Serenity nail c n spa inc
Quick info
About Serenity nail c n spa inc
Serenity nail c n spa inc is a nail salon on Alpine Ave NW in Grand Rapids, open Tuesday through Sunday and closed Mondays. Appointments are recommended, though walk-ins may be accepted for those without one. The techs work from a reference or inspiration photo to match a design closely, giving clients a way to bring in a specific look rather than choosing from a fixed set of options. The salon operates six days a week, giving customers more flexibility than a typical Monday-through-Saturday schedule to fit a visit around their own timing.
Reviews
What reviewers say
Reviewers most often mention dip mani and pedicure, nail designs matching reference photo, deluxe volcano pedicure and massage chairs.
What reviewers say
Reviewers most often mention dip mani and pedicure, nail designs matching reference photo, deluxe volcano pedicure and massage chairs.
Customer Review Summary
Reviewers most often return for nail designs matched exactly to a reference photo, with several describing techs recreating inspo pics for manicures and dip sets. Close behind, the deluxe volcano pedicure draws praise for hot water kept throughout and a relaxing pace, and the massage chairs get repeated mention as genuinely working. Many single out specific techs by their work, with the space itself called clean and beautiful and staff described as friendly, polite, and professional across manicures, pedicures, and family visits including a first-time pedicure for a husband. One reviewer, however, describes a starkly different experience: repeated walk-ins turned away, an appointment confirmed by phone then cancelled with no rebooking offered, and no accommodation given despite calling ahead. Aside from that account, the recurring pattern closes on techs delivering nails that matched customers' reference photos exactly.
Customer Review Summary
Reviewers most often return for nail designs matched exactly to a reference photo, with several describing techs recreating inspo pics for manicures and dip sets. Close behind, the deluxe volcano pedicure draws praise for hot water kept throughout and a relaxing pace, and the massage chairs get repeated mention as genuinely working. Many single out specific techs by their work, with the space itself called clean and beautiful and staff described as friendly, polite, and professional across manicures, pedicures, and family visits including a first-time pedicure for a husband. One reviewer, however, describes a starkly different experience: repeated walk-ins turned away, an appointment confirmed by phone then cancelled with no rebooking offered, and no accommodation given despite calling ahead. Aside from that account, the recurring pattern closes on techs delivering nails that matched customers' reference photos exactly.
Featured reviews
- Joy “AdriaIsVeryConcerned” Strawberry
“Damon was amazing, my nails came out exactly like my reference photo. Everyone there is very nice and professional!”
- Marilyn Rodriguez
“The website says walk- ins, which isn't true. I've been sent away numerous times and still I try to come back to this place. So I make an appointment. When I call to confirm they say it's been cancelled! She never offers another time, just says we can't do it. Obviously they don't care about their customers! With everything costing so much, you really should go spend your hard earned money on a place that treats you like you're welcome, not an inconvenience. Don't waste time going here.”
- Alison
“Highly recommend!! I had the deluxe volcano pedicure by Lily, it was the best pedicure I’ve ever had. She took her time and made sure the water stayed hot, such a relaxing experience. I also got a manicure by Chloe, she was so nice & friendly & she designed my nails EXACTLY like my inspo pic for Valentine’s Day. Such a fantastic job! I’ll be coming back regularly. Plus, they have the cutest & sweetest little dogs there🥰🥰”
- Olivia Marshall
“damon is truly an artist and so great at what he does. I will never go to another nail salon- everyone is friendly, quality of service is great and the salon is beautiful!”
- MK N
“Everyone is so friendly, the place is clean and has a great vibe, and I have new favorite nails every time I leave! T is such a great person and does a great job with my nails. Highly recommend!”
Hours
- Monday
- Closed
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
Amenities
- Has Wi-Fi
- Has wheelchair-accessible car park
- Has toilet
- LGBTQ+ friendly
- Appointments recommended
- Accepts walk-ins
Show more amenities
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
Location
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