Mason + Rye

Featured reviews

• M

  malwin moe

  ·1 month ago

  “I'm afraid to say many things need improvement at that Cafe. I didn’t enjoy my breakfast at Mason+Rye; the staff members are unprofessional and rude, and they don't know how to serve the food. I paid £5 for a cold sausage roll, straight from the fridge.”

• A

  A J

  ·2 months ago

  “Classic fruit scone with clotted cream and strawberry jam, with an Earl Grey Tea with a spot of milk on the side... lovely!”

• R

  Rachel Parry

  ·2 months ago

  “Purchased a tandoori chicken bacon Caesar wrap to take away. There didn’t appear to be any dressing/sauce or bacon included and it had lots of added cubes of bread!! Attached is a photo of the bread that was inside one half of the wrap! If I’d eaten it in there l, I would have taken it back to the counter!”

• S

  Säde Corana

  ·3 months ago

  “I really enjoy visiting Mason & Rye at Bentalls/Fenwick. The food is excellent — filling, great quality, and very good value for money. It’s a lovely place to take a break while shopping, and the atmosphere is calm and relaxing despite being located next to a busy furniture department. The staff are generally attentive and welcoming, and the service adds to the overall experience. One small area for improvement is that occasionally some interactions can feel a little too familiar, even when there hasn’t been much previous interaction with a customer. Friendly service is appreciated, but maintaining a balance and allowing customers to enjoy their meal and their own space is equally important. Overall, Mason & Rye offers great food, a pleasant atmosphere, and a nice escape from the busier parts of the store. The quality of the food and the relaxed environment are definitely the highlights, and I would happily return.”

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• V

  Vlad Goncharov

  ·7 months ago

  “Absolutely loved this cake shop! I had the chocolate salted caramel cake and it was incredible – perfectly moist, rich, and full of flavour without being overly sweet. You can really taste the quality. Also, mentioning the service from Gina, Veronika and Helen were all super friendly, welcoming and genuinely lovely.”

• J

  jessie l

  ·9 months ago

  “Disappointing experience. The scone was extremely dry and the service lacked basic manners. The staff would definitely benefit from some training”

• N

  Nighat Rashid

  ·10 months ago

  “The food looked delicious, but the experience was anything but. My sister ordered two Eggs Florentine and one scrambled egg with smoked salmon, along with one coffee. Later, we ordered three more coffees. With the very first bite of the Eggs Florentine, I felt grit — at first we thought it might be chilli flakes or something similar, so we tried to continue eating. But the grit was in every single bite. It was clearly from spinach that hadn’t been washed properly. When we told the staff about the grit problem — even while ordering the additional coffees — they completely ignored my sister. I was genuinely disgusted by both the service and the food.”

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• K

  K HS

  ·11 months ago

  “The cake here was amazing! Would’ve eaten the entire counter if I could! But the coffee was terrible, I couldn’t get past a sip. I think it’s because it was flooded in milk. Also didn’t love the cup it was served in, cute and quirky colour, but the sizing was way off. This was probably the reason for the excess of milk which was used to make the cup look full and I couldn’t taste the coffee at all as a result. I would go here again for the cakes and the staff were really lovely but I wouldn’t get the coffee again.”

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• I

  Izaura I

  ·11 months ago

  “Absolutely outstanding experience at Mason + Rye! The food was delicious — beautifully presented, full of flavour, and clearly made with care. The service was just as impressive — friendly, attentive, and perfectly timed without ever feeling rushed. The atmosphere is warm, stylish, and welcoming — a great spot whether you’re stopping for a bite or enjoying a longer meal. A special mention to the two managers, Nikoleta and Veronica, who truly went above and beyond to make sure everything was perfect. Their professionalism and genuine hospitality made the evening extra special. Highly recommend — can’t wait to come back!”

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• K

  Kashif Hussain

  ·1 year ago

  “Kingston always buzzing with people, and it’s easy to see why as it has a bit of everything. During our visit to The Bentall Centre, we stopped by the Mason + Rye to try their Chocolate & Salted Caramel cake along with a Matcha Latte. The cake was fresh, rich, and full of flavour. The Matcha, on the other hand, was decent. Nothing to rave about, but it did the job. The place itself has a great vibe, spacious seating and a relaxed atmosphere, which makes it a nice little spot to unwind. It is a bit on the pricier side compared to other places, but considering the quality of the cake and the overall setup, it’s still a solid option if you’re after a quiet break with a treat.”

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