
Elegant Nails & Spa
Quick info
About Elegant Nails & Spa
On W Main St in Kalamazoo, Elegant Nails & Spa is a nail salon offering fills, full sets, pedicures, and acrylics. Gel and shellac polish come as an upcharge separate from the base service, and length beyond a standard set carries an additional charge. Designs can be done from inspiration photos brought in by the customer. The salon takes walk-ins, though appointments are recommended. It opens daily. A broken nail within a few days of a fill is fixed at no charge if it falls within that window.
Reviews
What reviewers say
Reviewers most often mention nails breaking after fill, acrylic full sets, gel pedicure upcharge and nail design requests.
What reviewers say
Reviewers most often mention nails breaking after fill, acrylic full sets, gel pedicure upcharge and nail design requests.
Customer Review Summary
Nail sets and acrylic designs draw the most praise, with several reviewers calling their finished sets "little art pieces" and saying results matched an inspiration photo exactly. A pedicure and fill visits are also mentioned favorably, with technicians described as gentle, fast, and detail oriented. Alongside this, a recurring complaint centers on inconsistent quality and rough handling: one reviewer describes a gel pedicure and manicure with visible indentations, no side polish, and undisclosed upcharges for gel and length; another reports repeated nail breakage over consecutive fills; a third says an acrylic application was painful, with a tool used hard on the cuticles and polish left smeared on the skin; and one reviewer describes a requested design that came out crooked, with nails detaching mid-application after a nearly four-hour visit. Several of the dissatisfied reviewers state they will not return, while the satisfied group describes repeat visits and plans to come back for their next set.
Customer Review Summary
Nail sets and acrylic designs draw the most praise, with several reviewers calling their finished sets "little art pieces" and saying results matched an inspiration photo exactly. A pedicure and fill visits are also mentioned favorably, with technicians described as gentle, fast, and detail oriented. Alongside this, a recurring complaint centers on inconsistent quality and rough handling: one reviewer describes a gel pedicure and manicure with visible indentations, no side polish, and undisclosed upcharges for gel and length; another reports repeated nail breakage over consecutive fills; a third says an acrylic application was painful, with a tool used hard on the cuticles and polish left smeared on the skin; and one reviewer describes a requested design that came out crooked, with nails detaching mid-application after a nearly four-hour visit. Several of the dissatisfied reviewers state they will not return, while the satisfied group describes repeat visits and plans to come back for their next set.
Featured reviews
- Teleyia Jones
“I Had a GREAT first experience and I Would Love To Go Back.. Jolie was my nail tech and I LOVED HER FRFR 10/10 will definitely recommend.. MRS.JOLIE I’ll Be Back.”
- Adyn H.
“This is my favorite nail salon! I always get such beautiful sets here, never have had a bad experience. Each tech that’s done my nails have been so nice and skilled. Hannah did these today and they’re each like little art pieces, I’m so happy with them!”
- Kristin Donovan
“I have never gotten my nails serviced and received work that looks so bad in my life. I got a pedicure and requested “milky white polish” the person who serviced me put gel and then upcharged me $15 for it. Now there was no conversation that shellac/gel was an up charge beforehand. I would’ve paid it but the fact that it was just added doesn’t sit right with me to do that under the table The manicure? Absolutely not. The apex is so bad that you can feel indentations on all 10 nails. There’s no side polish and they are misshapen. I originally wanted a design but midway through changed my mind when I saw how bad it was. I tried trusting the process but it just got worse and worse. I wanted to get it removed but I had also been there almost two hours. The staff standing next to the check in clerk tried adding services I didn’t receive also. She did not service me or even speak to me the entire time but came up and said “and you got removal right?” I said no and she asked if I was sure. Then she said “but you got French?” Again, I clearly did not. Because of this I got an itemized receipt and saw that I was charged $15 for gel (on a gel pedi) and another 5 for “length”. Would not recommend at all. Please go elsewhere if you care about your hands because I’ve wanted to cry since I left”
- Bailey Hill
“Love coming here favorite nail place! Everyone does a great job here! I had Ann do my fill/pedicure at my last visit and she was so sweet and gentle! She was fast and efficient and paid such close attention to detail! Thank you Elegant nail and Spa for taking such great care of me!”
- Pilar Castillo
“Have been going here for a while now. Have loved their work. But over the past 2 to 3 months seems like everytime I go get a fill im paying also for them to fix 1,2,3 nails because they break and they been breaking on the tip where the fake nail gets glued at. Really disappointed with this last fill I went in there had 2 broken nails I told them before they started my nails Have been breaking they told me to sit-down number 13 I went and sat she fixed my 2 nails this was sunday day before memorial day so on monday a nail broke went tuesday to get it fixed it was free because I was within my 3 days my son's graduation was yesterday 5/29/2026 well guess what the day before another nail broke and didnt have enough time to go get it fixed. Plus now im over it if im paying 80 dollars to get my nails done I dont expect them to break so soon. I won't be back.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
- Good for kidsGood for kids
Amenities
- Has Wi-Fi
- Has wheelchair-accessible car park
- Good for kids
- On-site services available
- Has toilet
- Appointments recommended
Show more amenities
- Accepts walk-ins
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
Location
Nail Salons near Elegant Nails & Spa
- Phoenix Nails & Spa4.01851.8 mi
dip manicure, shellac manicure, gel manicure chipping
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Elegant Nails & Spa | 4.3534 | — | nails breaking after fill, acrylic full sets, gel pedicure upcharge |
| Phoenix Nails & Spa | 4.0185 | 1.8 mi | dip manicure, shellac manicure, gel manicure chipping |
The 1 nearest nail salons by distance. Ratings, hours and review terms come from public business profiles.
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