The Seafood Shack

Featured reviews

• L

  Laura Allan

  ·2 weeks ago

  “The seafood shack hosted my hen party and it was amazing 🤩 Couldn’t recommend them enough for hosting a party. All of us had the best night. The staff were so welcoming and professional and couldn’t do enough for us. The buffet food was beyond our expectations, absolutely delicious and all freshly made. Was such a great venue with a great dance floor too. Thank you for hosting us. We had the best time.”

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• N

  Nic

  ·2 months ago

  “We waited over an hour for our food, while lots of idle staffs in the bar. We were told several times that our food would be “another 5 minutes,” but it still didn’t arrive. When the food eventually came, it was hot and fine, but definitely not worth such a long wait.”

• W

  WOSP Pz

  ·2 months ago

  “The food was great, I had oysters. I would suggest they make this not a reservation only restaurant, as it didn't seem busy when I visited. I tried to come here at a previous time but they refused on account of me not booking, but I didn't see the need to because there was plenty of tables available.”

• A

  Azu

  ·2 months ago

  “Would not recommend… we were there for a late lunch around 3 and the serving speed was unreasonably slow even though the restaurant was not busy at all. We waited for around 30 mins before the oysters are served, and the mains to come after another hour. The staffs did apologise for the slow service and said their food were freshly made so it was worth the wait. Though they offered desserts on the house as a compensation, the food was so-so overall and indeed quite pricey given the quality and time cost.”

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• M

  Mehrsa HabibiDehkordi

  ·2 months ago

  “We ordered the fish and chips, and it was absolutely delicious and crispy. The best part was that the portions were huge and very generous. We had such a great time there!”

• J

  John

  ·3 months ago

  “Took my family for a meal today. The service and the food was amazing Thank you all at seafood shack for making our experience amazing”

• R

  Rebecca Page

  ·3 months ago

  “What a lovely little gem of a find! Absolutely beautiful food! The staff are friendly welcoming and attentive, the cocktails are gorgeous, loved the rum punch. Really made our day out special. Would highly recommend and glad we stopped by!”

• T

  Tina

  ·3 months ago

  “We are very sorry to leave this review because we had such a wonderful experience during our previous visit. In fact, that positive experience was the reason our family was so excited to return. We drove all the way from central London, looking forward to another great meal. Unfortunately, this visit did not meet our expectations. The first disappointment was the service. The staff did not seem particularly welcoming or attentive. In addition, our drinks were brought out incorrectly, and we had to ask several times before receiving what we had originally ordered. When the food arrived, the quality was noticeably different from our previous visit. Both the Fish & Chips and the Prawns were covered in a very thick batter and were quite greasy, which overpowered the natural flavour of the seafood. I ordered the prawns with rice and salad. The dish lacked flavour, the salad came without any dressing, and the prawns were simply placed on plain white rice with a generous amount of mayonnaise and sweet chili sauce. Overall, it felt more like a fast-food meal than a dish served in a restaurant. The fish also did not taste as fresh as we had expected. We understand that every restaurant can have an off day, and we appreciate how challenging hospitality can be. However, given the distance we travelled and the high expectations set by our previous experience, this visit was genuinely disappointing. We hope the restaurant will take this feedback as constructive criticism and use it as an opportunity to improve both the service and the quality of the food. We would love to return one day and experience the excellent standard that impressed us on our first visit.”

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• P

  pui ting Leung

  ·4 months ago

  “Underwhelming I had very high expectations to this place when I saw the photos from other Google reviews. I was turned down by the menu. Very limited menu. The menu doesn't have the stuff that I saw in the reviews. The worst is, fries and baguette are default sides. No other options like salads in case you are having a keto diet or type 2 diabetes. The food was nothing special, with insincere sides. And the prices of this restaurant are not cheap. The toilets are clean but narrow. We reckoned the baguette, fries and chips are not homemade at all. As a coastline restaurant, people expected more. Especially there are loads of fish & chips bars nearby.”

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• H

  Henry Lo

  ·5 months ago

  “If you don’t mind spend 1 hour for waiting your food and love to make conversation to the staff “would you please help to check my order”, then it definitely a good place for you. Before visit, be a responsible customer, I made booking through their online system called OpenTable. They request bank card detail and mention it will be deducted £10 per person if no show or cancel booking in short notice. It is understandable because the restaurant needs to prepare the customer visit and secure customer come in. It makes me feel the restaurant is concern about timing therefore, again be a responsible customer, I arrive there 10 mins before my booking time. Despite they request customer arrive on time, unfortunately, they did not do the same on their food arriving time. I spent nearly an hour for waiting for the food after I made the order. The staff explained that their kitchen is busy. Sorry that I’m also working in another business kitchen, I understand how busy a kitchen can be, but this is not a reason for keep customer waiting for 1 hour. Be fair, I will say the food quality is normal (not too bad but no surprise), customer service is acceptable, which is true, however, waiting time is ridiculously long, which is also truly happened.”

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