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Novo Lounge — Restaurants in Harlow

Novo Lounge

RestaurantsHarlow

4.3 out of 5 stars4.3(291 reviews)

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Quick info

+44 1279 701366
Novo Lounge, THE WATER GARDENS, Harlow CM20 1AQ, United Kingdom

About Novo Lounge

Novo Lounge is a restaurant in Harlow, open daily, with a menu that runs from breakfast and brunch to tapas and small plates. A Mediterranean mezze grill sits on the same menu as Louisiana BBQ wings, and cocktails are served alongside the food. Vegan and vegetarian options are listed, and a separate menu covers allergy requirements. The week has its own events: a Thursday Quiz Night, a book club night and a Salsa Dancing night. Board games are on hand for guests who want something to play, and dogs get a water bowl of their own. Churros are the dessert on offer.

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Reviews

4.3/5
291 reviews

What reviewers say

Reviewers most often mention cocktails, quiz night, mediterranean mezze grill and vegan and vegetarian options.

5★
199
4★
39
3★
18
2★
9
1★
26

Customer Review Summary

Reviewers most often point to a relaxed, warm atmosphere that suits families, dogs, date nights and group get togethers, with the cocktails and Thursday Quiz Night singled out as the fun extras. On the food side, the Mediterranean mezze grill is praised as generous and good value, alongside the Louisiana BBQ wings, roasted red pepper queso, churros and a Buddha bowl with chicken, pickled vegetables and Persian grains. Staff are described as friendly, welcoming and polite, though one reviewer calls the food only OK. Close behind is a recurring kitchen complaint, mostly at breakfast and brunch. Diners describe overcooked eggs where poached or runny was expected, an egg salmon dish with very little salmon, cold beans, burnt halloumi fries and cauliflower sent out burnt. One reviewer says a server was seen laughing about their complaint. Another describes a vegan breakfast that came back wrong three times, first with egg on it, then with milk butter on the toast, then missing beans and two mushrooms.

Featured reviews

  • Madi
    “Amazing menu. Lots to choose from, with vegan and vegetarian options as well as a separate menu for allergy requirements. Atmosphere is brilliant, relaxed and wonderful decor. Dog friendly and great for families. Natalie is the most wonderful and kind person you will meet. Attentive and welcoming to all. Nothing is ever too much of a bother for her and she is hilarious. An absolute credit to the place. I can easily spend all day here because of her mannerism alone.”
  • Lisa Mann
    “Absolutely love Novo Lounge! Great for any occasion whether it’s breakfast or lunch with the children, hen dos or group get togethers. The cocktail offer is brilliant and I’ve definitely taken full advantage of it — every one I’ve tried has been lovely. The food is really nice too, I’ve had both the breakfast and tapas and would highly recommend both. Good value for money, friendly and approachable staff, and always a great atmosphere. Highly recommend!”
  • Verity Babb
    “Loved the service tonight from the girls. Zoe, what a lovely lady and the other bar girl she was lovely to think it was Liz on tonight ❤️ I always come here always make me feel welcome. Thank you. cya all soon 😘”
  • 1999Goose99
    “Went for a meal out at Novo lounge with a few friends and my partner. The food was decent, very similar to the other 'lounge' restaurants I have been to. All staff were polite and helpful.”
  • Joel Carter
    “This place has gone down hill. Not overly impressed with the lack of communication when low on stock or the fact someone had enough time and energy to burn cauliflower then still send it out like that was fine to do so. The last time I was here to eat in, I ordered a vegan breakfast. The first turned up with egg on it. The second try had milk butter on the toast and the last try was missing beans and two mushrooms. I was not happy then to top it off the excuses came flooding in. Would have been better to get the order correct before trying to blame someone not at the table to defend themselves (I.e the chef) No confidence to come back anymore. The fun is over”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

“Our Lounge is a home from home, offering delicious food and drinks, all day, on your doorstep. We exist to bring people together and our unique atmosphere changes hour by hour with each new wave of customers. We are proud of our Lounge and its community and our aim is simple: every customer leaves happy. If you'd like to have a closer look at our food and drinks range, see our menus - we even have our very own gluten free and vegan menu. We have board games for big and small guests, toys for the really wee ones, and even refreshment for our canine guests. Old or young, big or small - just pop along and we'll look after you!”

  • Accessibility
    Wheelchair: seating

Amenities

  • Wheelchair accessible seating
  • Assistive hearing loop
Show more amenities
Accessibility· 3
  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible washroom

Location

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