PizzaExpress

Featured reviews

• G

  Google user

  ·1 month ago

  “Very good food and service today from Varun. Service with a smile and everything as we ordered. Great view of the Cathedral from the window seats. The only one issue were the toilets could have been cleaner.”

• G

  Google user

  ·2 months ago

  “Really enjoyed our visit to PizzaExpress! We were greeted by near the entrance which someone had asked where about we would like to sit, which we chose near the window to overlook the view. the pizzas were really tasty, we had a bbq burnt ends and la-rene , and everything came out nice and quickly. Our waitress Millie was friendly, and had checked in on us at the right time, and made us feel welcome. Overall, it was a really nice meal with great service. We’d definitely come back again for another visit!”

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• G

  Google user

  ·2 months ago

  “We will never be returning to this establishment. Our server had a hostile attitude from the beginning. She asked for a drinks order the second we sat down - not an issue, it’s good to be attentive - but she seemed annoyed that we hadn’t decided what to drink yet. From then on, it seemed like we had got on her bad side; she spent the entirety of our stay there pointedly avoiding our table. When she asked how our meal was, she didn’t even wait for a reply before she walked off. It wasn’t particularly busy in her section and she spent most the time chatting with other tables, so we can’t even explain this behaviour to her being rushed off her feet. I ordered a pasta dish; she asked if I wanted garlic bread or salad, so I asked if it would be extra. She scoffed and said “yes” in a way that made me feel stupid and humiliated. I was asking because I genuinely didn’t know. After we finished our meal, she continued to avoid our table in favour of chatting to others, so much so that we had to flag down a server from a different section to ask for the bill. He fetched her, and she wordlessly typed the amount into her card machine and placed it in front of me, without asking how everything was, how we wished to pay or if we wanted to split the bill, which we did. I said we would be splitting and she seemed to also take that personally. We weren’t given a single chance to tell her we’d be paying separately. All in all, the food was delicious and the food runners were excellent - very attentive and cheerful. It’s a shame our server acted like we’d personally scorned her. We even questioned if it was because we’re a gay couple. We will not be returning here.”

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• G

  Google user

  ·2 months ago

  “Visited pizza express last week with my partner, we had mains and a dessert which were very tasty. Our Server Grace was very attentive and ensured we had the best service, I cannot fault her at all. Thank you very much. We will be visiting again!”

• G

  Google user

  ·5 months ago

  “High prices and very slow service. They make milk shakes with ice. I have queried this by email and they clearly stated they do not put ice in a milk shake. 3 weeks later, yes they do. If you are vegan, gluten free, dairy free they do cater for you. Except they quickly run out of stock. It was a warm day for the time of year and the chiller for cold drinks was half empty. Id only go there because I was at the forum and wanted refreshment. There are plenty of other places in Norwich that cater better”

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• G

  Google user

  ·6 months ago

  “Reece was so lovely, very welcoming, and considerate to accommodate every single request. Especially since I had to leave the group earlier, he made sure I got my meal earlier so I could enjoy it. Definitely will be back and recommend”

• G

  Google user

  ·6 months ago

  “Today’s visit was unfortunately not great at all. We use Pizza Express a few times a year and previously enjoyed our visits. I booked in advance and when we got to the top of the spiral staircase, a staff member rudely pointed for us to move over. We were seated at a table that had been quickly cleaned and was still marked. We retrieved the menus ourselves from the welcome station but then had to ask for the children’s menus. The dough balls came and we’re fine but without plates so we used our napkins instead. The pizzas and chips came but we had to request plates. One pizza was very bland and lacked flavour. The other pizza was very oily. The chips were not great at all, very greasy and tasted as though they had been double fried so many of them weee left. We were very disappointed with both the service and food and unfortunately would be very reluctant to use this restaurant again. Incidentally, I never leave bad reviews but felt this feedback was necessary”

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• G

  Google user

  ·1 year ago

  “Pizza Express is a great treat for the family. Everyone's favorite food is pizza so we all have a great time with great food. The service is good and accommodating to young children.”

• G

  Google user

  ·1 year ago

  “Sophie and Grace helped support a massive charity fundraising event by providing pizzas for the hungry and cold volunteers. Fantastic pizzas, lovely people and great that they were able to help pitch in and support fundraising for Star Throwers. Thank you!”

• G

  Google user

  ·3 years ago

  “The food was delicious, we had a sloppy guiseppe and a calzone which were both really nice. Pizza was a touch overdone, but the flavour made up for it. Had the hot honey dough balls, which was a combination that I never thought would work, but I was definitely wowed! The billionaires sundae was incredible, I've never tasted something so delicious! The service, however, wasn't great. The young girls who worked there all looked really miserable as if they had better places to be! It was a shame as it definitely let the whole meal down with the food being wonderful.”

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