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Papa Raj — Indian restaurants in Plymouth

Papa Raj

Indian restaurantsPlymouth

3.9 out of 5 stars3.9(205 reviews)

Quick info

+44 1752 484040
41 Springfield Rd, Elburton, Plymouth PL9 8EJ, United Kingdom
£10–20

About Papa Raj

Papa Raj is an Indian takeaway in Plymouth, found at 41 Springfield Rd. The food is prepped in pots behind the counter, and customers can walk in and order there. Set meals for one come in a vegetarian version and a meat version, which suits a solo order. Beyond the set meals, the menu includes a Sheik kebab starter, lamb Pathia, lamb Jalfrezi and lamb Tikka Masala, with Sag Aloo as a side. Orders can be placed by phone, through an app or through the website.

Good to know

  • Parking
    Free street parking

Reviews

3.9/5
205 reviews

What reviewers say

Reviewers most often mention lamb jalfrezi, generous portion sizes, vegetarian set meal and sheik kebab starter.

5★
123
4★
23
3★
9
2★
13
1★
37

Customer Review Summary

Diners most often praise the curries, with one family calling a lamb Jalfrezi the best they have had, alongside lamb Pathia, lamb Tikka Masala, Sag Aloo and pilau rice. Reviewers describe the food as fresh, tasty and generous in portion, and a couple of first-time customers say they plan to order regularly. The recurring complaint is timing. Several reviewers report delivery arriving well past the quoted slot, one cancelling and asking for a refund after chasing twice. Another says walk-in customers were served before an earlier order. One reviewer says the phone went to voicemail near closing, then learned orders had already stopped, which differed from the listed hours. Another reports the sheik kebab starter arriving with blackened spinach for the fourth time, and one notes food pots being prepped behind the counter. Still, when a vegetarian set meal arrived with meat, the reviewer says a phone call got the wrong parts replaced quickly and delivered piping hot.

Featured reviews

  • Google user
    “⭐ 1/5 Absolutely ridiculous service. Their Google profile says they close at 10pm. I tried ringing repeatedly at around 9:30pm and every call went straight to voicemail, so I started driving over to get there before closing. A few minutes into the journey, I tried calling again through Apple Maps and eventually somebody answered. I was then told they actually stop taking orders at 9:30pm. I explained that I HAD tried ordering at 9:30pm, but their phone wasn’t working. The response was basically, “we’ve been having problems with it lately.” I only wanted THREE items, I was already nearby and said I could collect immediately. The guy said he’d ask the chef, then came back saying they supposedly didn’t have anything left, couldn’t make the order and didn’t even know whether they’d be opening tomorrow. What an absolute waste of time. If you stop taking orders at 9:30pm, PUT THAT ON YOUR GOOGLE PROFILE. If your phone isn’t working, FIX IT or update your contact details. Don’t advertise that you’re open until 10pm, ignore customers trying to order during your own ordering hours, then turn them away when they finally manage to get through. I’ve used Paparaj plenty of times before, which makes this even more disappointing. It genuinely felt like they couldn’t be bothered to take the order and didn’t want the business. Terrible communication, terrible customer service and a completely wasted journey. Won’t be bothering again.⭐ 1/5 Absolutely ridiculous service. Their Google profile says they close at 10pm. I tried ringing repeatedly at around 9:30pm and every call went straight to voicemail, so I started driving over to get there before closing. A few minutes into the journey, I tried calling again through Apple Maps and eventually somebody answered. I was then told they actually stop taking orders at 9:30pm. I explained that I HAD tried ordering at 9:30pm, but their phone wasn’t working. The response was basically, “we’ve been having problems with it lately.” I only wanted THREE items, I was already nearby and said I could collect immediately. The guy said he’d ask the chef, then came back saying they supposedly didn’t have anything left, couldn’t make the order and didn’t even know whether they’d be opening tomorrow. What an absolute waste of time. If you stop taking orders at 9:30pm, PUT THAT ON YOUR GOOGLE PROFILE. If your phone isn’t working, FIX IT or update your contact details. Don’t advertise that you’re open until 10pm, ignore customers trying to order during your own ordering hours, then turn them away when they finally manage to get through. I’ve used Paparaj plenty of times before, which makes this even more disappointing. It genuinely felt like they couldn’t be bothered to take the order and didn’t want the business. Terrible communication, terrible customer service and a completely wasted journey. Won’t be bothering again.”
  • Google user
    “First time ordering from Papa Raj tonight. Thoroughly enjoyed all food ordered, will be our regular from now on👍”
  • Google user
    “Pathetic ordered over 3 years ago and said I would never order again because of a delay nearly 3 hours to deliver food! And thought I would give it another try today and same again 2 and a half hours still no food delivered! I understand they are busy but why take on orders if you can’t keep to them in the agreed time slot! JOKE!”
  • Google user
    “We are from Worester visiting our daughter who uses Papa Raj regularly. We too have had several meals with her. Last night we had a lamb Pathia, lamb Jalfrezi (best I have had), lamb Tikka Masala, Sag Aloo and pilau rice. All delicious. Thank you.”
  • Google user
    “Order 20 mins early as that will be the time your waiting for your food bit when you get it its excellent - need to sort this out as people came in and ordered whilst I was waiting and got their food before me??”

Highlights

  • Popular for dinner

Amenities

  • Free street parking
  • Delivery
  • Takeout
  • Casual
  • Onsite services
  • Late-night food
Show more amenities
Dining options· 2
  • Dinner
  • Counter service

Location

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