Eagle Pizza

Featured reviews

• Y

  Yashwanth B

  ·1 month ago

  “I have ordered from here some hundreds of times, and I have to say that the food itself is decent. However, the delivery service is has become absolutely appalling. The delivery person behaves as if we are begging him for the pizza. He has zero sense of customer service, basic courtesy, or even common sense. I ordered a pizza yesterday. The delivery driver reached our apartment and called me. I told him that I was outside and that my wife would come down to collect the order. She immediately started coming downstairs. It had barely been 3 minutes when my wife called me and said she couldn't find him. Of course, he was sitting inside his car, as he apparently always does, expecting customers to somehow identify his car and come knocking on every door looking for him. I tried calling him back on the same number he had just called me from, but it redirected me to an automated system telling me to contact the restaurant through their own app although I had ordered through Uber. I went into the app to figure out how to contact him. Meanwhile, he called me again and started shouting at me, asking whether we were actually going to come and collect the pizza. I told him that my wife had already been waiting outside, that she was pregnant, and asked whether he was still sitting in his car. He rudely replied that I should have told him that and then hung up. What happened next was even worse. He went to my pregnant wife and started shouting at her, telling her that I should have given her his details. Where exactly was I supposed to get his car number? Or his mobile number? He was the one who called me. We live in an apartment building with a reception area. The most basic thing a delivery driver could do is wait there, get out of the car when he sees someone coming downstairs looking for a delivery, or simply communicate properly with the customer. Instead, he sat in his car and then had the audacity to shout at both me and my pregnant wife. And regardless of whatever misunderstanding occurred, there is absolutely no excuse for speaking to a pregnant woman in that manner. Experiences like this make me seriously question whether I want to continue ordering here. The food may be decent but it does not make up for such a terrible delivery experience and complete lack of basic courtesy. I sincerely hope someone from Eagles Pizza speaks to this driver and makes him understand how delivery actually works and, more importantly, how to treat customers with basic human decency.”

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• S

  Samir

  ·2 months ago

  “One of the best pizza shops I’ve had , they are so generous with the portions and even threw in extra dips . Ordered off uber eats and requested extra olives hench the picture ! Would 100% recommend u guys to try !!!!!”

• B

  Balu

  ·4 months ago

  “★☆☆☆☆ Avoid at all costs. My experience with Eagle Pizza was nothing short of disgraceful and was one of the most appalling customer service experiences I have ever encountered. I placed an order through their app late at night, payment was taken immediately, and the order never arrived. As a result, I was left waiting for food that never came and ultimately went hungry that night. What makes this even more unacceptable is that there was no effective way of contacting the business to resolve the issue at the time. Once they had taken my money, they were effectively unreachable. I was only able to make contact the following day, expecting at the very least an apology and some assistance. Instead, I was met with appalling customer service. The employee I spoke to was dismissive, unhelpful, and showed little interest in resolving the situation. Most astonishingly, they were unable or unwilling to provide the name or contact details of a manager so that I could formally escalate my complaint. Businesses can make mistakes. Orders can occasionally go wrong. What separates professional businesses from poor ones is how they deal with those mistakes. Eagle Pizza failed at every stage. The order was not delivered, there was no communication, no accountability, no meaningful customer support, and apparently no proper escalation process. Taking a customer's money, failing to deliver the order, leaving them hungry for the night, and then providing such shockingly poor customer service the next day is completely unacceptable. This was an incredibly frustrating, disappointing, and infuriating experience. The service was unreliable, unprofessional, and utterly incompetent. I have ordered from countless restaurants and takeaways over the years, and this ranks among the worst customer experiences I have ever had. Based on my experience, I would not recommend Eagle Pizza to anyone. Avoid at all costs.”

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• M

  Mudassir Raza

  ·4 months ago

  “Food is good but buy 1 get 1 is not true. It's 6.99 GBP for one 10 inch pizza and 10.99 GBP for two 10 inch. So, please advertise correctly and not try tricks to get sales.”

• D

  Damian Martuccio

  ·5 months ago

  “We ordered through just eat. Pizza was okay, wings were nice, unfortunately one of the chicken wings came raw. We noticed halfway into biting it that something was off.”

• B

  bups ss

  ·6 months ago

  “When this place first opened, the pizzas and service were great. Unfortunately, my last two visits/orders have been really disappointing. On one occasion, the pizza came with the wrong topping, and the overall quality just wasn’t the same as before. I gave them the benefit of the doubt and ordered again, but sadly, the pizza quality still wasn’t the best the second time. It’s a shame because it started off so well, but after two poor experiences, I don’t think I’ll be ordering again.”

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• B

  biradar rohan

  ·1 year ago

  “Waste of ordering from this restaurant they not even deliver proper way see how they delivered my order and they never pick the call bullshit guys waste of money late delivery”

• M

  Maham Hayat

  ·1 year ago

  “Writing this review after ordering from this place for weeks and they have not disappointed at all. I think it’s the best Asian style pizza I have come across in MK. The pizzas are fresh and steaming and the sides are great as well. They delivery is very quick and the guys are really nice. Especially like the Asian special and chicken tikka pizza”

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• A

  Abigail Woolford

  ·2 years ago

  “Hands down the best pizza in MK I’ve ever had. 18 inch pizzas, quality is amazing. Lots of cheese, toppings cooked well and seasoned. Great pricing and delivery just eats was an outstanding service too. Highly recommend the sides were incredible too, potato wedges finally soft and fluffy rather than hard like dominoes and Pizza Hut. Just over the moon with it! Keep going like that and you’ll definitely be hearing from us again.”

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• P

  PC Construction mk

  ·2 years ago

  “Super fast delivery 👌, the food was honestly rather perfect which I was not expecting.. no offence lol I see some of the reviews and was on the fence.. the dough was so so fresh the chicken strippers was cooked perfectly and tasty. My pizza as a whole, wiped the floor with other cheaper pizza places in and around MK. I will be ordering again 100%.. I'm just a guy who likes my food and trust me this is a Bang for the buck! Especially what I ordered.. meat feast pizza and chicken strips. I ordered for delivery and showed up within 30 minutes.”

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