PizzaExpress

Featured reviews

• K

  Keira P

  ·3 weeks ago

  “If I had to pick a favorite pizza restaurant in the world, it would be this one. I thoroughly enjoyed the pepperoni pizza and garlic bread. And this was the first place Ive ever had goose berries! The service is usually good and the restaurant has always been presentable and clean when I have dined here.”

• P

  Pam Holmes

  ·1 month ago

  “Took my 2 nieces here for tea, kids menu was excellent, food was great quality and arrived quickly. Exceptional service from Sarah! Thoroughly recommend!”

• D

  Declan Pearson

  ·1 month ago

  “Me and my girlfriend had gone for dinner tonight and the service throughout the whole of the night was nothing shy of terrible. As soon as we walked in It took about 5 minutes for us to get seated although it not being busy whatsoever while also having a table pre booked. When then got showed to our table and it was the smallest table in the whole restaurant despite a lot of other tables being empty. The waiter who I’m under the impression was the manger took our order and forgot our drinks we had the most simple drinks on the menu (water). When our pizza arrived it was next to impossible to cut as we had been given the most dull wobbly pizza slicer I’ve ever handled it was a nightmare. And finally at the end of our meal the same woman brought the card machine over and I had pressed the no tip option and the waiter Yanked the card machine off the table did not say thank you or goodbye and stormed off to another table with no hesitation. Overall terrible experience overpriced to hell aswell will not be returning”

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• H

  Hermann Rowinski

  ·2 months ago

  “We visited Pizza Express for dinner last week. The food was great, Came out hot and quickly. The staff were very friendly and made sure the childrens food came out first. Christian really looked after us.”

• A

  Aaron

  ·2 months ago

  “Pizza Express in Harrogate was a disappointment. While the location is good, located in the town centre on Albert Street, I was disappointed with the overall food quality and waiting times. I ordered a Gluten-Free Pollo Ad Asta with a peach iced tea and a portion of gluten-free dough balls, and I added a pesto dip. It can be a little pricey here, but the Pizza Express Club offers can help a lot, so on this occasion I only paid for my pizza, as the extras were free - but I do feel the pizzas are priced high enough that you’re technically paying for at least some of the extras anyway and need a promotional offer to make it affordable. I had a really long wait for my pizza, and ended up waiting around 40-45 minutes, but when it was served it was severely overcooked; it was almost black and didn’t look appetising at all, it had also become hard and difficult to cut into. I originally planned to eat the pizza as I was tired and hungry, but it was inedible. The dough balls were also badly burnt on the bottom, so I had to send these back too. Luckily, when my food was remade, the wait wasn’t too long, but again it felt like they’d rushed my food; the new dough balls were undercooked and had no colour to them whatsoever, and the pizza’s tomato sauce was still wet, the quantity of toppings was stingy, and adding insult to injury, they were poorly distributed. If I had to describe the second pizza in one word, I’d say - edible - something I ate because I was so tired and hungry, not out of enjoyment. Stock of certain items could be better, as I overheard they’d run out of gluten-free bases while waiting for my refired pizza. Unfortunately, Pizza Express is a brand that I used to love, but based on a couple of my recent experiences at their restaurants, including this one, it seems their best days are behind them, and I wouldn’t return to this particular location.”

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• H

  H Coops

  ·3 months ago

  “We had dinner at PizzaExpress last night and really enjoyed it. It was quite busy, but the service was still really good and the staff were attentive throughout. There’s a great choice on the menu, so everyone can find something they like. My husband’s pizza wasn’t quite right when it first arrived as the base was a bit soggy. We mentioned it to our waiter, who was brilliant. He apologised, took it straight back to the kitchen and arranged for a fresh one, which arrived really quickly. It was great that the staff came back afterwards to check that my husband was happy with the replacement, which he was. It’s always nice when a restaurant deals with a problem so well rather than pretending it hasn’t happened. Overall, a really enjoyable meal with excellent customer service, and we’d happily visit again.”

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• K

  Katie O'hara

  ·4 months ago

  “Perfect Birthday Celebration! I hadn't been to PizzaExpress in years, but we went on a Monday night for a friend’s birthday, and it was absolutely fantastic! The food was incredible—the mushroom pizza on their classic thin base was so delicious. What really made the night, though, was the wonderful service. The waiting staff were incredibly friendly and attentive, going above and beyond to make it a really special birthday meal for our friend. I would definitely recommend PizzaExpress for a great evening meal out, and I’ll absolutely be going back soon!”

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• J

  Jimmy Nguyen

  ·8 months ago

  “Avoid this place at all costs. I ordered and paid £21.35 for an extra large 13'' pizza and a halloumi sharer for collection on Justeat to celebrate my wife's wedding anniversary which was apparently ready for collection for 5pm with the expectation that it would be fresh and 'hot' Wow was I wrong. Why? My order - 789084836 apparently didn't show up on their system so they had to get the manager who very rudely took my phone off my hand to look, and didn't even have any sympathy or apology for my apparent missing order. He told me that it would be ready made fresh within 15-20 minutes. So I waited in the car and even paid for parking when it should have been a collect and go. I was treated like rubbish when I walked through the door under the assumption that I was a delivery driver when it was my own order that I had paid for. Shockingly poor customer service from all levels. I didn't get my order until 17:45pm and she handed me over a lukewarm box of haloumi and a cold pizza box. No apologies, nothing, heres your food. Not made fresh as promised. Even though I stored it in a thermal bag and drove 5 minutes home, the pizza was disgustingly cold and undercooked, very doughy, found a fluffy olive on my pizza which looks like it was stuck on cardboard and then put on the pizza, the halloumi is soggy, greasy, salty and absolutely disgusting. Food at this temperature between 5c and 63c is considered the danger zone and is a major hygiene risk where bacteria grows the fastest, and has made both myself and my pregnant wife feel quite sick after trying this so we had to bin it. Next day we both got food poisoning and diarrea, so thank you very much for ruining our night. Reported to NYC.”

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• S

  Simon Page

  ·1 year ago

  “Popped in for a sneaky pizza on the way home. We received a warm welcome, and we're looked after throughout the meal very well. We had a couple of Romana pizzas, both were hot, tasty and deliciously thin. With the app the meal was a reasonable price. ( To be fair they're not expensive anyway but it's nice to feel you've saved a few quid) It was relatively quiet for a Friday night, although it was around 8:30, perhaps it's busier earlier in the day.”

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• M

  Mrs S

  ·1 year ago

  “Excellent. Lovely staff, great food, nice and clean restaurant. Great price using my gold member rewards. Travelled over on the train for a day, despite having this restaurant where we live, as a treat and we loved it!!”