Domino's Pizza - St Neots

Featured reviews

• G

  Google user

  ·1 year ago

  “Mariola and Connor are a credit to this branch of domino's. We thought we'd ordered delivery and after waiting until just before closing realised we'd ordered collection. Mariola was very understanding and arranged delivery and Connor delivered at 11pm with a massive smile on his face even though it was probably his last drop off on a Saturday night. Thank you so much!!!”

• G

  Google user

  ·1 year ago

  “Leanne gave great customer service tonight. I had a lot of questions and she took the time to talk me through it. Dominos may be a global chain but they have great local customer service.”

• G

  Google user

  ·2 years ago

  “Ordered the pepperoni passion and took home what's seen in the pic. All of the pepperoni was bunched towards the top instead of throughout the pizza. Made for very greasy last bites. Would've preferred for the pepperoni to be more evenly distributed among the pizza, as described in the menu, but that's what you get with the big chains these days. The staff was nice, but clearly don't care about doing the job they applied for to the standard it should be upheld to.”

• G

  Google user

  ·2 years ago

  “We had a query and Harry sorted it out for us he was so polite and went way beyond what we expected. We were so happy with your kind gesture. Thank you so much we really enjoyed our meal it made our day. X”

• G

  Google user

  ·3 years ago

  “Ordered this evening with an eta of approx 1hr for delivery. 1hr later and the tracker is still showing as ‘preparing’. I rang the store who advised they were very busy and it would be at least another hour plus but couldn’t be any more specific. 2hrs + for one pizza?! The staff seemed surprised that I didn’t want to change my order to collection and that I instead wanted to cancel it. It’s pretty simple, if you’re too busy to fulfil it then don’t accept the order. I’ll be checking back to make sure my money is refunded and won’t be ordering again.”

• G

  Google user

  ·3 years ago

  “Ordered for collection and the pizzas were ready when I arrived, good customer service the only issue is poor street parking outside.”

• G

  Google user

  ·4 years ago

  “I always find my experience here a bit sporadic. I ordered a few weeks back and it was great; pizza tasted good, arrived quickly etc. However, tonight I ordered 3 stuffed crust pizzas and there was way too much sauce on the pizza, i.e. the taste of tomatoes was overpowering and the stuffed crust wasn't in any way, shape or form, stuffed. It was hard to find the filling. However, I had to call up to amend the order and the member of staff I spoke to was great. All in all a very mixed bag. Next time I'm giving Pizza Hut next door the chance to impress.”

• G

  Google user

  ·4 years ago

  “After waiting over an hour the pizza tracker still said prepping. Instead of waiting however long for delivery I gave up and collected myself. When I arrived, my order was already made and was sitting on the counter waiting to be delivered. The app originally said 45 mins. If it’s going to take longer to deliver then just say so instead of getting customers backs up because you can’t deliver on time. Good pizza, but terrible customer service.”

• G

  Google user

  ·5 years ago

  “I had a bit of a problem with my order but the help I had from Mariola & Josh was excellent. Both of them were super polite and went way beyond the help I expected. I was blown away by the steps they took to make sure my order was perfect. They didn’t just make my Domino’s experience great but they actually made my day in general. Thanks a bunch”

• G

  Google user

  ·7 years ago

  “Just had a personal Pizza and chicken wings delivered. Usually excellent. Been a customer for 4 years. Was told it would be 1.5 hours. No problem. Arrived in 40 mins. However pizza was missing two toppings base was not cooked and looked inedible. In fact was! Chicken wings cold. Tried phoning no one picked up. I know it’s busy today but last time I will call them.”