Costa Coffee - Rochester High Street
Quick info
About Costa Coffee - Rochester High Street
Costa Coffee - Rochester High Street is a coffee shop in Rochester at 59-61 High St, where customers order at the counter. Window seats look out over the high street, and a lower ground floor holds additional seating downstairs, which gives the shop room for more guests to sit. The drinks list runs from an Americano and hot chocolate to a Caramel Frappe and other iced coolers, with sweet snacks and sandwiches alongside. A queue forms at the counter at busy times. Dogs are not allowed inside.
Good to know
“Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches.”
- AccessibilityWheelchair: entrance, restroom, seating
Reviews
What reviewers say
Reviewers most often mention expensive hot chocolate and frappes, window view of high street, oat milk surcharge and free WiFi.
What reviewers say
Reviewers most often mention expensive hot chocolate and frappes, window view of high street, oat milk surcharge and free WiFi.
Customer Review Summary
Reviewers most often praise the seating with a view, with window seats looking over the high street and one reviewer pointing out a property featured in a Dickens novel. Open windows leave it airy, a lower floor is described as a place to cool off, and one notes seats are always available. Close behind is the coffee, called reliably good, with an americano singled out, and a few describe a relaxing atmosphere and great staff. Cost draws the most complaints. One reviewer calls a small hot chocolate extremely expensive, another finds the caramel frappe too icy, and another objects to an extra charge for oat milk. Others fault a signage display for spoiling the high street vista, an uncleared lower ground floor with no staff in sight, a broken handle on the men's toilet door, and one server described as rude. One reviewer says a dog was turned away only after the group had queued, and another says a latte rose in price three times in six months.
Customer Review Summary
Reviewers most often praise the seating with a view, with window seats looking over the high street and one reviewer pointing out a property featured in a Dickens novel. Open windows leave it airy, a lower floor is described as a place to cool off, and one notes seats are always available. Close behind is the coffee, called reliably good, with an americano singled out, and a few describe a relaxing atmosphere and great staff. Cost draws the most complaints. One reviewer calls a small hot chocolate extremely expensive, another finds the caramel frappe too icy, and another objects to an extra charge for oat milk. Others fault a signage display for spoiling the high street vista, an uncleared lower ground floor with no staff in sight, a broken handle on the men's toilet door, and one server described as rude. One reviewer says a dog was turned away only after the group had queued, and another says a latte rose in price three times in six months.
Featured reviews
- Google user
“Great Place to sit and look out or go down stairs and cool off, staff are great.”
- Google user
“went in here last week and the girl with the piercings was so rude while i was ordering, definitely avoid going here and if you do avoid any interactions with her. so rude !”
- Google user
“I normally go here with friends to chill out and have a nice discussion, there's always seats available no matter how busy it is in there, the food is consistently good, the drinks are consistently high quality, and very tasty. In a place like Costa you can go on and on for hours while enjoying great food, drinks and a warm atmosphere.”
- Google user
“Confusing dog policy! Deliberately chose Costa as we use them extensively around the country as they are super dog friendly. Went in here, sat down with dog. My friend went to order and they allowed her to queue before reaching the front to tell us that dogs weren’t allowed. I have never known a Costa not to be dog friendly. Stores really need aligning as it is embarrassing to be turned away once we are inside. Found a lovely cafe over the road however who welcomed us for a cheaper price! Not impressed with Costa Dorchester at all.”
- Google user
“This costa has change its menu prices last 6 month 3 times and it keep goes up, the owner thinks people don’t notice. One late was £3.80 he changed it to £4 then £4.20 and now its £4.30”
Amenities
- Wheelchair accessible entrance
Show more amenities
- Accessibility· 2
- Wheelchair accessible restroom
- Wheelchair accessible seating
Location
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