Shapla Indian Restaurant Inverness

Featured reviews

• G

  Google user

  ·1 month ago

  “Must go! Hidden Gem in Inverness - good traditional Indian food and one of the moste scenic views of all restaurants of the city. You will enjoy the great view - good prices - and food is ok as well. If you are lucky, you will be served by Suhag, a very attentive and nice waitor.”

• G

  Google user

  ·2 months ago

  “The Indian food is wonderful and comes out quickly but the service needs some work. There’s a dedicated vegetarian section but it’s not labeled with vegan options so just discuss with your server. A different server took our drink order than who brought our order so since my brother ordered a coke and a bottle of water and I ordered a glass of water, I was given a glass of ice with lemon but no water. I asked our server who brought the drinks if I could get a glass of water when he brought the food but he proceeded to dry dishes at the bar. About 10 minutes after we got food, I was able to catch him again and asked for water for a 3rd time and was finally able to get it but he didn’t seem to recognize that he forgot to get water from my 2nd request for water. Our server was often seen back in the kitchen so he was hard to get ahold of so we ended up asking another server for our check. If you try to go to Inverness for dinner in busy restaurants, I would recommend making a reservation since 2 places we tried were fully booked and a 3rd place had a 45 minute wait so we ended up going here which had no wait but the service explains why.”

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• G

  Google user

  ·2 months ago

  “My visit was the worst food experience I've had at this restaurant. The biggest issue was that the manager seemed to have no understanding of authentic Indian food or what "spicy" actually means. We specifically ordered spicy dishes, but the chef prepared them sweet instead. When we spoke to the manager, he insisted that the food was spicy and tasted good. It was surprising that he confidently claimed it was spicy without even tasting it himself. We then ordered a biryani and again requested that it be made spicy. Instead of preparing it properly, they served poorly cooked rice with red chilli powder sprinkled directly on top. That is not how spicy biryani is made. It showed a complete lack of understanding of Indian cuisine. The food quality, the way our concerns were handled, and the manager's attitude made the entire experience very disappointing. We expected much better service and professionalism. Unfortunately, this was one of the worst dining experiences we've had, and we would not recommend this restaurant to anyone looking for authentic Indian food. I can’t upload without star or negative star otherwise I give zero star to this restaurant.”

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• G

  Google user

  ·2 months ago

  “Worst and pathetic experience. Yesterday we went there for dinner to celebrate our friend’s birthday. We ordered 2 curries and clearly mentioned to make spicy but we received sweet. We spoke with owner and he answered rudely that we ordered sweet not spicy and offered green chilies, however chilli also given very late. Again we ordered one more curry and rice again mentioned make it spicy. But they added red chilli powder and made it very spicy out of anger. We complained again but they rejected over complain and told us that owner will not listen any thing and he will not be involved. Very pathetic customer service and food was very bad. They even don’t know Indian taste.”

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• G

  Google user

  ·2 months ago

  “Worst experience I would suggest to all customers who is thinking to go for eat in this restaurant We go for dinner and we ask for spicy curry and we receive very sweet curry and also we share this experience to there staff and his reaction is OK IT’s FINE, after that we order again one curry which is without proper cook and uncooked spices which is burn straight my stomach And maybe that’s the reason restaurant is very empty I would suggest go to authentic Indian restaurant not like that restaurant which just put the poster like INDIAN RESTAURANT. Also i give one star otherwise i can’t post this review Not deserve any star”

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• G

  Google user

  ·4 months ago

  “I asked for a table by the windows with a great view over River Ness to the lovely old buildings across the river. The staff were great, friendly, efficient and very helpful The food was delicious, papadums with the pickle tray, the mint sauce was the best. My lamb pasandra was delicious. Only negative there is little to suggests its an Indian restaurant other than one picture on the wall.”

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• G

  Google user

  ·7 months ago

  “Ordered and within 15 minutes it was ready. Chicken korma, special rice and nan. The nan was amazing!! Chicken korman flavoursome and the sauce was great. Chicken was a little dry and tasted fruity inside but honestly I still demolished it. Looks nice inside but I only went in to collect order. £19 for my order and got a free can of ginger beer and popadum”

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• G

  Google user

  ·9 months ago

  “The food was really good—fresh, tasty, and well made. Everything came out just right and we enjoyed every bite. The waiter suhal was awesome too—super friendly, helpful, and made the whole experience easy and comfortable. Great service and great food. Would definitely come back!”

• G

  Google user

  ·1 year ago

  “Great location. Highly recommended for dinner to see sunset. Foods are high quality and good value. We ordered lamb jelfrezi and the meat was so tender. And not spicy at all. Staff are so accommodating. Why fight for restaurants served fish and chips? Try this place instead.”

• G

  Google user

  ·2 years ago

  “We really enjoyed the food and the view. The food was rich in flavour, fresh spices. We had three vegetarian dishes, while rated ‘medium spicy’ compared to the Indian food back in the Netherlands not as ‘hot’ but certainly lots of flavour. The waiter was polite and helped with questions concerning food allergies. They made ice-tea for my daughter which she really enjoyed.”

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