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Nando's Dudley — Restaurants in Dudley

Nando's Dudley

RestaurantsDudley

4.1 out of 5 stars4.1(1,422 reviews)

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Quick info

+44 138 425 40 18
Unit 2, Castlegate Park, Birmingham Rd, Dudley DY1 4TB, United Kingdom

About Nando's Dudley

Nando's Dudley is a restaurant in Dudley, at Unit 2 in Castlegate Park, opposite the Showcase Cinema and near Dudley Port Station. The kitchen cooks flame-grilled PERi-PERi chicken, and a wide range of sauces comes with the food. Garlic bread and halloumi are on the menu, and the menus include vegetarian and vegan options. Seating is by table, and the team shows guests to one when they arrive at the door. Orders can be placed through the app. The restaurant is open daily.

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Reviews

4.1/5
1,422 reviews

What reviewers say

Reviewers most often mention high chairs for kids, garlic bread, sauces selection and vegetarian and vegan options.

5★
759
4★
346
3★
155
2★
49
1★
113

Customer Review Summary

Friendly, prompt service is what most reviewers praise, with staff greeting diners straight away and one fetching a high chair for a family with a little boy. Food is called tasty and quick, and one diner heading to the cinema found vegetarian and vegan options and clean tables. Others mention good music and the right atmosphere even when busy. Complaints are pointed. One family says a host refused to add a chair to an empty table, so they left after waiting with their children. A diner reports an app order paid for but never reaching the kitchen, with no staff noticing and no refund yet. A longtime regular reports kitchen staff without gloves or hair nets and a server lifting garlic bread by hand onto a plate. Another calls the food average, the portions small, and the sauces what flatter it, with fries costing extra on a burger.

Featured reviews

  • Jack Dewhurst
    “Had a trip here before watching a movie today. Service was excellent, I was greeted and seated by a young man called Jayden whose customer service was excellent and of the highest standard. Food was also great and overall a fantastic experience.”
  • Vee
    “My partner and I went to Nando’s yesterday after an emotional funeral and a long day of not eating; we were super hungry. We ordered our food through the app as we would normally. Paid… as normal! Waited what seemed like a very long time and realised nothing was coming. During the wait my partner even got up to ask for some cups (baring in mind, it wasn’t busy and everyone sat were eating). Not one staff member put 2 and 2 together (noticing there was nothing on their screen) and asked if we’d ordered etc… I then eventually got up and asked where the food was, to be told nothing has come through. We were told the money would bounce back and it still hasn’t. We decided to just leave and not eat, it was infuriating to see the lack of help. Staff members just in the back laughing around. We ended up going home. So just imagine after a day we had, and experiencing this. Not ideal”
  • Taff
    “AG gave me the best customer service i’ve received in a long time coming to nando’s. She was helpful and was lovely to speak to.”
  • Jay Singh
    “Went in with my family 2 adults 3 kids, many tables were empty was advised by the host it will be a long wait, when asked why, as there were many tables empty was advised need table for 4 with baby chair. Multiple tables empty we even said just add another chair to a table, was told not our manager has strictly advised not to add chairs to tables. Was told to wait with me kids which I did for 30min then had enough and left, how ever I did tell the host there are many tables empty why can you not accommodate and adjust, as many restaurants will happily do that, the answer I got was manager does not allowed that. These were big large tables fully empty. Unfortunately we were not the only family there other 2 family that were dealing with host with the same issue. Very Very unprofessional. They do not want to entertain families with young kids only easy young and older adults.”
  • Life Coach MMP
    “We loved Nandos ... it was really busy but we found it had the right atmosphere and good music too. Staff were friendly and attentive. The toiles were ok and they kept the seating areas clean . A good experience over all 😊”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

“Craving a Nando's, Dudley? Get our legendary, flame-grilled PERi-PERi chicken at Castlegate Park. We're near Dudley Port Station and just opposite the Showcase Cinema. We're also round the corner from Dudley Zoo. Open for Eat-in, Takeaway and Delivery, whatever your plans, Nando's Dudley have got you.”

  • Accessibility
    Wheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating

Amenities

  • Wheelchair-accessible car park
Show more amenities
Accessibility· 3
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Location

Restaurants near Nando's Dudley

Nando's Dudley
4.11,422
  • 1.9 mi£1–20Good for kidsReservations

    stuffed crust pizza, jack daniels pizza, peri fries

  • 1.9 mi

    doner in naan, kebab in naan, battered chips

  • 2.5 mi£1–15

    fish and chips, pizza, paneer bhurji pizza

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