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New Sunrise — Chinese restaurants in Lossiemouth

New Sunrise

Chinese restaurantsLossiemouth

4 out of 5 stars4.0(120 reviews)

Quick info

+44 1343 812268
9 Queen St, Lossiemouth IV31 6NU, United Kingdom

About New Sunrise

New Sunrise is a Chinese takeaway in Lossiemouth, found at 9 Queen St. The menu includes chow mein, which can be ordered plain or with beef, and also mini veggie spring rolls. Payment is cash only, and no signs about payment methods are posted, so customers should bring cash with them whether they order at the counter or by phone. A queue often forms at the counter, so expect to wait your turn there.

Menu & Prices

207 dishes
  • Hot Mixed Platter
  • Special Mixed Platter
  • Salt And Chilli Box
  • Crispy Aromatic Duck 1/4
  • Crispy Aromatic Duck 1/2
  • Crispy Aromatic Duck Whole
See full menu & prices →

Reviews

4.0/5
120 reviews

What reviewers say

Reviewers most often mention chow mein, spring rolls, salt and pepper king prawns and crispy chicken honey chilli.

5★
70
4★
20
3★
7
2★
6
1★
17

Customer Review Summary

Chow mein is the dish reviewers name most, and it divides them. One diner enjoyed plain and chicken chow mein with sweet and sour chicken balls and mini veggie spring rolls, calling it tasty, not greasy and good portions. Others received dry, meatless noodles, or a "plain" order that arrived with beansprouts and onion despite a stated dietary need, with a promised replacement that never came. Close behind, happier reviewers praise salt and pepper king prawns and crispy chicken in a honey chilli sauce, and describe quick service, piping hot food and a kind lady behind the counter. The complaints carry nearly equal weight. Reviewers describe soggy, fat-dripping spring rolls, a chicken dish with no chicken, tasteless soup, and reheated food with brittle chips that was recooked only after an argument. One reviewer reports ending up in hospital after an earlier pork order. Another found staff rude when asking about a sauce, and one waited in a long queue only to be told at the till that it was cash only, with no sign saying so.

Featured reviews

  • Google user
    ““New Sunrise”? No, “Future Sunset”… It’s embarrassing to find a takeaway where there isn’t a single notice, sign, instruction or alert for customers about payment methods. So you wait half an hour for the queue in front of you to clear, your turn comes round, you place your order, you spend half an hour asking how this dish is made, how that one is made, and so on, and, after half an hour of intense conversation, with a queue behind you that’s gradually getting longer, when it comes to paying, you’re told, ‘No, cash only!’. It’s embarrassing for a business in a tourist area – which, in theory, welcomes tourists – to handle its customer relations in this way…”
  • Google user
    “Out fave takeaway and we'll miss it now we've moved, amazing Salt N Pepper king Prawns and the Mrs love their Crispy Chicken in a Honey chilli sauce ..”
  • Google user
    “Second time ordering. First time was pork and ended up in hospital. Tonight ordered soup.....I received tasteless warm water. I also ordered a beef chow mean.....I received noodles....dry, meatless, vegetable less noodles. An absolute ripped off and the takeaway should be ashamed. Keep away. Two stars was a typo. Zero confidence in this takeaway.”
  • Google user
    “Don't know what happened here. Used this place for years. They gave us reheated food. Clearly leftovers. Chips had and brittle and noodles more like mash. Vile. Took it back and they re cooked order after an argument. Still very poor quality. Will never use again”
  • Google user
    “We ordered meals for two - chicken with bamboo shoots and water chestnuts, and black bean beef and peppers. Also ordered spring rolls. The spring rolls were dripping in fat, soggy and tough - quite disgusting. The chicken dish didn't co tain any chicken at all, just vegetable and tasteless. The beef dish was just OK - nothing special, meat a bit tough. Waste of money. Would not recommend.”

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