Costa Coffee

Featured reviews

• T

  Talisman Mojo

  ·4 months ago

  “On a sunny day 😎 sitting outside in June is a little idyl. …”

• D

  Dylan Thomason

  ·5 months ago

  “The woman who served us didn’t seem like she wanted to be there. She came across friendly to other customers that she knew, but was quite rude and uninviting towards us. Food was soggy, plasticky and tasteless, however the coffee was good.”

• N

  Natalie Bradley

  ·8 months ago

  “My favourite Costa! I’ve been going to this Costa for years and have got to know all the staff. They are always kind, chatty and welcoming, and they make the best coffee. The store is consistently clean and tidy, with such a lovely, relaxed atmosphere. I always enjoy coming here.”

• M

  Melanie Armitage

  ·11 months ago

  “I regularly pop in for a coffee either with family or with customers i support with learning disabilities. The regular staff that we see are fantastic and very understanding and friendly towards those I support....even the noisy one's. They do a great job in making us feel welcome.”

• S

  Steve Taylor

  ·1 year ago

  “Could do with a clean as is smells like stale milk. Toilets were also very smelly. No clean tables dispute there only evening a few taken. Coffee was same as any Costa. Shame about the rest.”

• S

  Sophie Patience

  ·2 years ago

  “From someone that works in hospitality I understand not everyone is having or good day/enjoying their job, by all means I’ve been there! However, listening to the staff members complain about how ‘long winded’ my oat hot chocolate order was …”

• J

  Jiarui

  ·2 years ago

  “My experience with Woodbridge Costa is not good. The staff is rude and talk about you right in front of you. I once went in to order a drink and I couldn’t hear what the worker was asking me as it was quite loud in there. I politely asked what he said but I still couldn’t hear. I felt a bit embarrassed that I had to ask again but I kindly apologised that I couldn’t hear and asked them to repeat what he said. The worker then rolled his eyes and sighed very heavily in an annoyed manner. This did not help as I was already embarrassed that I couldn’t hear. I was only young at the time and felt quite offended. I apologised again but the worker showed no sympathy and sighed again. The worker was very rude and unprofessional. Another time I went in it was boiling hot and I was extremely thirsty so I asked for a cup of water. I was with my friends (they also asked for water) and as the staff were filling up our cups they said that we only wanted it for the Costa cup even though we just wanted water.They also said other bad stuff. I find it very unprofessional to talk about your customers right in front of them where they can hear. They were also rude.”

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• A

  A W

  ·2 years ago

  “We visited Woodbridge Costa on 13/04/24 and were extremely shocked by the lady who served us. I really politely asked for as much milk as possible in my takeaway tea. She filled it to the very top and I again very politely and tentatively asked if it may leak with the lid on, as it was already spilling over the top. I couldn’t believe the sarcastic and rude response that I received. Her whole tone and body language were horrendous and we were made to feel really uncomfortable and unwelcome. We have always found the staff in Ipswich so friendly and helpful and we really hope that nobody else has to experience this awful behaviour.”

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• A

  Alexander Pritchard

  ·3 years ago

  “My local coffee house. It has a nice atmosphere. Try the latest OPS coffee blend. Update,I wish they would l lower the prices of the food, cakes. Short of spoils …”

• P

  Paul Greene

  ·7 years ago

  “A standard Costa, but very good access for little ones and quick service. It’s a very good location also, right in the middle of the town. Go to stop in Woodbridge for coffee as it doesn’t feel quite as busy as some of the others...”