
PG Chips Cohannon
Quick info
About PG Chips Cohannon
On Ballynakilly Rd in Dungannon, PG Chips Cohannon is a fish and chips takeaway serving a range that runs from fish and burgers to chicken and pizzas. Orders can be placed online, by phone, or through a dedicated app, with collection at the counter, and the counter uses an electronic number-call system to notify customers when an order is ready. It operates on a walk-in basis for those who prefer to order in person. Collection orders can run well past the estimated pickup time, and it is worth checking the bag contents against the order before leaving the counter.
Good to know
- ReservationsWalk-in only
- ParkingFree parking lot · Free street parking · Usually plenty of parking
- AccessibilityWheelchair: entrance, parking lot
- Good for kidsGood for kids · Kids' menu
Reviews
What reviewers say
Reviewers most often mention long wait times, rude staff, missing order items and extra charge at collection.
What reviewers say
Reviewers most often mention long wait times, rude staff, missing order items and extra charge at collection.
Customer Review Summary
Long wait times dominate the feedback, with reviewers repeatedly describing pre-ordered fish and chips taking well past thirty or even forty minutes, and one diner noting walk-ins served ahead of those who ordered online in advance. Close behind, several accounts describe hostile treatment at the counter, including a reviewer charged an unexpected extra amount at pickup and told to accept a long wait, and another whose order was thrown onto the counter. Missing items recur too, with one family-sized order shorted and no phone refund offered. Food quality draws mixed reports: one reviewer got uniquely burnt goujons and chicken gravy, while others single out fresh fish, good portions, and fair prices, praising staff as pleasant, nice, and helpful, and calling the service great and fast. One reviewer recommends a nearby PG Chips location instead.
Customer Review Summary
Long wait times dominate the feedback, with reviewers repeatedly describing pre-ordered fish and chips taking well past thirty or even forty minutes, and one diner noting walk-ins served ahead of those who ordered online in advance. Close behind, several accounts describe hostile treatment at the counter, including a reviewer charged an unexpected extra amount at pickup and told to accept a long wait, and another whose order was thrown onto the counter. Missing items recur too, with one family-sized order shorted and no phone refund offered. Food quality draws mixed reports: one reviewer got uniquely burnt goujons and chicken gravy, while others single out fresh fish, good portions, and fair prices, praising staff as pleasant, nice, and helpful, and calling the service great and fast. One reviewer recommends a nearby PG Chips location instead.
Featured reviews
- Google user
“Genuinely the must rude staff I’ve ever seen!!! Ordered and paid for online order to collect 7.20.went to collect and they told me it would be an extra £9 and rolled her eyes and told well it will be long wait while walking away.i have spoken a lot of people had the same experience with rude staff!”
- Google user
“I keep having horrible experiences in PG Chips and giving it another chance just because it's handy for me before a long drive. I always hear people saying about the rude staff and extremelyyyy long wait time. My friend was just saying she has had nothing but horrible service and rude workers. I had ordered my order online at 5pm today for collection at 7.20. I got in and the girl tried charging me £9 more and I said I've paid already and she was very cross and walked off saying it's more with the VAT on it. I paid on this website. (I went to counter at exactly 7.20, when it's meant to be ready, again I ordered at 5pm) Then she said "Well you'll be waiting a while, we're very busy" and stormed away off? This looks like a very unhappy work force and has been this way since it opened. I then heard my order get called out 20 mins after it should have been ready, went to counter and the girl threw it onto the counter and the bag fell sideways, I had to try to catch the items falling out, while the girl had turned away to not even acknowledge me so she could laugh with her friend. Got home and was telling various people and all had very similar stories.”
- Google user
“Had a brief stop for lunch here today. Staff where nice and helpful, portion of fish and taste excellent. Price was great, did the trick ty”
- Google user
“Absolutely disgusting service of late. Last order was declined and took few days to get money back as the app said could deliver and shop said it couldn't. Then tonight over 2 hour wait on cold food when speaking to staff they was rude, hostile and just down right disgusting! I will be complaining to the boss as this was disgraceful service! PAUL SORT YOUR STAFF OUT! Also didn't get right order even though you've to pay extra for the toppings.”
- Google user
“Service is very hostile and unprofessional. Food seems low quality, which isn’t great when it’s definitely more expensive than some chippys near by. PG Chips at wrights portadown much much better. Recommend going there instead”
Highlights
“Serving a wide range of hot food to go. Including Fish, Burgers, Chicken, Pizzas and more...”
- Popular for lunch
- Popular for dinner
- Popular for solo dining
Amenities
- Wheelchair accessible entrance
- No-contact delivery
- Takeout
- Good for kids
- Casual
- Onsite services
Show more amenities
- Quick bite
- Solo dining
- Tourists
- Free parking lot
- Dining options· 3
- Lunch
- Dinner
- Counter service
- Parking· 2
- Free street parking
- Usually plenty of parking
- Family-friendly· 1
- Kids' menu
- Service options· 1
- Delivery
- Accessibility· 1
- Wheelchair accessible parking lot
Location
Restaurants near PG Chips Cohannon
- PG Chips MOY4.11624 mi£1–10Good for kidsReservations
missing items from orders, cowboy supper, sauce portion sizes
- Big Mac's4.61834.6 mi
long waiting times, chicken fillet burger, battered chicken
- Centra - M1 Dungannon4.22105.2 mi away£10–20Good for kids
scotch eggs and veg rolls, truck parking with showers, fantastic breakfast upstairs
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| PG Chips CohannonWheelchair accessible · Good for kids | 4.0251 | — | £1–20 | long wait times, rude staff, missing order items |
| PG Chips MOYGood for kids · Reservations | 4.1162 | 4 mi | £1–10 | missing items from orders, cowboy supper, sauce portion sizes |
| Big Mac's | 4.6183 | 4.6 mi | — | long waiting times, chicken fillet burger, battered chicken |
| Centra - M1 DungannonGood for kids | 4.2210 | 5.2 mi away | £10–20 | scotch eggs and veg rolls, truck parking with showers, fantastic breakfast upstairs |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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