On The Waterfront
Quick info
About On The Waterfront
On the Quay in Exeter, On The Waterfront is a pizza restaurant and bar set under the brick arches of a 19th-century warehouse. Orders are placed through an app at the table, and the menu runs through dough balls, the pizza dustbin 16", and wild mushroom riggies, alongside gluten free pizza options and sides like chips and coleslaw. A Bottomless Brunch runs with entertainment included. The restaurant takes walk-ins, though a table can also be booked ahead. Seating extends outdoors at the front, with tables set close together. A service charge is added to the bill.
Good to know
“Bar and pizza restaurant set under the brick arches of a 19th-century warehouse on Exeter Quay.”
- ReservationsWalk-in only
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
Reviews
What reviewers say
Reviewers most often mention dough balls, 16" pizza dustbin, slow service and wheelchair accessibility issues.
What reviewers say
Reviewers most often mention dough balls, 16" pizza dustbin, slow service and wheelchair accessibility issues.
Customer Review Summary
Pizza draws the most praise here, with the pizza dustbin 16" and dough balls singled out repeatedly alongside sides like coleslaw and chips, and gluten free pizza options also noted with approval. Several diners mention friendly, hardworking servers stepping in to cover tables and check on them, and one describes a free drink offered for a Mother's Day visit. Close behind the praise is a recurring complaint about slow, uneven service: orders arriving separately or over an hour late, fries returned after being forgotten, and one large pizza described as costly at 35 pounds. Billing errors come up more than once, including a duplicate charge for a wrong order and an incorrect sauce charge, though one reviewer notes the issue was resolved. A wheelchair user reports cramped outdoor seating with no room to move a chair, and a separate account describes being seated away from a requested spot near the door along with a heavy disabled toilet door and narrow access to the restrooms.
Customer Review Summary
Pizza draws the most praise here, with the pizza dustbin 16" and dough balls singled out repeatedly alongside sides like coleslaw and chips, and gluten free pizza options also noted with approval. Several diners mention friendly, hardworking servers stepping in to cover tables and check on them, and one describes a free drink offered for a Mother's Day visit. Close behind the praise is a recurring complaint about slow, uneven service: orders arriving separately or over an hour late, fries returned after being forgotten, and one large pizza described as costly at 35 pounds. Billing errors come up more than once, including a duplicate charge for a wrong order and an incorrect sauce charge, though one reviewer notes the issue was resolved. A wheelchair user reports cramped outdoor seating with no room to move a chair, and a separate account describes being seated away from a requested spot near the door along with a heavy disabled toilet door and narrow access to the restrooms.
Featured reviews
- Google user
“It was an incredible night, the food was speedy and delicious (more sauce on mine would be incredible (wild mushroom riggies)) and the drinks were too!!! Kaidey was phenomenal honestly she was asking checking on us and always with a smile! 10/10 night and on to bowling!”
- Google user
“Been here a couple times now. Both times food has been lush! Great Gluten Free pizzas! Staff always friendly and helpful.”
- Google user
“Just enjoyed a bottomless Brunch, with entertainment had a great time. Wheelchair user notes- little disappointed after booking event and then emailing to let them know a wheelchair in the party, to b told that fine then will put us by door so easy to get out and nearer toilet arrive to find we are middle of the room and they ask if a chair needs to b removed, staff were lovely, also very narrow entrance to toilets, children's chairs in way also, disabled toilet door was really heavy. Just to b aware as not sure large chairs would even fit.”
- Google user
“7 of us met for a birthday meal on Tuesday 2nd June. We had booked a table. We sat outside, it was very cramped and there wasn't anywhere to move a chair away from the table as one of our party was a wheelchair user. Once sat you were stuck as the tables were so close together. We ordered food on the app. Although there were 7 of us and we ordered within minutes of each other the meals took over an hour to arrive and didn't come to the table together. Starters and main courses came at the same time. Although I ordered a salad it still took at least 70 minutes to arrive. My partner just had a portion of fries, coleslaw and onion rings it still took 70 minutes. The fries were already salted. The onion rings were fried in oil that tasted very strange and he wouldn't eat them as they didn't taste right. In all the 7 of us spent nearly £200. We had to ask for cutlery and condiments. Nobody checked to see if we were happy. I wouldn't recommend to eat here. Nice position near the canal. But not worth the money and not enjoyable.”
- Google user
“The food was nice, but it’s expensive for the size. £35 for a large pizza!!! Service was friendly but very slow. Service charge is included on the bill but not stated on the menu anywhere. Also incorrectly charged for the sauces”
Amenities
- Wheelchair accessible entrance
Show more amenities
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Location
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