the most complaints, with reviewers describing uneven or square French tips called sloppy, one client charged full price after stopping the technician mid-nail. Close behind are accounts of product substitutions without consent, one customer asked for builder gel but was given dip instead, and a pedicure client whose toenails were cut shorter than she'd asked despite objecting. Long waits also recur, one longtime client leaving after her feet soaked far longer than expected despite calling ahead for a same-day mani/pedi. One longtime customer reports a technician stopped doing her nails after many years with no explanation given, and raises concerns about how Black clients are treated. A few reviewers instead describe returning regularly for quick fill-ins and color changes, with one noting a technician who offered feedback and tailored options to the look requested.
Customer Review Summary
French tip requests draw the most complaints, with reviewers describing uneven or square French tips called sloppy, one client charged full price after stopping the technician mid-nail. Close behind are accounts of product substitutions without consent, one customer asked for builder gel but was given dip instead, and a pedicure client whose toenails were cut shorter than she'd asked despite objecting. Long waits also recur, one longtime client leaving after her feet soaked far longer than expected despite calling ahead for a same-day mani/pedi. One longtime customer reports a technician stopped doing her nails after many years with no explanation given, and raises concerns about how Black clients are treated. A few reviewers instead describe returning regularly for quick fill-ins and color changes, with one noting a technician who offered feedback and tailored options to the look requested.
Featured reviews
- KaYing Pettiford
“I walked in and asked if I could get a builder gel fill in. I was told that I could. I sit down, the tech files my nails down and starts to apply nail dip. I asked her what she was doing, and she informed me that she was applying nail dip. I inform her that I had wanted builder gel. She proceeds to tell me that the shop doesn't carry builder gel. At this rate, it's late, no other shops are open and you just filed my nails down and I needed them to be presentable for an event. I told her to proceed. I'm in a situation I can't get out of. If I had known this shop was limited, I would have taken my business elsewhere or not get my nails done. I've worked hard to maintain my natural nails. The service was speedy and efficient. The payment was reasonable. I just wish I wasn't baited and switched.”
- R Pon
“Been coming here for 2 years. Called to see if I could get a mani/pedi with Mindy and the lady on the phone said come now there’s no wait. When I arrive (5 mins after I called) she said she’s just finishing up and sat me to soak my feet. After 30 mins I left because I couldn’t wait any longer and that is definitely a long wait. I could have come at a different time, really don’t like having my time wasted like that. Hate to lose Mindy but I value respect and truths. This has been happening the last few times I’ve came.”
- Autumn Hayes
“Horrible job on this nail asked for square French tip they did what they wanted like pls if I was u I would not go there”
- Renee Houston
“If I could I would've given jade nails a 0. I've been with this nail place since they were on Huron st in Pontiac. Tom has done my nails all the time except when he's not there. He wasn't there the beginning of December. His mother n law stated that Tom say he not do your nails no more. I said girl stop playing. I could see she was serious. I said why? She said she doesn't know why. I called Tom to ask him at the end of Dec. I said Tom Tweet said you weren't going to do my nails he said no I'm not. I said why? He said know reason. I said Tom ppl just don't stop doing a person's nails 4 know reason. He NEVER gave an explanation. 20+ yrs of my money and this is how you treat ppl. Black people at that whom are primarily your source of income. Mind you there has NEVER been any controversy or issues between myself or any workers in there. Black ppl stop going to this establishment please!! If not you'll be next.”
- Sage Williams
“I asked the oldest lady did she know how to do the French tip style before she started and she said yes & couldn’t even paint my nails neatly. I had he stop after the first nail and was still charged $43 for short clear nails no apology or difference on her end . 0/ 10”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Has toilet
Show more amenities
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
Location
Nail Salons near Jade Nail
- Creative Nails Too3.92183.3 mi
gel manicure, unexpected upcharges, gel x nails with chrome
- Pro Nail & Spa3.71993.5 mi
shellac manicure, dip nails, pedicures
- Obsession Nails & Spa3.92065.4 mi away
nail art designs, gel polish removal with drills, dip powder manicure
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Jade Nail | 3.9187 | — | french tip nail art, pedicure toenail trimming, builder gel fill-in |
| Creative Nails Too | 3.9218 | 3.3 mi | gel manicure, unexpected upcharges, gel x nails with chrome |
| Pro Nail & Spa | 3.7199 | 3.5 mi | shellac manicure, dip nails, pedicures |
| Obsession Nails & Spa | 3.9206 | 5.4 mi away | nail art designs, gel polish removal with drills, dip powder manicure |
The 3 nearest nail salons by distance. Ratings, hours and review terms come from public business profiles.
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