Toby Carvery Waterside

Featured reviews

• T

  Tom Segal

  ·2 weeks ago

  “It's okay. As far as carveries go, it's poor. I'm sure if you came in on a weekday, your experience would be a more pleasant one. However, on a Sunday, it feels like there is no structure whatsoever. First of all, you wait round about 40 minutes standing in line for the food which is extremely poor. Secondly, when you get the meat section, servers don't properly quality assure what they are giving you. They don't care! You may very well get a glob of fat disguised as a 'cut of beef'. I've given this 3 stars as the rest of the food is actually okay, not stunning, okay. Put it this way, you would save more time, more money and save your sanity making a roast dinner yourself.”

  Read more
• E

  Evie-mae Leyland

  ·2 weeks ago

  “We had a lovely experience at Toby Carvery! The food was delicious, everything was fresh, and there was a great selection to choose from. The service was fantastic, and a special mention to Gina and Kim, who were both lovely, friendly and welcoming. They really helped make our visit enjoyable and went above and beyond to make sure we were looked after. Thank you both for making our experience so positive. We’ll definitely be back! 😊”

  Read more
• D

  Denise Swift

  ·2 weeks ago

  “Just had a lovely carvery here. I have to say it was a very pleasant visit…. We go here quite a lot & we knew it would be busy with the £7 offer on. We queued out the door, only for 3 or 4 minutes, the young lad took us to our table, spoke very politely in a nice calm manner… we queued a few minutes to be served and the 3 chefs that were serving were all nice & polite and were working flat out, & so were the guys in the back, refreshing all the dishes… the waitress came over & asked if everything was ok with our meals, which our reply was, “delicious”… When we had finished and was paying everyone was chatting to us,, I commented on how nice our experience had been and said that they all “worked well” together & we’re a “Great Team” so, keep up the good, hard work & WELL DONE TEAM GINA RHIANNON MEG ALFIE ⭐️⭐️⭐️⭐️⭐️ Mrs Swift 🙌”

  Read more
• G

  Gina

  ·2 weeks ago

  “Called into my local Toby Carvery for £7 carvery yesterday....throughly enjoyed the food. Lovely and freshly cooked especially the roasties n Yorkshire puddings. The staff were very attentive,very friendly and welcoming even though it was very busy. Nothing was too much trouble We will be returning”

• J

  Jimmy Conroy

  ·2 months ago

  “Four of us arrived at the Carvery without a reservation. However, after waiting for several minutes we were given a table. We ordered drinks, which arrived quite quickly. We then informed the waitress we were all having a carvery and we ordered two additional pigs on blankets extras. We then approached the servery to get our meals. There was no sign of any staff at the servery for several minutes. So one of us went to the bar and made the staff aware of this. After a short wait a young lady attended and served us with the meats we requested. There was no lamb available. When we then went along the servery to self-serve our vegetables we saw that many of the dishes were quite depleted and the veg looked very tired. The roast potatoes were the worse for wear, so we had very few. However, we were very hungry and tackled our meals regardless. The Turkey, gammon and roast ham were good, but the beef was like chewing rubber and almost tasteless. None of us cleared our plates, we actually left a lot of food on our plates as most of the vegetables was sub standard. The additional side orders did not reach our table by the time we finished eating either. Although we arrived there at 5pm on a Saturday the restaurant had many empty tables, and it was definitely not too busy. Therefore we couldn't understand why the standard of the food was so poor. The staff who served us were polite, professional and friendly. However, the poor quality of the food was totally unacceptable and we all agreed it was nowhere near the standard we have found at other Toby Carverys. Therefore we do not recommend this restaurant until they improve their current standards.”

  Read more

• P

  Paige

  ·2 months ago

  “Can’t beat a Toby Carvery breakfast!!! From the minute we walked in the door, the staff were so friendly and very welcoming. Kelsey and Gav had a chat with us when we were paying before we ate. Really nice to see staff taking the time to speak to customers. They were so lovely and are great advocates for Toby Carvery. The food was lovely as always, great selection and it was fresh. My only improvement would be from personal preference, to make the breakfast gravy a little thicker as it was very watery. Other than that, a great experience and would definitely recommend!”

  Read more
• P

  Parade Gems

  ·2 months ago

  “What a fantastic evening. We booked a section for a surprise 50th birthday party and every thing was beautifully laid out for us when we got there. Colin and Jen did so much to make our evening go smoothly. Jen even found candles as I'd forgotten ours and Colin kept the cake safe for us to keep the surprises coming. Meg and Kelsey kept the drinks flowing and Huey, Katie, Cameron and Ethan put on a feast to make us full as eggs! I was so inpressed with the service that I made sure to get every name. They really did pull out all the stops. We got everything that we would expect from a.Toby Carvery and more. Such a special evening, I can't recommend the Waterside highly enough.”

  Read more
• M

  miley fowler

  ·2 months ago

  “We really wanted to praise the workers, especially Lucy, Eleanor and Lucas. They created such a nice and bubbly atmosphere and should definitely be praised for their hard work. Eleanor was so kind and humorous and definitely made the meal 10x better. Thank you so much”

• T

  Thetripod 28

  ·2 months ago

  “I dont know where this place would be without kim, today there was a male customer sexually harrasing patrons and staff. Straight away kim kicked him out and barred him, the way he was speaking and what he was saying was unbelievably innapropriate, I can't imagine any other staff member having the guts and follow through to remove someone like that. Never see that woman stop, she is an absolute gem and does an amazing job keeping everything running smoothly. The lunch today was delicious, cooked perfect, quick and easy and the chefs were kind and nice to chat to. Highly recommend waterside, best toby carvery.”

  Read more
• B

  B L

  ·3 months ago

  “We visited the Toby Carvery Waterside earlier today like we’ve done many times before. We were really looking forward to our meal. The restaurant itself was very quiet, with only a handful of tables occupied. We were greeted and seated by a friendly male member of staff, who clearly explained the set menu options and told us we could head up to the carvery station whenever we were ready. However, when we went to collect our food, we were absolutely appalled by the conditions. There were multiple flies landing on and crawling over the uncovered food, and there was no staff member manning or monitoring the station at all. Nothing was covered, and there was no one around to address the issue when we first noticed it. We immediately decided we would not be eating here, as the setup was completely unhygienic and fell far below the basic food safety standards you would expect from a well-known chain. We explained our concerns to the staff member who had seated us, and told him we would be leaving without ordering or eating anything. He agreed it wasn’t how things should be and apologised. It’s such a shame, as the service we received from that individual staff member was polite and welcoming, but food hygiene is non-negotiable. We won’t be returning unless we can be sure these serious issues have been properly fixed, and we’d warn other customers to check the station carefully before dining.”

  Read more