KFC Glasgow - Argyle Street

Featured reviews

• G

  Google user

  ·1 month ago

  “One of the gravy portions was actually expired in 2014, as shown in the picture. The food was extremely greasy, and I genuinely couldn’t believe that gravy could supposedly stay fresh for 100 years! Especially as someone who also works in the food industry, I was genuinely shocked by this. They also told me that after 7 pm, they don’t provide trays for eat-in customers because it’s supposedly company policy. On top of that, access to the toilets on the second floor was blocked off with a barrier gate, which was very inconvenient for customers.”

• G

  Google user

  ·1 month ago

  “Our order was prepared quickly. Nice place but they seemed short staffed as quite a number of tables hadn't been cleared. There were trays with leftovers on some tables. The bins were also full... otherwise it's a nice place to grab a quick bite.”

• G

  Google user

  ·2 months ago

  “I appreciate that the disabled and parent-and-child toilet is kept locked to prevent misuse. Unfortunately, the customer service from the lady wearing the hijab at the counter was disappointing. I was with two toddlers and politely asked if they could use the toilet, but I was simply told to go upstairs. I explained the situation and was happy to wait while one or two customers were served, but instead of listening, she became dismissive. It was only after the situation became heated that she called a colleague. It was clear she couldn’t handle the pressure. I understand it was busy, but that’s not an excuse for speaking to customers like that. A calmer and more respectful approach would have resolved the situation without any issue.”

• G

  Google user

  ·3 months ago

  “The manager is this kfc is shocking. Hides behind her staff then pops up eventually and tells you to get out. Thankfully the security can put the orders together and got my food in the end. Absolute joke and not the first time I’ve seen this “managers” shocking customer service first hand. Will never be back.”

• G

  Google user

  ·3 months ago

  “Last night at just after midnight, my friend and I went to get some food. It was busy, however I was absolutely horrified at the way 2 staff members spoke to 2 "just-eat" delivery men! There must have been 60 people waiting for food, so i appreciate staff may have been stressed (thoughjudging by their pace they didnt seem to be in any hurry) One of the men in particular, was publicly shouted at by a female member of staff. Another female member then came from the kitchen area verbally attacking him as well- both of whom tried to humiliate him in front of 50-60 people, all because after 15-20mins of him patiently waiting to collect the order, he asked them where the order was. They then refused to give him his order to deliver, so he wasted 30 mins of his time. About 10 mins earlier, the first female worker did the same with another food courier, refused to give him the order all because he asked where it was! May I add, both occasions, the food courier men were of black origin. Had I had battery on my phone, I would have recorded the incident and reported it, as I really felt it was very very unprofessional, and dare I say, possibly a racial incident. For the record, I am a white british male. I really hope that management see this, watch the cctv and hopefully fire the two awful women who played god with 2 guys simply trying to do their job in delivering. Shame on you KFC for employing these people..”

• G

  Google user

  ·4 months ago

  “Hello, I would like to submit a complaint regarding an employee working the night shift at this branch. She was wearing glasses and was a bit overweight. At the time, there were only around three customers in the store, and when I politely asked her to bring the order, she started shouting and using offensive language. I remained respectful and did not respond in the same way. Her behaviour was very unprofessional and seemed discriminatory, as she was shouting at other customers as well. I kindly ask the management to review the CCTV cameras and take appropriate action regarding her behaviour. Thank you.”

• G

  Google user

  ·4 months ago

  “​I waited for 1 hour to collect an order that was shown as "READY" on the app. Both of the young ladies working there were very rude and disrespectful. They were completely abandoning the deliveries and stacking up the orders while they dealt exclusively with walk-in customers. By the time I finally got my order an hour later, it was as cold as ice. 🧊”

• G

  Google user

  ·6 months ago

  “I got a free milkshake for this :). Customer service was really good, chicken was pink though”

• G

  Google user

  ·7 months ago

  “I think I fell in love with the Zinger rice bowl when I had it for the first time at the KFC outlet in High Wycombe Buckinghamshire two weeks ago. But subsequent KFC outlets I have visited like this one on Argyle Street don't seem to get it right. The zinger chicken wasn't crispy and the charred sweetcorn was too cold, it didn't compliment with the rice and soaked up the chicken. The chicken fillet from the High Wycombe outlet was laid on the rice with the siracha sauce while this outlet had theirs cut up and put to the side of the rice. No uniformity across outlets. Sadly they didn't have honey drip wings, they were out of stock? Is that possible? The ambience was fine but noisy been in the city centre. I liked the caramel crunch kwench milk shake but it was too sweet for me though. Average dinner after a long day!”

• G

  Google user

  ·1 year ago

  “KFC 🍗💧 Oh, my luck the day I decided to treat myself with a crispy KFC meal… I thought I’d enjoy something satisfying for the soul before the stomach. But sadly, what I got was a chicken piece drowning in an ocean of oil — even the wrapper looked like it gave up and sunk with it. 😩 The chicken itself was somewhat good, the taste was okay. But the amount of oil was just overwhelming! It was like the meal had been fried twice just to make sure the oil shows up strong in every bite. I really hope KFC management takes this seriously: please reduce the amount of oil, or at least try to serve meals where the oil is almost nonexistent. We love the flavor, we love the crunch — but we love our health more. Can we get a “Low-Oil KFC” option? Or is that just a distant dream? 😅 #KFCWithoutOil #TheOilAteMeBeforeICouldEat”